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  4. MRA Routeplanner using by default gravel roads

MRA Routeplanner using by default gravel roads

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Thomas Scharrerundefined Thomas Scharrer

    @Nick-Carthew thanks for encouraging me not to give up. I have tried hard the last couple of weeks to stay positive and use the HERE map for route planning.

    Unfortunately I have to say that the HERE map is not working at all for me and I am seriously loosing it with this map. It might be that this map works well in central Europa but here in Scandinavia its just not usable at all.

    The reason why it is not usable is because its cannot connect tow way points as you want them to be connected to create your desired route.

    Here the explanation, please note that I had many cases like this when I used the HERE map but I am showing here only one example.

    Picture 1: shows that the point 6 and 7 are very close together but the HERE map will NOT connect them and finds long ways to drive around.

    Picture 2: is just a zoomed detail view to show the problem. As you can see there are only some meters between these points.

    Picture 3: shows what happens when you switch to open street map. It immediately and automatically connects the the two points as it should be. However when switching back to the HERE map it is messed up again.
    This is the reason why I am not able to use the HERE map for route planning, this is crazy.

    Picture 4: shows that you can actually move these points together extremely close but it will still not connect them and will find the craziest ways to drive around.

    I guess you will argue now (as defence) that this specific piece of road is a gravel road and I have selected to avoid gravel roads but that is not the case. I have been there before and I can assure that this is not a gravel road. I can also send proof from google street view if you like.

    So unfortunately my conclusion is:

    • Either you accept to have some gravel roads in you tours but you are actually able to plan tours with open street map
    • or you dont have gravel roads but you have totally crazy and unusable route planning system.

    EDIT: please note that the pictures ended up in opposite order

    4.png 3.png 2.png 1.png

    Nick Carthewundefined Offline
    Nick Carthewundefined Offline
    Nick Carthew
    RouteXperts Instructor
    wrote on last edited by
    #15

    @Thomas-Scharrer Are you using the HERE planning map?
    When I replicate your route I do not see a problem.

    422e843d-2973-401b-b701-dd189870aa86-image.png

    Always willing to help if I can.
    Triumph Tiger 1200 XRT called Tina.
    MRA Navigation Next and SilverFox B8J bar buttons.
    Quadlock wireless mount for IPhone 11.
    Cardo Scala Packtalk Bold.
    TomTom Rider 500. (In the cupboard now)

    Thomas Scharrerundefined 1 Reply Last reply
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    • Nick Carthewundefined Nick Carthew

      @Thomas-Scharrer Are you using the HERE planning map?
      When I replicate your route I do not see a problem.

      422e843d-2973-401b-b701-dd189870aa86-image.png

      Thomas Scharrerundefined Offline
      Thomas Scharrerundefined Offline
      Thomas Scharrer
      wrote on last edited by
      #16

      @Nick-Carthew yes I am using the HERE planning Planning map, that is the whole problem. If I change the planning map to open street map it works perfectly fine.

      Maybe this is then some bug only I am experiencing but I had similar cases quite often now when I forced myself to use the HERE map as planning map.

      It seems that in my here map it doesnt recognise that this is a possible turn so its always trying to avoid it

      Nick Carthewundefined 1 Reply Last reply
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      • Thomas Scharrerundefined Thomas Scharrer

        @Nick-Carthew yes I am using the HERE planning Planning map, that is the whole problem. If I change the planning map to open street map it works perfectly fine.

        Maybe this is then some bug only I am experiencing but I had similar cases quite often now when I forced myself to use the HERE map as planning map.

        It seems that in my here map it doesnt recognise that this is a possible turn so its always trying to avoid it

        Nick Carthewundefined Offline
        Nick Carthewundefined Offline
        Nick Carthew
        RouteXperts Instructor
        wrote on last edited by
        #17

        @Thomas-Scharrer Can you share this route with me please and I might be able to find a solution.

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox B8J bar buttons.
        Quadlock wireless mount for IPhone 11.
        Cardo Scala Packtalk Bold.
        TomTom Rider 500. (In the cupboard now)

        Thomas Scharrerundefined 1 Reply Last reply
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        • Nick Carthewundefined Nick Carthew

          @Thomas-Scharrer Can you share this route with me please and I might be able to find a solution.

