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  4. Stuck on "account" screen in MyRoute-app

Stuck on "account" screen in MyRoute-app

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Corjan Meijerinkundefined Offline
    Corjan Meijerinkundefined Offline
    Corjan Meijerink
    administrator
    wrote on last edited by
    #16

    Fix on the way! 🙂

    TerWalleundefined 1 Reply Last reply
    1
    • Corjan Meijerinkundefined Corjan Meijerink

      Fix on the way! 🙂

      TerWalleundefined Offline
      TerWalleundefined Offline
      TerWalle
      wrote on last edited by
      #17

      @Corjan-Meijerink I installed version 4.0.1 on My IPhone and can no longer log in. Previously had no problems. Uninstalled The version and put The version 4.0.0 on it. Now here also the same problem.

      Dave J 0undefined Paul Palsundefined 2 Replies Last reply
      0
      • TerWalleundefined TerWalle

        @Corjan-Meijerink I installed version 4.0.1 on My IPhone and can no longer log in. Previously had no problems. Uninstalled The version and put The version 4.0.0 on it. Now here also the same problem.

        Dave J 0undefined Offline
        Dave J 0undefined Offline
        Dave J 0
        wrote on last edited by
        #18

        @TerWalle @Corjan-Meijerink same problem with me on iOS. After the log in screen, I then receive another screen saying that there is a problem with a sign out option. I can access my routes and edit them but have no account or settings options.

        Kind Regards. Help where I can.
        Ducati Multistrada V4 Rally
        iPhone 15 Pro
        Chigee AIO-5 Play
        Google Pixel 6 Pro - mounted on SP Connect Plus
        Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

        1 Reply Last reply
        0
        • TerWalleundefined TerWalle

          @Corjan-Meijerink I installed version 4.0.1 on My IPhone and can no longer log in. Previously had no problems. Uninstalled The version and put The version 4.0.0 on it. Now here also the same problem.

          Paul Palsundefined Offline
          Paul Palsundefined Offline
          Paul Pals
          wrote on last edited by
          #19

          @TerWalle The same for me, one phone IOS 12Pro and one rugged phone Hammer with Android 12

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          • Dave J 0undefined Offline
            Dave J 0undefined Offline
            Dave J 0
            wrote on last edited by
            #20

            @Corjan-Meijerink I now have access to my account and the app properly. Build 4.0.1 - 188.

            Kind Regards. Help where I can.
            Ducati Multistrada V4 Rally
            iPhone 15 Pro
            Chigee AIO-5 Play
            Google Pixel 6 Pro - mounted on SP Connect Plus
            Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

            Paul Palsundefined 1 Reply Last reply
            1
            • Hans Mesterundefined Offline
              Hans Mesterundefined Offline
              Hans Mester
              wrote on last edited by
              #21

              My Android Play Store stil have 4.0.0

              1 Reply Last reply
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              • Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                administrator
                wrote on last edited by Corjan Meijerink
                #22

                4.0.1 - 188 is the one that solves the issue!
                It’s on the way and already available for iOS (Beta) (thanks @Dave-J-0 for confirming the fix) 🙂

                The public release always needs a bit more approval, should be there tomorrow! 🙂

                1 Reply Last reply
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                • Dave J 0undefined Dave J 0

                  @Corjan-Meijerink I now have access to my account and the app properly. Build 4.0.1 - 188.

                  Paul Palsundefined Offline
                  Paul Palsundefined Offline
                  Paul Pals
                  wrote on last edited by
                  #23

                  @Dave-J-0 My Iphone 12 Pro to, also my landrover phone works with 4.0.0 - 185. Only my Hammer phone with 4.0.0 - 185 doesn't work.

                  Corjan Meijerinkundefined 1 Reply Last reply
                  0
                  • Paul Palsundefined Paul Pals

                    @Dave-J-0 My Iphone 12 Pro to, also my landrover phone works with 4.0.0 - 185. Only my Hammer phone with 4.0.0 - 185 doesn't work.

                    Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    administrator
                    wrote on last edited by
                    #24

                    @Paul-Pals can very well be! Regardless, the 4.0.1 update which will be available shortly will fix the issues

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                    • Con Hennekensundefined Con Hennekens

                      @Willem-Nas, Heb jij wel MRA Gold in je Myroute-App profiel staan?
                      https://www.myrouteapp.com/account

                      0a3c6767-465b-4262-b081-07d48373f1cd-image.png

                      Willem Nasundefined Offline
                      Willem Nasundefined Offline
                      Willem Nas
                      wrote on last edited by
                      #25

                      @Con-Hennekens Jazeker.

                      1 Reply Last reply
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