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  4. Not really a problem, more like I'm doing something wrong

Not really a problem, more like I'm doing something wrong

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Garry Davisundefined Garry Davis

    @Erdna Hi there Andre
    Just had another go at loosing the sidebar, I think that I'll just have to ignore it. The app still works fine in portrait or landscape mode.
    Been on you tube and the Motorola website, and followed their instructions, sadly without success.
    As I said it's not really a problem, it's only because I used landscape mode for the first time, that I noticed it. Anyway thanks again for your help.
    Have a great Christmas, and all the best for 2025.
    Cheers
    Garry.

    Mzokkundefined Offline
    Mzokkundefined Offline
    Mzokk
    wrote on last edited by
    #7

    @Garry-Davis Hi Gary I would imagine its a setting thing I'm using a motorola edge neo 40 with Android 14 and get all the info in landscape mode but I do have the black sidebars either side of the screenScreenshot_20241218-093317.png

    Garry Davisundefined 1 Reply Last reply
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    • Mzokkundefined Mzokk

      @Garry-Davis Hi Gary I would imagine its a setting thing I'm using a motorola edge neo 40 with Android 14 and get all the info in landscape mode but I do have the black sidebars either side of the screenScreenshot_20241218-093317.png

      Garry Davisundefined Offline
      Garry Davisundefined Offline
      Garry Davis
      wrote on last edited by
      #8

      @Mzokk
      Hi there Mzokk. Well as you can see I've managed to get ride of one sidebar, I've just got to try and get shot of the other one now. It must just be my phone really, as yours, and @Erdna , Andre's phone works just fine. The next time I'm in town, I might pop into a phone shop, and see if they can put me on the right road ( Read, educate me πŸ˜‚ )
      Thanks for your help as well. Cheers
      GarryScreenshot_20241218-110430.png

      Mzokkundefined 1 Reply Last reply
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      • Garry Davisundefined Garry Davis

        @Mzokk
        Hi there Mzokk. Well as you can see I've managed to get ride of one sidebar, I've just got to try and get shot of the other one now. It must just be my phone really, as yours, and @Erdna , Andre's phone works just fine. The next time I'm in town, I might pop into a phone shop, and see if they can put me on the right road ( Read, educate me πŸ˜‚ )
        Thanks for your help as well. Cheers
        GarryScreenshot_20241218-110430.png

        Mzokkundefined Offline
        Mzokkundefined Offline
        Mzokk
        wrote on last edited by
        #9

        @Garry-Davis Give it to a teenager.......thats what I usually do if I'm stuck πŸ˜„ I Had a root around in the settings of my own phone but could not find anything...sorry.

        Garry Davisundefined 1 Reply Last reply
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        • Mzokkundefined Mzokk

          @Garry-Davis Give it to a teenager.......thats what I usually do if I'm stuck πŸ˜„ I Had a root around in the settings of my own phone but could not find anything...sorry.

          Garry Davisundefined Offline
          Garry Davisundefined Offline
          Garry Davis
          wrote on last edited by
          #10

          @Mzokk My thoughts excactly. πŸ˜‚ πŸ˜‚

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          • Corjan Meijerinkundefined Offline
            Corjan Meijerinkundefined Offline
            Corjan Meijerink
            administrator
            wrote on last edited by
            #11

            Your phone just kinda seems smaller (more narrow) than what we really support πŸ™‚ Causing some visual errors.

            By using landscape, that width now becomes the height and you get the resulting issues 😞

            Garry Davisundefined 1 Reply Last reply
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            • Corjan Meijerinkundefined Corjan Meijerink moved this topic from [Web] Problems, Bugs and other Issues on
            • Corjan Meijerinkundefined Corjan Meijerink

              Your phone just kinda seems smaller (more narrow) than what we really support πŸ™‚ Causing some visual errors.

              By using landscape, that width now becomes the height and you get the resulting issues 😞

              Garry Davisundefined Offline
              Garry Davisundefined Offline
              Garry Davis
              wrote on last edited by
              #12

              @Corjan-Meijerink Wow, thanks for your input Corjan, I guessed as much that it would be my phone. I might have to get a letter off to the North Pole pretty sharpish,
              Thanks everyone for all your help. πŸ‘ πŸ‘ πŸ‘

              Corjan Meijerinkundefined 1 Reply Last reply
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              • Garry Davisundefined Garry Davis

                @Corjan-Meijerink Wow, thanks for your input Corjan, I guessed as much that it would be my phone. I might have to get a letter off to the North Pole pretty sharpish,
                Thanks everyone for all your help. πŸ‘ πŸ‘ πŸ‘

                Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                administrator
                wrote on last edited by
                #13

                @Garry-Davis Just out of curiosity, what motorola is this / how old is it?

                Garry Davisundefined 1 Reply Last reply
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                • Corjan Meijerinkundefined Corjan Meijerink

                  @Garry-Davis Just out of curiosity, what motorola is this / how old is it?

