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PRESS RELEASE: MyRoute-app reduces Google Maps services

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  • undefined John Brennen
    20 May 2020, 12:58

    I am disappointed that Google maps is no longer available as this was one of the many reasons why I pay for and prefer MyRoute-app over other routing software.

    It says in your statement that Google maps is still available as an additional map layer, how do we do this and can we pay additional fee to still have Google maps?

    undefined Offline
    undefined Offline
    MyRoute-app community
    Administrator
    wrote on 20 May 2020, 13:16 last edited by
    #9

    @John-Brennen Hi John, I completely understand your sentiment. Re-offering an option on Google Maps is certainly something that we will consider for a future update, at the same time we'd want that to be a deal that our members will be able to sustainably use.

    As I said in the press statement, we were completely taken by surprise on this as it is considered exceptionally bad form to do hike prices like this in contract/licence management.

    undefined 1 Reply Last reply 20 May 2020, 13:25
    1
    • undefined phedgesgmail.com
      20 May 2020, 13:04

      It is a big loss to the application as google has got into many people's minds as the default application pool.
      I did lots of work in MRA with GM as it is very well tied into their search.
      So I will miss it not being here but like most things we will get used to it.
      There was no way that Timo and the team should be held ransom to that sort of increase overnight so we will mourn it and move on

      undefined Offline
      undefined Offline
      MyRoute-app community
      Administrator
      wrote on 20 May 2020, 13:16 last edited by
      #10

      @Paul-Hedges Thank you Paul.

      1 Reply Last reply
      0
      • undefined MyRoute-app community
        20 May 2020, 13:16

        @John-Brennen Hi John, I completely understand your sentiment. Re-offering an option on Google Maps is certainly something that we will consider for a future update, at the same time we'd want that to be a deal that our members will be able to sustainably use.

        As I said in the press statement, we were completely taken by surprise on this as it is considered exceptionally bad form to do hike prices like this in contract/licence management.

        undefined Offline
        undefined Offline
        John Brennen
        wrote on 20 May 2020, 13:25 last edited by
        #11

        @Timo-Martosatiman-MRA - Thanks Timo and completely understand from your company's point of view.
        I personally would be happy to pay a premium if it meant I could have Google maps back. I have just created a new route in HERE maps and although just fine to do so it is so much harder to view decent roads, you really have to zoom in to see them. Plus Google maps just look nicer on the eye.
        Anyway keep up the good work, I love your service, tried to use Basecamp last week and then suddenly remembered why I moved to MyRoute-app as its such a user friendly and great routing tool.

        Cheers all.

        1 Reply Last reply
        1
        • undefined MyRoute-app community
          20 May 2020, 10:21

          Dear Community,

          On behalf of the MyRoute-app team, I would like to inform you that after ceasing negotiations with Google, we have decided to reduce the Google Maps service. I will explain the time frame and total impact of this, as well as our availability for questions.

          Let's start at the beginning. Just like any other company, MyRoute-app has contracts with various partners who provide all kinds of services. Take a look in the application and you can probably already list some of them. Generally, we do not draw your, our community's, attention to this as contract negotiations, licence fees and life-cycle management is generally of little interest to you, the users. What is relevant in this case is that MyRoute-app concludes multi-year contracts that are renegotiated with suppliers at the end of the period, often in pleasant collaboration and ongoing partnerships.

          These negotiations go beyond market negotiations. It's about more than the stress field between a low price for us and a high price for the supplier. This is a mutually fruitful collaboration that stimulates sustainable innovation. Our suppliers benefit if MyRoute-app grows: then our demand for their services also grows. We benefit from our suppliers flourishing: they offer better and more attractive services, so we do not have to develop this ourselves as a custom-made service. With MyRoute-app, quality comes first, which can sometimes cost a little more when the quality justifies it.

