Map showing me off route in fields!

[Michael Rhys]

Map showing location off route.

On a recent trip through France the map showed me off route rather than following it. It had me riding through fields when I was actually on the road and trying to follow the route. I stopped turned phone 9off/on restarted app to no avail. I checked Apple Maps to make sure it wasn’t the gps in the phone not working but that showed me in the correct place.

I have screenshots but can’t seem to attach them.

[Frappawotsit]

@Michael-Rhys I’ve just spent 10 days around Germany, Switzerland and Austria and have had exactly the same problem. The next turn direction and distances were correct but the position on the map was often not on a road and sometimes the map was a blank screen altogether.

[Lluis Arasanz]

Hi,

I can confirm that behaviour, often it happens when transitionig from on line to off line.

Visual guidance in this case is more complicated when references are lost. Normally is necessary to restart MRA and retake route navigation.

[RetiredWingMan]

@Michael-Rhys use this icon to insert screen shots.

[Michael Rhys]

@RetiredWingMan when I press that it just adds text saying image url

[RetiredWingMan]

@Michael-Rhys when I press it, I get a pop-up allowing me to select Camera, Camera video or files. Have you disabled pop-ups in your browser?

[Michael Rhys]

@RetiredWingMan nope. Just using my phone

[RetiredWingMan]

@Michael-Rhys my phone shows the same Choose an option pop-up, your phone also uses a browser, is it disabling pop-ups?

[Arno 0]

I'm in France now with my camper and have had this problem every day I use MRA. At the start theree is no problem but then suddenly the showed position is flying over the map. The problem occurs both on my Android tablet and on my IPhone but not always at the same time. I use always use both now as a backup for eachother. Navigation instructions continue without any problems. Clicking on the compass does not help. It is very frustrating because I already missed the correct roads a number of times and with a camper it's not always easy to turn.

[Vince Hyde]

@Arno-0 I'm just back from France and had the same, fine going down the main roads but when you come off at a roundabout it just floats around making you guess where to go and then it gets back on the route but it's way off your real position, I just gave up and went google maps

[Hubert Thoring]

@Michael-Rhys

Okay, I didn't have that problem at all, but I think I drove offline most of the time because there was hardly any network up on the Nassfeld Pass, and I probably did it that way for the rest of the time at Lake Garda and the way back because it worked better for me, and then I stopped getting messages. Offline / Online...

It might have been like that once, but it's cleared up if you press the compass briefly.

———

Okay, ich hatte das Problem gar nicht bin aber glaube ich die meiste Zeit Offline gefahren da oben auf dem Nassfeldpass kaum Netz war , und habe es dann wohl auch für die restliche Zeit Gardasee und Rückweg so gemacht weil es für mir besser ging, es kommen dann auch keine Meldungen mehr. Offline / Online..

Einmal wars vielleicht so, klärt sich aber wenn man einmal kurz auf dem Kompass drückt

[Con Hennekens]

@Frappawotsit said in Map showing me off route in fields!:

sometimes the map was a blank screen altogether.

Me too often got those blank maps regularly on multiple locations and days. Usually first I got what is seen in the video below, and if I let it struggle some time it changed into the blank map.

https://photos.app.goo.gl/EVwUMfA2GFybPG346

Restarting the the route seems too kill the frantic problem, for a while.

[G.Grote Ganseij]

@Con-Hennekens Last weekend I drove online in Groningen and Friesland, at first the triangle was exactly according to the location and at one point it runs about 100 meters behind very annoying, what went well are the notifications that came reasonably on time at a turn. After restarting the problem was gone for a while. Another additional point is that the app now uses a lot of power more than it can charge, later I switched to offline and I could continue with that, slowly charges.

[Hubert Thoring]

@Corjan-Meijerink :

Hast Du das Problem schon erkannt, es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

Ab Nassfeldpass dann zum Gardasee und ab da zurück bis Münster war ich wohl immer Offline unterwegs

Hoffe dein Urlaub war eine Erholsame Route

—-/

Have you already noticed the problem? It seems to occur online. I couldn't find it offline.

Hope your vacation was a relaxing one

From Nassfeldpass to Lake Garda and from there back to Münster I was probably always offline

Stilfio

[Michael Rhys]

@Hubert-Thoring I agree, I think the issue is when you are online, but I also have offline maps downloaded. So it should be able to revert to those when a signal is lost.

[Corjan Meijerink]

Back from vacation soon
We’ve got the issue noted and will investigate!

[Vince Hyde]

@Michael-Rhys I only ride off line with the maps and routes downloaded and I had the issue

[Con Hennekens]

@Hubert-Thoring said in Map showing me off route in fields!:

es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

I could, see the earlier posted movie

[Hubert Thoring]

@Con-Hennekens ;

Ist das ein Carplay Gerät, wo du es aufgenommen hast bei meinem Handy im Offline kenne ich sowas nicht.

Probiere mal das ganze bei Offline lieber Con, Du weißt doch dabei sparste dann auch noch Akku

Is that a Carplay device where you recorded it? I don't know of any such thing on my phone when it's offline.

Try it offline dear Con, you know you'll save battery that way

[Con Hennekens]

@Hubert-Thoring said in Map showing me off route in fields!:

Probiere mal das ganze bei Offline lieber Con,

Nein das ist mein Handy. Und das ist schon offline lieber Hubert

Und ich habe auch kein Batterie Problem