Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. The MyRoute-app
  3. [App] Problems, Bugs and other Issues
  4. Stuck on "account" screen in MyRoute-app

Stuck on "account" screen in MyRoute-app

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
25 Posts 10 Posters 2.3k Views 1 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • Con Hennekensundefined Con Hennekens

    @Hans-Mester, I would try clearing cache en data from the Android App settings. What kind of device to you have?

    Hans Mesterundefined Offline
    Hans Mesterundefined Offline
    Hans Mester
    wrote on last edited by
    #14

    @Con-Hennekens I have MI10lite 5G, have done that already but nothing. I have for all the apps a lifetime licence.

    1 Reply Last reply
    0
    • Con Hennekensundefined Con Hennekens

      @Willem-Nas, Heb jij wel MRA Gold in je Myroute-App profiel staan?
      https://www.myrouteapp.com/account

      0a3c6767-465b-4262-b081-07d48373f1cd-image.png

      Hans Mesterundefined Offline
      Hans Mesterundefined Offline
      Hans Mester
      wrote on last edited by
      #15

      @Con-Hennekens Ik heb ook lifetime licencie voor beide programma's maar komt ook met de vraag om licentie te kopen, maar dat komt denk ik omdat de inlog niet goed verloopt

      1 Reply Last reply
      0
      • Corjan Meijerinkundefined Offline
        Corjan Meijerinkundefined Offline
        Corjan Meijerink
        administrator
        wrote on last edited by
        #16

        Fix on the way! 🙂

        TerWalleundefined 1 Reply Last reply
        1
        • Corjan Meijerinkundefined Corjan Meijerink

          Fix on the way! 🙂

          TerWalleundefined Offline
          TerWalleundefined Offline
          TerWalle
          wrote on last edited by
          #17

          @Corjan-Meijerink I installed version 4.0.1 on My IPhone and can no longer log in. Previously had no problems. Uninstalled The version and put The version 4.0.0 on it. Now here also the same problem.

          Dave J 0undefined Paul Palsundefined 2 Replies Last reply
          0
          • TerWalleundefined TerWalle

            @Corjan-Meijerink I installed version 4.0.1 on My IPhone and can no longer log in. Previously had no problems. Uninstalled The version and put The version 4.0.0 on it. Now here also the same problem.

            Dave J 0undefined Offline
            Dave J 0undefined Offline
            Dave J 0
            wrote on last edited by
            #18

            @TerWalle @Corjan-Meijerink same problem with me on iOS. After the log in screen, I then receive another screen saying that there is a problem with a sign out option. I can access my routes and edit them but have no account or settings options.

            Kind Regards. Help where I can.
            Ducati Multistrada V4 Rally
            iPhone 15 Pro
            Chigee AIO-5 Play
            Google Pixel 6 Pro - mounted on SP Connect Plus
            Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

            1 Reply Last reply
            0
            • TerWalleundefined TerWalle

              @Corjan-Meijerink I installed version 4.0.1 on My IPhone and can no longer log in. Previously had no problems. Uninstalled The version and put The version 4.0.0 on it. Now here also the same problem.

              Paul Palsundefined Offline
              Paul Palsundefined Offline
              Paul Pals
              wrote on last edited by
              #19

              @TerWalle The same for me, one phone IOS 12Pro and one rugged phone Hammer with Android 12

              1 Reply Last reply
              0
              • Dave J 0undefined Offline
                Dave J 0undefined Offline
                Dave J 0
                wrote on last edited by
                #20

                @Corjan-Meijerink I now have access to my account and the app properly. Build 4.0.1 - 188.