                  Garry Davisundefined Offline
                  Garry Davisundefined Offline
                  Garry Davis
                  wrote on last edited by
                  #14

                  @Corjan-Meijerink It's a Motorola g73 5G, about 2 years old now . Its also Android 14

                  Corjan Meijerinkundefined Mzokkundefined 2 Replies Last reply
                  0
                  • Garry Davisundefined Garry Davis

                    @Corjan-Meijerink It's a Motorola g73 5G, about 2 years old now . Its also Android 14

                    Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    administrator
                    wrote on last edited by Corjan Meijerink
                    #15

                    @Garry-Davis Thanks for the information. Indeed not old πŸ™‚
                    Just a basic model (nothing wrong with that) but therefore it's just a slightly lower resolution than what we expect as minimal.
                    As example, we aim to visually support all resolutions from basic iPhone 10 and upwards. But as this is a budget phone, the resolution is still lower than that iPhone (which is from 2017).

                    Now this puts all those requests "just put another button on the screen" in perspective. As doing that while supporting a whole range of devices is quite difficult.

                    In good news, we are reworking some parts of the app to include less of those buttons on screen / not such big app bar at the top ensuring slightly more space πŸ™‚ But that still needs quite some work.

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                    • Garry Davisundefined Garry Davis

                      @Corjan-Meijerink It's a Motorola g73 5G, about 2 years old now . Its also Android 14

                      Mzokkundefined Offline
                      Mzokkundefined Offline
                      Mzokk
                      wrote on last edited by
                      #16

                      @Garry-Davis Hi Gary have you tried removing the app and reinstalling it as a last resort? I have an old Moto G7 phone running Android 10 and the latest app displays perfectly. I'd imagine that your issues are a display settings problem somewhere.

                      Garry Davisundefined 1 Reply Last reply
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                      • Mzokkundefined Mzokk

                        @Garry-Davis Hi Gary have you tried removing the app and reinstalling it as a last resort? I have an old Moto G7 phone running Android 10 and the latest app displays perfectly. I'd imagine that your issues are a display settings problem somewhere.

                        Garry Davisundefined Offline
                        Garry Davisundefined Offline
                        Garry Davis
                        wrote on last edited by
                        #17

                        @Mzokk Just did that, and it's still the same. But as Corjan said it's a budget phone, ( Β£200 Budget πŸ˜‚πŸ˜‚, I'm a poor Brit ) so this is to be expected. πŸ‘πŸ‘

                        Mzokkundefined Con Hennekensundefined 2 Replies Last reply
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                        • Garry Davisundefined Garry Davis

                          @Mzokk Just did that, and it's still the same. But as Corjan said it's a budget phone, ( Β£200 Budget πŸ˜‚πŸ˜‚, I'm a poor Brit ) so this is to be expected. πŸ‘πŸ‘

                          Mzokkundefined Offline
                          Mzokkundefined Offline
                          Mzokk
                          wrote on last edited by
                          #18

                          @Garry-Davis πŸ‘

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                          • Garry Davisundefined Garry Davis

                            @Mzokk Just did that, and it's still the same. But as Corjan said it's a budget phone, ( Β£200 Budget πŸ˜‚πŸ˜‚, I'm a poor Brit ) so this is to be expected. πŸ‘πŸ‘

                            Con Hennekensundefined Offline
                            Con Hennekensundefined Offline
                            Con Hennekens
                            wrote on last edited by
                            #19

                            @Garry-Davis, I don't agree that it is a resolution issue. The resolution of that phone is 1080x2400 pixels. I use a CAT S52 that has only 720 x 1440 pixels, and that just works fine. From your picture though, it looks like you have some kind of zoom-factor on your screen. Like the app gets reported a resolution beyond what is zoomed into on your screen. Might be something in your Android system's accessibility settings?

                            I am just an enthusiastic MRA user, and hope you will be one too!

                            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                            Garry Davisundefined 1 Reply Last reply
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                            • Con Hennekensundefined Con Hennekens

                              @Garry-Davis, I don't agree that it is a resolution issue. The resolution of that phone is 1080x2400 pixels. I use a CAT S52 that has only 720 x 1440 pixels, and that just works fine. From your picture though, it looks like you have some kind of zoom-factor on your screen. Like the app gets reported a resolution beyond what is zoomed into on your screen. Might be something in your Android system's accessibility settings?

                              Garry Davisundefined Offline
                              Garry Davisundefined Offline
                              Garry Davis
                              wrote on last edited by
                              #20

                              @Con-Hennekens
                              I've checked every setting that I can find, and pushed and clicked a lot more too. πŸ˜‚πŸ˜‚. I'm not computer savvy enough to question anybody like Corjan, and yourself and all the others that have given me advice. I can still use the app in portrait mode, so I'm a happy bunny. But if I click another button and it goes, and the display is perfect, I'll let you know.
                              Cheers πŸ‘πŸ‘
                              Garry

                              Con Hennekensundefined 1 Reply Last reply
                              1
                              • Garry Davisundefined Garry Davis

                                @Con-Hennekens
                                I've checked every setting that I can find, and pushed and clicked a lot more too. πŸ˜‚πŸ˜‚. I'm not computer savvy enough to question anybody like Corjan, and yourself and all the others that have given me advice. I can still use the app in portrait mode, so I'm a happy bunny. But if I click another button and it goes, and the display is perfect, I'll let you know.
                                Cheers πŸ‘πŸ‘
                                Garry

                                Con Hennekensundefined Offline
                                Con Hennekensundefined Offline
                                Con Hennekens
                                wrote on last edited by Con Hennekens
                                #21

                                @Garry-Davis, these small things can sometimes be very frustrating, ik know... πŸ˜‰
                                You can question Corjan anytime, he is beast-like developer, but he does not bite! 😁

                                I am just an enthusiastic MRA user, and hope you will be one too!

