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  4. Upcoming road not updating

Upcoming road not updating

Scheduled Pinned Locked Moved [App] Android Auto & CarPlay
carplaynext road
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  • Ton Machielsenundefined Offline
    Ton Machielsenundefined Offline
    Ton Machielsen
    wrote on last edited by
    #1

    I noticed on my CarPlay device that the Upcoming road is not updating while the map continues to show correctly.
    Because I don’t know under which conditions this happens and therefore cannot reproduce I will not open a support ticket.
    Stopping the app, starting the app, re-navigating the route and manually skipping the waypoints until you are where you are in the tour solves the problem.

    Ton Machielsenundefined 1 Reply Last reply
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    • Nick Carthewundefined Nick Carthew moved this topic from [App] Problems, Bugs and other Issues on
    • Ton Machielsenundefined Ton Machielsen

      I noticed on my CarPlay device that the Upcoming road is not updating while the map continues to show correctly.
      Because I don’t know under which conditions this happens and therefore cannot reproduce I will not open a support ticket.
      Stopping the app, starting the app, re-navigating the route and manually skipping the waypoints until you are where you are in the tour solves the problem.

      Ton Machielsenundefined Offline
      Ton Machielsenundefined Offline
      Ton Machielsen
      wrote on last edited by
      #2

      Ok, I have some more information from today. This behaviour happens when for some reason you lose connection between the CarPlay device and the phone. Let me explain:
      At some point my phone ran out of battery. I stopped, turned off the bike and therefore disconnected the CarPlay device. Put the phone under my seat where I have a charger. The phone never switched off, the CarPlay device did.
      When I started the bike, and therefore disconnected the CarPlay device, the device reconnected to the phone and recalculated the route from my current position.
      This is what happens: The route gets recalculated correctly. The Next Turn widget get updated once. The stats widget in the bottom left also updates once. After that moment, both widgets don’t get updated anymore, the (main) route screen however, continues to work correctly.
      This issue got reproduced at the next stop where I had to take gas. CarPlay device switched off and later on again, phone reconnects, the two left widgets get updated once and never again.
      I hope this helps finding the issue.

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