          In February 2020, negotiations started for a follow-up contract with Google. To our surprise, the prices offered here were ten times higher than the previous prices. It should be noted that those prices had already been unilaterally increased by Google as early as 2018. The 2018 price hike was not only difficult for MyRoute-app as many smaller companies also run their business on Google's infrastructure. The internet is full of stories about small entrepreneurs who, thanks to this price hike, saw their costs rise from, for example, €10,000 to €200,000 per period. Fortunately, MyRoute-app was able to deal with this in an agile manner and at the time expanded Google Maps as a standard map service with an emergency measure and switched to the free open source alternative OpenStreetMap. In the end, many companies died in a growing economy due to nothing else but the fact that Google shot up its prices back then.

          So, we refused to accept the new Google prices. We tried to achieve new prices with Google that were workable but to no avail at the bottom of the line. Google's attitude towards our proposals was rigid; counter proposals and questions for clarity were met with radio silence. We have done our best to think from the perspective of our supplier, as we often do. We understand that large companies like to work with scales and standard processes. We understand that justified price rises are possible. We understand that a company wants to grow. However, this does not detract from the fact that Google simply was not open to negotiating with MyRoute-app. That can easily happen, after all, we were already customers. We had already become customers since 2014 under a reasonable graduated scale, with a supplier who worked together with us and increased the price indexed as befits a growing economy. However, recent price hikes are unworkable and unjustified.

          Google's services will not be 20 times better in 2018. It has not improved tenfold in 2020 and as far as we can tell, life has not become 30 times more expensive and wages have not increased thirty-fold. In the short term, MyRoute-app will therefore bid farewell to various Google services. This will disable the maps functionality for GOLD users. Furthermore, routes once created via Google Maps will all be converted to the Here map. The Google Maps map remains available as an additional map layer. We believe that this reduction of Google functionality will not have a major impact on the overall offering. For proper exportation to the known GPS devices, we advise that you use Here (Garmin) and TomTom maps, in any case the map material is the same. The map with all Google information will remain available, we are only forced to distance ourselves from the Google route calculation.

          Finally, I would like to end with the message that things can be done differently. As I mentioned earlier, MyRoute-app has contracts with several partners. As such, we have recently renewed the life cycle of these contracts with all critical partners in a sustainable and collaborative way. We are proud of the partners with whom we have been able to develop MyRoute-app to the maturity level we now stand at and once again express our confidence in building a bright future for all travellers.

          Thanks for reading.

          On behalf of the MyRoute-app team,

          Your Community Manager,

          Timo Martosatiman

          undefined Offline
          undefined Offline
          Gwallter Rixon
          wrote on 20 May 2020, 13:28 last edited by
          #12

          @Timo-Martosatiman-MRA said in PRESS RELEASE: MyRoute-app reduces Google Maps services:

          The map with all Google information will remain available, we are only forced to distance ourselves from the Google route calculation.

          If all we are loosing is google route calculation I would consider this a minor inconvenience. The location information data and street view are the important aspects of Google maps. Google routing is only there as a second opinion as I see it.

          1 Reply Last reply
          3
          • undefined Offline
            undefined Offline
            Bruce McKinlay
            wrote on 20 May 2020, 13:40 last edited by
            #13

            That's not great, though I understand your reasoning, so now there are no maps that show Hotels / petrol stations etc for route detailing

            undefined 1 Reply Last reply 20 May 2020, 13:42
            0
            • undefined Bruce McKinlay
              20 May 2020, 13:40

              That's not great, though I understand your reasoning, so now there are no maps that show Hotels / petrol stations etc for route detailing

              undefined Offline
              undefined Offline
              Drabslab
              wrote on 20 May 2020, 13:42 last edited by
              #14

              @Bruce-McKinlay There is still here maps and tomtom that contain the same services i think

              It is not difficult, it is easy, it's a hobby

              undefined 1 Reply Last reply 21 May 2020, 07:33
              0
              • undefined Offline
                undefined Offline
                Martin Vandewouw
                wrote on 20 May 2020, 13:44 last edited by
                #15

                Can we assume that cost savings resulting in the discontinued use of Google maps will be passed on to your GOLD level subscribers. This is a significant change to the product that we had all subscribed to.

                undefined 1 Reply Last reply 20 May 2020, 13:59
                0
                • undefined MyRoute-app community
                  20 May 2020, 10:21

                  Dear Community,

                  On behalf of the MyRoute-app team, I would like to inform you that after ceasing negotiations with Google, we have decided to reduce the Google Maps service. I will explain the time frame and total impact of this, as well as our availability for questions.