                Kind Regards. Help where I can.
                Ducati Multistrada V4 Rally
                iPhone 15 Pro
                Chigee AIO-5 Play
                Google Pixel 6 Pro - mounted on SP Connect Plus
                Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                Paul Palsundefined 1 Reply Last reply
                1
                • Hans Mesterundefined Offline
                  Hans Mesterundefined Offline
                  Hans Mester
                  wrote on last edited by
                  #21

                  My Android Play Store stil have 4.0.0

                  1 Reply Last reply
                  0
                  • Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    administrator
                    wrote on last edited by Corjan Meijerink
                    #22

                    4.0.1 - 188 is the one that solves the issue!
                    It’s on the way and already available for iOS (Beta) (thanks @Dave-J-0 for confirming the fix) 🙂

                    The public release always needs a bit more approval, should be there tomorrow! 🙂

                    1 Reply Last reply
                    0
                    • Dave J 0undefined Dave J 0

                      @Corjan-Meijerink I now have access to my account and the app properly. Build 4.0.1 - 188.

                      Paul Palsundefined Offline
                      Paul Palsundefined Offline
                      Paul Pals
                      wrote on last edited by
                      #23

                      @Dave-J-0 My Iphone 12 Pro to, also my landrover phone works with 4.0.0 - 185. Only my Hammer phone with 4.0.0 - 185 doesn't work.

                      Corjan Meijerinkundefined 1 Reply Last reply
                      0
                      • Paul Palsundefined Paul Pals

                        @Dave-J-0 My Iphone 12 Pro to, also my landrover phone works with 4.0.0 - 185. Only my Hammer phone with 4.0.0 - 185 doesn't work.

                        Corjan Meijerinkundefined Offline
                        Corjan Meijerinkundefined Offline
                        Corjan Meijerink
                        administrator
                        wrote on last edited by
                        #24

                        @Paul-Pals can very well be! Regardless, the 4.0.1 update which will be available shortly will fix the issues

                        1 Reply Last reply
                        0
                        • Con Hennekensundefined Con Hennekens

                          @Willem-Nas, Heb jij wel MRA Gold in je Myroute-App profiel staan?
                          https://www.myrouteapp.com/account

                          0a3c6767-465b-4262-b081-07d48373f1cd-image.png

                          Willem Nasundefined Offline
                          Willem Nasundefined Offline
                          Willem Nas
                          wrote on last edited by
                          #25

                          @Con-Hennekens Jazeker.

                          1 Reply Last reply
                          0
                          Reply
                          • Reply as topic
                          Log in to reply
                          • Oldest to Newest
                          • Newest to Oldest
                          • Most Votes


                          • 1
                          • 2
                          ACTIVE USERS
                          Corjan Meijerinkundefined
                          Corjan Meijerink
                          Nick Carthewundefined
                          Nick Carthew
                          Con Hennekensundefined
                          Con Hennekens
                          Dave J 0undefined
                          Dave J 0
                          Paul Palsundefined
                          Paul Pals
                          Hans Mesterundefined
                          Hans Mester
                          Willem Nasundefined
                          Willem Nas
                          Lynchy67undefined
                          Lynchy67
                          Alex Van Vlerkenundefined
                          Alex Van Vlerken
                          TerWalleundefined
                          TerWalle
                          POPULAR TOPICS
                          • Knipperend scherm tijdens navigeren
                            Paul e9undefined
                            Paul e9
                            0
                            5
                            100

                          • New update! (4.3.9)
                            Dikke Wimundefined
                            Dikke Wim
                            12
                            17
                            1.0k

                          • Just signed up.....does any of this App work because so far it's been the most inept App I've ever encountered
                            Rob Verhoeffundefined
                            Rob Verhoeff
                            0
                            2
                            26

                          • Route / Track über gesperrte Straßen oder Offroad
                            Hubert Thoringundefined
                            Hubert Thoring
                            1
                            2
                            33

                          • Voorlopen routelijn op aanwijzer.
                            undefined
                            0
                            1
                            4
                          MY GROUPS
                          • Login

                          • Login or register to search.
                          • First post
                            Last post
                          0
                          • Categories
                          • Recent
                          • Popular
                          • Support
                          • MyRoute-app