          Thomas Scharrerundefined Offline
          Thomas Scharrerundefined Offline
          Thomas Scharrer
          wrote on last edited by Thomas Scharrer
          #18

          @Nick-Carthew I had deleted this route because I never managed to create it. I tried now to recreate the same and for some unexplainable reason it worked now in this position even though I tried everything before to make this work without success. Maybe there has come an update on the HERE map since I tried to create it?

          I will let you know when I notice the next case like this

          Nick Carthewundefined 1 Reply Last reply
          1
          • Thomas Scharrerundefined Thomas Scharrer

            @Nick-Carthew I had deleted this route because I never managed to create it. I tried now to recreate the same and for some unexplainable reason it worked now in this position even though I tried everything before to make this work without success. Maybe there has come an update on the HERE map since I tried to create it?

            I will let you know when I notice the next case like this

            Nick Carthewundefined Offline
            Nick Carthewundefined Offline
            Nick Carthew
            RouteXperts Instructor
            wrote on last edited by
            #19

            @Thomas-Scharrer It could have been a road closure that affected your route when you first planned it.

            Always willing to help if I can.
            Triumph Tiger 1200 XRT called Tina.
            MRA Navigation Next and SilverFox B8J bar buttons.
            Quadlock wireless mount for IPhone 11.
            Cardo Scala Packtalk Bold.
            TomTom Rider 500. (In the cupboard now)

            Thomas Scharrerundefined 1 Reply Last reply
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            • Nick Carthewundefined Nick Carthew

              @Thomas-Scharrer It could have been a road closure that affected your route when you first planned it.

              Thomas Scharrerundefined Offline
              Thomas Scharrerundefined Offline
              Thomas Scharrer
              wrote on last edited by
              #20

              @Nick-Carthew thats hard to believe but I have no other explanation. You can see from my screenshots that it was impossible to to connect these two points

              Thomas Scharrerundefined 1 Reply Last reply
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              • Thomas Scharrerundefined Thomas Scharrer

                @Nick-Carthew thats hard to believe but I have no other explanation. You can see from my screenshots that it was impossible to to connect these two points

                Thomas Scharrerundefined Offline
                Thomas Scharrerundefined Offline
                Thomas Scharrer
                wrote on last edited by Thomas Scharrer
                #21

                @Nick-Carthew I tried one more time because I felt totally stupid and now it happened again, here is the shared route

                https://www.myrouteapp.com/en/social/route/8241032?mode=share

                feel free to switch between the HERE map and the open map

                Nick Carthewundefined 1 Reply Last reply
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                • Thomas Scharrerundefined Thomas Scharrer

                  @Nick-Carthew I tried one more time because I felt totally stupid and now it happened again, here is the shared route

                  https://www.myrouteapp.com/en/social/route/8241032?mode=share

                  feel free to switch between the HERE map and the open map

                  Nick Carthewundefined Offline
                  Nick Carthewundefined Offline
                  Nick Carthew
                  RouteXperts Instructor
                  wrote on last edited by
                  #22

                  @Thomas-Scharrer Interesting. The route that I made has now changed and looks like yours now. If I turn the traffic overlay on it shows a black line to indicate a road closure.
                  a351789d-e97e-42ca-bfff-5059e498e019-image.png

                  I checked this on the TomTom MyDrive website and on Google maps and neither of them show a road closure. Just some roadworks on the roundabout.
                  fe70851a-7a3f-4794-95ff-504dac11b428-image.png

                  6ca695b1-9621-4abf-b82b-5b84bae48c84-image.png

                  The route is ok again if you use the Disable Seasonal Closures tool.
                  b36000c5-62fa-4718-92a6-904b2e771de6-image.png

                  I know that this isn't the perfect solution but it works.
                  You can report road problems directly to the HERE map using this link: https://mapfeedback.here.com/#/report
                  I have already reported it but the more people that report it then the more likely that HERE will do something about it.