                  Let's start at the beginning. Just like any other company, MyRoute-app has contracts with various partners who provide all kinds of services. Take a look in the application and you can probably already list some of them. Generally, we do not draw your, our community's, attention to this as contract negotiations, licence fees and life-cycle management is generally of little interest to you, the users. What is relevant in this case is that MyRoute-app concludes multi-year contracts that are renegotiated with suppliers at the end of the period, often in pleasant collaboration and ongoing partnerships.

                  These negotiations go beyond market negotiations. It's about more than the stress field between a low price for us and a high price for the supplier. This is a mutually fruitful collaboration that stimulates sustainable innovation. Our suppliers benefit if MyRoute-app grows: then our demand for their services also grows. We benefit from our suppliers flourishing: they offer better and more attractive services, so we do not have to develop this ourselves as a custom-made service. With MyRoute-app, quality comes first, which can sometimes cost a little more when the quality justifies it.

                  In February 2020, negotiations started for a follow-up contract with Google. To our surprise, the prices offered here were ten times higher than the previous prices. It should be noted that those prices had already been unilaterally increased by Google as early as 2018. The 2018 price hike was not only difficult for MyRoute-app as many smaller companies also run their business on Google's infrastructure. The internet is full of stories about small entrepreneurs who, thanks to this price hike, saw their costs rise from, for example, €10,000 to €200,000 per period. Fortunately, MyRoute-app was able to deal with this in an agile manner and at the time expanded Google Maps as a standard map service with an emergency measure and switched to the free open source alternative OpenStreetMap. In the end, many companies died in a growing economy due to nothing else but the fact that Google shot up its prices back then.

                  So, we refused to accept the new Google prices. We tried to achieve new prices with Google that were workable but to no avail at the bottom of the line. Google's attitude towards our proposals was rigid; counter proposals and questions for clarity were met with radio silence. We have done our best to think from the perspective of our supplier, as we often do. We understand that large companies like to work with scales and standard processes. We understand that justified price rises are possible. We understand that a company wants to grow. However, this does not detract from the fact that Google simply was not open to negotiating with MyRoute-app. That can easily happen, after all, we were already customers. We had already become customers since 2014 under a reasonable graduated scale, with a supplier who worked together with us and increased the price indexed as befits a growing economy. However, recent price hikes are unworkable and unjustified.

                  Google's services will not be 20 times better in 2018. It has not improved tenfold in 2020 and as far as we can tell, life has not become 30 times more expensive and wages have not increased thirty-fold. In the short term, MyRoute-app will therefore bid farewell to various Google services. This will disable the maps functionality for GOLD users. Furthermore, routes once created via Google Maps will all be converted to the Here map. The Google Maps map remains available as an additional map layer. We believe that this reduction of Google functionality will not have a major impact on the overall offering. For proper exportation to the known GPS devices, we advise that you use Here (Garmin) and TomTom maps, in any case the map material is the same. The map with all Google information will remain available, we are only forced to distance ourselves from the Google route calculation.

                  Finally, I would like to end with the message that things can be done differently. As I mentioned earlier, MyRoute-app has contracts with several partners. As such, we have recently renewed the life cycle of these contracts with all critical partners in a sustainable and collaborative way. We are proud of the partners with whom we have been able to develop MyRoute-app to the maturity level we now stand at and once again express our confidence in building a bright future for all travellers.

                  Thanks for reading.

