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Can not transfer my route from My Route to my TomTom

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  • Chris Wiseundefined Offline
    Chris Wiseundefined Offline
    Chris Wise
    wrote on last edited by
    #1

    Just log on to My Routes ,planned a new route .Every think was fine last year but it looks like TomTom have redesigned the Web site. and now I can not transfer my route from My Route to my TomTom.I have turned on the synrnised the route on My Routes but it will not transfer when I turn the sat nav on .What have Tom Tom done it work fine .Now it will not transfer Routes 😩

    Nick Carthewundefined 1 Reply Last reply
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    • Chris Wiseundefined Chris Wise

      Just log on to My Routes ,planned a new route .Every think was fine last year but it looks like TomTom have redesigned the Web site. and now I can not transfer my route from My Route to my TomTom.I have turned on the synrnised the route on My Routes but it will not transfer when I turn the sat nav on .What have Tom Tom done it work fine .Now it will not transfer Routes 😩

      Nick Carthewundefined Offline
      Nick Carthewundefined Offline
      Nick Carthew
      RouteXpert
      wrote on last edited by
      #2

      @Chris-Wise Make sure that your TomTom is still connected to MyDrive. Sometimes the connection is dropped.

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox BJ8

      Chris Wiseundefined 1 Reply Last reply
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      • Nick Carthewundefined Nick Carthew moved this topic from [App] Problems, Bugs and other Issues on
      • Nick Carthewundefined Nick Carthew

        @Chris-Wise Make sure that your TomTom is still connected to MyDrive. Sometimes the connection is dropped.

        Chris Wiseundefined Offline
        Chris Wiseundefined Offline
        Chris Wise
        wrote on last edited by
        #3

        @Nick-Carthew Thanks Nick ,you were spot on
        Iog back in and all is fine now 👍

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