                  Always willing to help if I can.
                  Triumph Tiger 1200 XRT called Tina.
                  MRA Navigation Next and SilverFox B8J bar buttons.
                  Quadlock wireless mount for IPhone 11.
                  Cardo Scala Packtalk Bold.
                  TomTom Rider 500. (In the cupboard now)

                  Thomas Scharrerundefined 1 Reply Last reply
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                  • Nick Carthewundefined Nick Carthew

                    @Thomas-Scharrer Interesting. The route that I made has now changed and looks like yours now. If I turn the traffic overlay on it shows a black line to indicate a road closure.
                    a351789d-e97e-42ca-bfff-5059e498e019-image.png

                    I checked this on the TomTom MyDrive website and on Google maps and neither of them show a road closure. Just some roadworks on the roundabout.
                    fe70851a-7a3f-4794-95ff-504dac11b428-image.png

                    6ca695b1-9621-4abf-b82b-5b84bae48c84-image.png

                    The route is ok again if you use the Disable Seasonal Closures tool.
                    b36000c5-62fa-4718-92a6-904b2e771de6-image.png

                    I know that this isn't the perfect solution but it works.
                    You can report road problems directly to the HERE map using this link: https://mapfeedback.here.com/#/report
                    I have already reported it but the more people that report it then the more likely that HERE will do something about it.

                    Thomas Scharrerundefined Offline
                    Thomas Scharrerundefined Offline
                    Thomas Scharrer
                    wrote on last edited by
                    #23

                    @Nick-Carthew thanks a lot for looking into this, I thought already I am crazy.
                    I will experiment with this seasonal closure feature and the traffic overlay on some of my routes where I had such issues.

                    1 Reply Last reply
                    1
                    • Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      wrote on last edited by
                      #24

                      I think it is not very handy that the seasonal closures also handle the maintenance closures. Especially when you live in an area where REAL seasonal closures are no issue, the function poses more problems than they solve. It would be great if these two things could be split, but I guess that they are handled also by HERE as one thing. Maybe it is better to rename this function to "Temporary road closures", and skip the seasonal part.

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                      Nick Carthewundefined Dave J 0undefined 2 Replies Last reply
                      1
                      • Con Hennekensundefined Con Hennekens

                        I think it is not very handy that the seasonal closures also handle the maintenance closures. Especially when you live in an area where REAL seasonal closures are no issue, the function poses more problems than they solve. It would be great if these two things could be split, but I guess that they are handled also by HERE as one thing. Maybe it is better to rename this function to "Temporary road closures", and skip the seasonal part.

                        Nick Carthewundefined Offline
                        Nick Carthewundefined Offline
                        Nick Carthew
                        RouteXperts Instructor
                        wrote on last edited by
                        #25

                        @Con-Hennekens I donโ€™t think that there is a temporary road closure at this location. I checked two other maps and did an internet search. The problem lies with the HERE map not the Seasonal Closures tool. All we can do as a community is keep reporting these problems.

                        Always willing to help if I can.
                        Triumph Tiger 1200 XRT called Tina.
                        MRA Navigation Next and SilverFox B8J bar buttons.
                        Quadlock wireless mount for IPhone 11.
                        Cardo Scala Packtalk Bold.
                        TomTom Rider 500. (In the cupboard now)

                        1 Reply Last reply
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                        • Con Hennekensundefined Offline
                          Con Hennekensundefined Offline
                          Con Hennekens
                          wrote on last edited by
                          #26

                          @Nick-Carthew, yes, but the other sources could be wrong too. I don't think it is wise to claim changes by anyone then someone who has seen the situation at hand himself.

                          But what I really meant is that Seasonable closures are principally different from temporary maintenance closures. It deserves a specific category. If I choose to disable temporary maintenance closure, it is odd that I could be let over a snowey mountain pass or vice versa. Also there is nothing seasonal about maintenance road closures. But yes, probably only whishful thinking on my part ๐Ÿ˜‰

                          I am just an enthusiastic MRA user, and hope you will be one too!

                          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                          Thomas Scharrerundefined 1 Reply Last reply
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                          • Con Hennekensundefined Con Hennekens

                            @Nick-Carthew, yes, but the other sources could be wrong too. I don't think it is wise to claim changes by anyone then someone who has seen the situation at hand himself.