                  On behalf of the MyRoute-app team,

                  Your Community Manager,

                  Timo Martosatiman

                  undefined Offline
                  undefined Offline
                  Drabslab
                  wrote on 20 May 2020, 13:54 last edited by
                  #16

                  @Timo-Martosatiman-MRA

                  Without many comments:

                  https://eur-lex.europa.eu/legal-content/EN/ALL/?uri=CELEX:52009XC0224(01)

                  https://ec.europa.eu/competition/contacts/electronic_documents_en.html

                  https://edition.cnn.com/2019/03/20/tech/google-eu-antitrust/index.html

                  In short, to act, EC needs info, and I think you fall within the law of abuse of power.

                  It is not difficult, it is easy, it's a hobby

                  1 Reply Last reply
                  1
                  • undefined Martin Vandewouw
                    20 May 2020, 13:44

                    Can we assume that cost savings resulting in the discontinued use of Google maps will be passed on to your GOLD level subscribers. This is a significant change to the product that we had all subscribed to.

                    undefined Offline
                    undefined Offline
                    Drabslab
                    wrote on 20 May 2020, 13:59 last edited by
                    #17

                    @Martin-Vandewouw I sure hope not. If any savings I hope it will be used to improve MRA. Bringing in practice al the improvement requests that users have posted on this forum will make us forget google very fast.

                    It is not difficult, it is easy, it's a hobby

                    1 Reply Last reply
                    1
                    • undefined Offline
                      undefined Offline
                      Teejay
                      wrote on 20 May 2020, 14:12 last edited by
                      #18

                      I too loved the Google implementation in MRA, the ease of planning a motorcycle route, checking out the the hotels and fuel stops via streetview etc, etc.
                      I have just finished a 10 day tour project for next year and as others have said it is slightly uncomfortable using the HERE mapping. I never used Open Street Map just the Google Gold option.
                      That said, Timo made it very clear that Google were not being fair, and like some other mega-corporations that won't be named but we all know, they try to squeeze you until the 'pips squeak'.

                      So, MRA should continue to progress and the small niggley changes now will soon be forgotten. I too tried Basecamp, what a joy to behold it was when MRA appeared, let's never forget that!

                      undefined 1 Reply Last reply 20 May 2020, 14:34
                      0
                      • undefined Teejay
                        20 May 2020, 14:12

                        I too loved the Google implementation in MRA, the ease of planning a motorcycle route, checking out the the hotels and fuel stops via streetview etc, etc.
                        I have just finished a 10 day tour project for next year and as others have said it is slightly uncomfortable using the HERE mapping. I never used Open Street Map just the Google Gold option.
                        That said, Timo made it very clear that Google were not being fair, and like some other mega-corporations that won't be named but we all know, they try to squeeze you until the 'pips squeak'.

                        So, MRA should continue to progress and the small niggley changes now will soon be forgotten. I too tried Basecamp, what a joy to behold it was when MRA appeared, let's never forget that!

                        undefined Offline
                        undefined Offline
                        Bonnie St Julien
                        wrote on 20 May 2020, 14:34 last edited by
                        #19

                        The loss of Google Maps is unfortunate indeed. Their satellite imaging in “street view” is superior to other products, and as a motorcyclist I like knowing the condition of road surfaces when route planning.

                        1 Reply Last reply
                        0
                        • undefined Offline
                          undefined Offline
                          Terry Green
                          wrote on 20 May 2020, 14:40 last edited by
                          #20

                          Hi i am a motorcycle tour guide and have used your app to travel all over Europe with my guests and friends for several years now. I really like it and get on well with the app. What worries me is can we still get the zoom in and see the road, entrance building etc! If not this is going to cause a lot of problems. I look forward to your response.

                          Thank you
                          Terry

                          undefined 1 Reply Last reply 20 May 2020, 14:56
                          0
                          • undefined Offline
                            undefined Offline
                            John Belvedere
                            wrote on 20 May 2020, 14:47 last edited by
                            #21

                            I'm new to MyRoute-app, yesterday I created a map using Google Maps as an overlay, today I wanted to modify the map, I couldn't find GM overlay!! Obviously thought it was me not knowing the software.