                                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                Garry Davisundefined 1 Reply Last reply
                                1
                                • Con Hennekensundefined Con Hennekens

                                  @Garry-Davis, these small things can sometimes be very frustrating, ik know... πŸ˜‰
                                  You can question Corjan anytime, he is beast-like developer, but he does not bite! 😁

                                  Garry Davisundefined Offline
                                  Garry Davisundefined Offline
                                  Garry Davis
                                  wrote on last edited by
                                  #22

                                  @Con-Hennekens I've got to say that it's nice to ask a question, and get many helpful replies. I'm not on Fartbook, but I hear so many things about the response to questions asked by people, and the answers from keyboard warriors, I'm glad I'm not on any social media platforms ( I think that's what they call them )
                                  πŸ‘ πŸ‘

                                  Garry Davisundefined 1 Reply Last reply
                                  0
                                  • Garry Davisundefined Garry Davis

                                    @Con-Hennekens I've got to say that it's nice to ask a question, and get many helpful replies. I'm not on Fartbook, but I hear so many things about the response to questions asked by people, and the answers from keyboard warriors, I'm glad I'm not on any social media platforms ( I think that's what they call them )
                                    πŸ‘ πŸ‘

                                    Garry Davisundefined Offline
                                    Garry Davisundefined Offline
                                    Garry Davis
                                    wrote on last edited by
                                    #23

                                    @Con-Hennekens @Mzokk @Corjan-Meijerink @Erdna
                                    Well as promised, I said I'd get back to you if I cracked it.
                                    Well I was sitting here, and I had a lightbulb moment, the wife has the same phone as me, and she has MRA on her phone too.
                                    So I thought I'd do a route on her phone, then tip it to landscape mode, and see what the result was.
                                    Well all the information was on the phone screen.
                                    So into her settings display for a rummage around, and the only different setting was the one marked, "Display Size ", mine was off the chart, hers was at a more realistic level., and guess what, mines perfect now too. 😁 😁
                                    So at the risk of sounding like a cracked record, thanks for all your help you gave me in this minor matter, which was really of my own making. πŸ™„ πŸ™„
                                    Cheers
                                    Garry.

                                    Mzokkundefined Con Hennekensundefined 2 Replies Last reply
                                    2
                                    • Garry Davisundefined Garry Davis

                                      @Con-Hennekens @Mzokk @Corjan-Meijerink @Erdna
                                      Well as promised, I said I'd get back to you if I cracked it.
                                      Well I was sitting here, and I had a lightbulb moment, the wife has the same phone as me, and she has MRA on her phone too.
                                      So I thought I'd do a route on her phone, then tip it to landscape mode, and see what the result was.
                                      Well all the information was on the phone screen.
                                      So into her settings display for a rummage around, and the only different setting was the one marked, "Display Size ", mine was off the chart, hers was at a more realistic level., and guess what, mines perfect now too. 😁 😁
                                      So at the risk of sounding like a cracked record, thanks for all your help you gave me in this minor matter, which was really of my own making. πŸ™„ πŸ™„
                                      Cheers
                                      Garry.

                                      Mzokkundefined Offline
                                      Mzokkundefined Offline
                                      Mzokk
                                      wrote on last edited by
                                      #24

                                      @Garry-Davis Good stuff glad you are sortedπŸ‘

                                      1 Reply Last reply
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                                      • M. Schrijverundefined Offline
                                        M. Schrijverundefined Offline
                                        M. Schrijver
                                        wrote on last edited by
                                        #25

                                        @Garry-Davis
                                        You mean that your phone was set with a larger setting?
                                        I've noticed that not all apps can handle changed settings for text height, resolution, etc properly.
                                        Those changes in the settings are normally made to get things larger on your screen.
                                        Was this your intention also?

                                        (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                                        Garry Davisundefined 1 Reply Last reply
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                                        • M. Schrijverundefined M. Schrijver

                                          @Garry-Davis
                                          You mean that your phone was set with a larger setting?
                                          I've noticed that not all apps can handle changed settings for text height, resolution, etc properly.
                                          Those changes in the settings are normally made to get things larger on your screen.
                                          Was this your intention also?

                                          Garry Davisundefined Offline
                                          Garry Davisundefined Offline
                                          Garry Davis
                                          wrote on last edited by
                                          #26

                                          @M-Schrijver Yes, the display was set off the chart.
                                          No it wasn't my intention, as I'd always used the phone in portrait mode, it was only when the other half was driving and I turned the phone to landscape, that's when I noticed all the information wasn't there.
                                          All sorted now, I'm happy to say.

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