                            But what I really meant is that Seasonable closures are principally different from temporary maintenance closures. It deserves a specific category. If I choose to disable temporary maintenance closure, it is odd that I could be let over a snowey mountain pass or vice versa. Also there is nothing seasonal about maintenance road closures. But yes, probably only whishful thinking on my part ๐Ÿ˜‰

                            Thomas Scharrerundefined Offline
                            Thomas Scharrerundefined Offline
                            Thomas Scharrer
                            wrote on last edited by
                            #27

                            @Con-Hennekens
                            @Nick-Carthew
                            I have checked now several of my routes which were totally messed up when using the HERE map and I have to say I am happy again because it seems the seasonal closure function is the only reason for all the mess.

                            I my opinion there is something wrong in general with this function because I had such issues as described above quite often with the here map and now having disabled this function no problem anymore.

                            Regarding the specific example above, I can assure you that that this road is not even closed, meaning this is not a full road closure and for sure not a seasonal one. I have also checked the official traffic information from the norwegian traffic department and there is nothing mentioned for this road with respect to closure etc. whihc means the road is open.

                            Based on this I would suggest to just forget about the seasonal closure function for the time being because without that everything seems to work. Maybe later the function will be improved but I can live without it. In nOrway we have seasonal closures for mountain roads etc so its much more reliable to check for those the official norwegian sources I think.

                            Thomas Scharrerundefined 1 Reply Last reply
                            1
                            • Thomas Scharrerundefined Thomas Scharrer

                              @Con-Hennekens
                              @Nick-Carthew
                              I have checked now several of my routes which were totally messed up when using the HERE map and I have to say I am happy again because it seems the seasonal closure function is the only reason for all the mess.

                              I my opinion there is something wrong in general with this function because I had such issues as described above quite often with the here map and now having disabled this function no problem anymore.

                              Regarding the specific example above, I can assure you that that this road is not even closed, meaning this is not a full road closure and for sure not a seasonal one. I have also checked the official traffic information from the norwegian traffic department and there is nothing mentioned for this road with respect to closure etc. whihc means the road is open.

                              Based on this I would suggest to just forget about the seasonal closure function for the time being because without that everything seems to work. Maybe later the function will be improved but I can live without it. In nOrway we have seasonal closures for mountain roads etc so its much more reliable to check for those the official norwegian sources I think.

                              Thomas Scharrerundefined Offline
                              Thomas Scharrerundefined Offline
                              Thomas Scharrer
                              wrote on last edited by
                              #28

                              @Con-Hennekens
                              @Nick-Carthew

                              here is another example not far from the above location.
                              I could give you 20 such cases without problem.

                              This road is also for sure not closed.

                              Also when I switch on and off the traffic overlay, it looks like the whole norway has a problem because everything turns red so not sure if these functions should be trusted.

                              5.png

                              Con Hennekensundefined Hans van de Ven MR.MRAundefined 2 Replies Last reply
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                              • Thomas Scharrerundefined Thomas Scharrer

                                @Con-Hennekens
                                @Nick-Carthew

                                here is another example not far from the above location.
                                I could give you 20 such cases without problem.

                                This road is also for sure not closed.

                                Also when I switch on and off the traffic overlay, it looks like the whole norway has a problem because everything turns red so not sure if these functions should be trusted.

                                5.png

                                Con Hennekensundefined Offline
                                Con Hennekensundefined Offline
                                Con Hennekens
                                wrote on last edited by
                                #29

                                @Thomas-Scharrer, That's very strange... In the netherlands this is not so problematic for sure. I have no idea Why this is such a mess for HERE in Norway. I think however that disabling (in general) seasonal closures for avoiding maintenance closures IS a big problem, because being guided over closed mountain roads can lead to VERY substantial detours. For you, for the time being, there does not seem to be an alternative I am afraid.

                                I am just an enthusiastic MRA user, and hope you will be one too!

                                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                1 Reply Last reply
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                                • Con Hennekensundefined Con Hennekens

                                  I think it is not very handy that the seasonal closures also handle the maintenance closures. Especially when you live in an area where REAL seasonal closures are no issue, the function poses more problems than they solve. It would be great if these two things could be split, but I guess that they are handled also by HERE as one thing. Maybe it is better to rename this function to "Temporary road closures", and skip the seasonal part.

                                  Dave J 0undefined Offline
                                  Dave J 0undefined Offline
                                  Dave J 0
                                  wrote on last edited by
                                  #30

                                  @Con-Hennekens makes sense to me.