                            Might be worth putting this as a notice on your Home Page for all to see.

                            1 Reply Last reply
                            0
                            • undefined Terry Green
                              20 May 2020, 14:40

                              Hi i am a motorcycle tour guide and have used your app to travel all over Europe with my guests and friends for several years now. I really like it and get on well with the app. What worries me is can we still get the zoom in and see the road, entrance building etc! If not this is going to cause a lot of problems. I look forward to your response.

                              Thank you
                              Terry

                              undefined Offline
                              undefined Offline
                              Drabslab
                              wrote on 20 May 2020, 14:56 last edited by
                              #22

                              @Terry-Green Google amready disapeared from the selction list and we can still see street view for the moment

                              It is not difficult, it is easy, it's a hobby

                              1 Reply Last reply
                              0
                              • undefined MyRoute-app community
                                20 May 2020, 10:21

                                Dear Community,

                                On behalf of the MyRoute-app team, I would like to inform you that after ceasing negotiations with Google, we have decided to reduce the Google Maps service. I will explain the time frame and total impact of this, as well as our availability for questions.

                                Let's start at the beginning. Just like any other company, MyRoute-app has contracts with various partners who provide all kinds of services. Take a look in the application and you can probably already list some of them. Generally, we do not draw your, our community's, attention to this as contract negotiations, licence fees and life-cycle management is generally of little interest to you, the users. What is relevant in this case is that MyRoute-app concludes multi-year contracts that are renegotiated with suppliers at the end of the period, often in pleasant collaboration and ongoing partnerships.

                                These negotiations go beyond market negotiations. It's about more than the stress field between a low price for us and a high price for the supplier. This is a mutually fruitful collaboration that stimulates sustainable innovation. Our suppliers benefit if MyRoute-app grows: then our demand for their services also grows. We benefit from our suppliers flourishing: they offer better and more attractive services, so we do not have to develop this ourselves as a custom-made service. With MyRoute-app, quality comes first, which can sometimes cost a little more when the quality justifies it.

                                In February 2020, negotiations started for a follow-up contract with Google. To our surprise, the prices offered here were ten times higher than the previous prices. It should be noted that those prices had already been unilaterally increased by Google as early as 2018. The 2018 price hike was not only difficult for MyRoute-app as many smaller companies also run their business on Google's infrastructure. The internet is full of stories about small entrepreneurs who, thanks to this price hike, saw their costs rise from, for example, €10,000 to €200,000 per period. Fortunately, MyRoute-app was able to deal with this in an agile manner and at the time expanded Google Maps as a standard map service with an emergency measure and switched to the free open source alternative OpenStreetMap. In the end, many companies died in a growing economy due to nothing else but the fact that Google shot up its prices back then.

                                So, we refused to accept the new Google prices. We tried to achieve new prices with Google that were workable but to no avail at the bottom of the line. Google's attitude towards our proposals was rigid; counter proposals and questions for clarity were met with radio silence. We have done our best to think from the perspective of our supplier, as we often do. We understand that large companies like to work with scales and standard processes. We understand that justified price rises are possible. We understand that a company wants to grow. However, this does not detract from the fact that Google simply was not open to negotiating with MyRoute-app. That can easily happen, after all, we were already customers. We had already become customers since 2014 under a reasonable graduated scale, with a supplier who worked together with us and increased the price indexed as befits a growing economy. However, recent price hikes are unworkable and unjustified.

                                Google's services will not be 20 times better in 2018. It has not improved tenfold in 2020 and as far as we can tell, life has not become 30 times more expensive and wages have not increased thirty-fold. In the short term, MyRoute-app will therefore bid farewell to various Google services. This will disable the maps functionality for GOLD users. Furthermore, routes once created via Google Maps will all be converted to the Here map. The Google Maps map remains available as an additional map layer. We believe that this reduction of Google functionality will not have a major impact on the overall offering. For proper exportation to the known GPS devices, we advise that you use Here (Garmin) and TomTom maps, in any case the map material is the same. The map with all Google information will remain available, we are only forced to distance ourselves from the Google route calculation.

                                Finally, I would like to end with the message that things can be done differently. As I mentioned earlier, MyRoute-app has contracts with several partners. As such, we have recently renewed the life cycle of these contracts with all critical partners in a sustainable and collaborative way. We are proud of the partners with whom we have been able to develop MyRoute-app to the maturity level we now stand at and once again express our confidence in building a bright future for all travellers.

                                Thanks for reading.

                                On behalf of the MyRoute-app team,

                                Your Community Manager,

                                Timo Martosatiman

                                undefined Offline
                                undefined Offline
                                David Jerome
                                wrote on 20 May 2020, 15:18 last edited by
                                #23

                                @Timo-Martosatiman-MRA
                                Timo
                                Don’t worry about it. You user base should understand the choice is simple; demand Google maps and you will have to pay increased subscription fees. Live without it and MyRoute-app survives. Street view isn’t a map service anyway it’s a panoramic.
                                Google can go and **** themselves.
                                Keep up the good work and don’t waste anymore unfruitful time on pointless negotiations.

                                1 Reply Last reply
                                0
                                • undefined Offline
                                  undefined Offline
                                  alaindoma
                                  wrote on 20 May 2020, 15:25 last edited by alaindoma
                                  #24

                                  Hello, do you mean "street view" will desappear from MyrouteApp ?
                                  I use it a lot as a biker to see the road, the miss of this fonction is a desaster for me.
                                  I hope this fonction will not leave the app.

                                  1 Reply Last reply
                                  1
                                  • undefined Offline
                                    undefined Offline
                                    Wayne Tarapilli
                                    wrote on 20 May 2020, 15:57 last edited by
                                    #25

                                    Is it perhaps the fact that from within the App when being used on a phone for navigation Google is not getting location information back from the user? I would assume with an Android phone Google receives the location information no matter but perhaps with an IPhone the location information is not available to Google?
                                    Let's face it... a lot of Google's business is providing location info to other businesses so they know if prospective customers are in the area so they can target them with ads, etc. Location information also allows Google to know your travel speed, etc. to provide traffic info real time.

                                    1 Reply Last reply
                                    0
                                    • undefined Offline
                                      undefined Offline
                                      Lee b
                                      wrote on 20 May 2020, 16:02 last edited by
                                      #26

                                      I certainly understand refusing to allow the google giant to strangle you. However, I too used the google map almost exclusively. I did so for several reasons. Like others have mentioned I used the satellite view and street view extensively. I also really loved the "optimize" feature in the tool kit for the google maps. I do not see an option to view the google map layer at all, so I'm curious how that is going to work.

                                      1 Reply Last reply
                                      1
                                      • undefined Offline
                                        undefined Offline
                                        Brad 4
                                        wrote on 20 May 2020, 16:02 last edited by
                                        #27

                                        Are we going to have a Google Satellite map layer? I really need this to see if back roads are dirt or paved.

                                        1 Reply Last reply
                                        0
                                        • undefined Offline
                                          undefined Offline
                                          TJ Higgins
                                          wrote on 20 May 2020, 16:13 last edited by TJ Higgins
                                          #28

                                          When you are plotting an MRA route you can still use Google Maps in a separate tab in your browser, for street view, satellite view, finding hotels/restaurants, etc. Of course it is not as convenient, but it's doable.

                                          Maybe we can get a new button within MRA to open Google Maps in a new tab, at the lat/lon of the current MRA view.

                                          undefined 1 Reply Last reply 20 May 2020, 16:15
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                                          20 May 2020, 14:12


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                                          20 May 2020, 14:47
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                                          20 May 2020, 14:40
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                                          20 May 2020, 14:34
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