                                  Kind Regards. Help where I can.
                                  Ducati Multistrada V4 Rally
                                  iPhone 15 Pro
                                  Chigee AIO-5 Play
                                  Google Pixel 6 Pro - mounted on SP Connect Plus
                                  Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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                                  • Thomas Scharrerundefined Thomas Scharrer

                                    @Con-Hennekens
                                    @Nick-Carthew

                                    here is another example not far from the above location.
                                    I could give you 20 such cases without problem.

                                    This road is also for sure not closed.

                                    Also when I switch on and off the traffic overlay, it looks like the whole norway has a problem because everything turns red so not sure if these functions should be trusted.

                                    5.png

                                    Hans van de Ven MR.MRAundefined Offline
                                    Hans van de Ven MR.MRAundefined Offline
                                    Hans van de Ven MR.MRA
                                    Instructor RouteXperts
                                    wrote on last edited by Hans van de Ven MR.MRA
                                    #31

                                    @Thomas-Scharrer
                                    @Con-Hennekens
                                    @Nick-Carthew

                                    It could be a time closure, between 23:00 and 07:00 and that is the time in Norway. So when you open the route in another country it can be that the route no wil go over a particular road

                                    I had that in Norway in Rondane NP. I looked at the route in Navigation at 05:00 and the road was closed. I looked later 07:00 and the road was open.
                                    The do that for the animal life, so that there is no traffic on particular roads

                                    Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                                    Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                                    Con Hennekensundefined 1 Reply Last reply
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                                    • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

                                      @Thomas-Scharrer
                                      @Con-Hennekens
                                      @Nick-Carthew

                                      It could be a time closure, between 23:00 and 07:00 and that is the time in Norway. So when you open the route in another country it can be that the route no wil go over a particular road

                                      I had that in Norway in Rondane NP. I looked at the route in Navigation at 05:00 and the road was closed. I looked later 07:00 and the road was open.
                                      The do that for the animal life, so that there is no traffic on particular roads

                                      Con Hennekensundefined Offline
                                      Con Hennekensundefined Offline
                                      Con Hennekens
                                      wrote on last edited by
                                      #32

                                      @Hans-van-de-Ven-MRA-Master, That makes sense. It ads to the difficulty of planning routes, but for sure is a better reason than the closure for motorcycles we see in the Netherlands ๐Ÿ˜‰ Do you happen to know if in the planning phase local-time of your location is used or local time of the location where you are planning?

                                      I am just an enthusiastic MRA user, and hope you will be one too!

                                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                                      Hans van de Ven MR.MRAundefined 1 Reply Last reply
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                                      • Con Hennekensundefined Con Hennekens

                                        @Hans-van-de-Ven-MRA-Master, That makes sense. It ads to the difficulty of planning routes, but for sure is a better reason than the closure for motorcycles we see in the Netherlands ๐Ÿ˜‰ Do you happen to know if in the planning phase local-time of your location is used or local time of the location where you are planning?

                                        Hans van de Ven MR.MRAundefined Offline
                                        Hans van de Ven MR.MRAundefined Offline
                                        Hans van de Ven MR.MRA
                                        Instructor RouteXperts
                                        wrote on last edited by
                                        #33

                                        @Con-Hennekens

                                        I suspect the local time you set on your account page

                                        Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
                                        Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                                        Herko ter Horstundefined 1 Reply Last reply
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                                        • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

                                          @Con-Hennekens

                                          I suspect the local time you set on your account page

                                          Herko ter Horstundefined Offline
                                          Herko ter Horstundefined Offline
                                          Herko ter Horst
                                          wrote on last edited by Herko ter Horst
                                          #34

                                          @Hans-van-de-Ven-MRA-Master I'm pretty sure it's just the local time of the device you are using to edit the route.

                                          I've already made the suggestion in the past that it would be extremely useful if the "departure time" setting for a route was actually used for planning, so you can plan summer drives in the mountains during winter time or daytime drives in the evening. As far as I remember, I think the response was that the API/service used by MRA to do planning on multiple maps doesn't support such a feature, even if the underlying maps (OSM, HERE and TomTom) do.

                                          Thomas Scharrerundefined Con Hennekensundefined 2 Replies Last reply
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