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  4. Stuck on "account" screen in MyRoute-app

Stuck on "account" screen in MyRoute-app

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Con Hennekensundefined Con Hennekens

    @Willem-Nas, Heb jij wel MRA Gold in je Myroute-App profiel staan?
    https://www.myrouteapp.com/account

    0a3c6767-465b-4262-b081-07d48373f1cd-image.png

    Hans Mesterundefined Offline
    Hans Mesterundefined Offline
    Hans Mester
    wrote on last edited by
    #15

    @Con-Hennekens Ik heb ook lifetime licencie voor beide programma's maar komt ook met de vraag om licentie te kopen, maar dat komt denk ik omdat de inlog niet goed verloopt

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    • Corjan Meijerinkundefined Online
      Corjan Meijerinkundefined Online
      Corjan Meijerink
      administrator
      wrote on last edited by
      #16

      Fix on the way! 🙂

      TerWalleundefined 1 Reply Last reply
      1
      • Corjan Meijerinkundefined Corjan Meijerink

        Fix on the way! 🙂

        TerWalleundefined Offline
        TerWalleundefined Offline
        TerWalle
        wrote on last edited by
        #17

        @Corjan-Meijerink I installed version 4.0.1 on My IPhone and can no longer log in. Previously had no problems. Uninstalled The version and put The version 4.0.0 on it. Now here also the same problem.

        Dave J 0undefined Paul Palsundefined 2 Replies Last reply
        0
        • TerWalleundefined TerWalle

          @Corjan-Meijerink I installed version 4.0.1 on My IPhone and can no longer log in. Previously had no problems. Uninstalled The version and put The version 4.0.0 on it. Now here also the same problem.

          Dave J 0undefined Offline
          Dave J 0undefined Offline
          Dave J 0
          wrote on last edited by
          #18

          @TerWalle @Corjan-Meijerink same problem with me on iOS. After the log in screen, I then receive another screen saying that there is a problem with a sign out option. I can access my routes and edit them but have no account or settings options.

          Kind Regards. Help where I can.
          Ducati Multistrada V4 Rally
          iPhone 15 Pro
          Chigee AIO-5 Play
          Google Pixel 6 Pro - mounted on SP Connect Plus
          Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

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          • TerWalleundefined TerWalle

            @Corjan-Meijerink I installed version 4.0.1 on My IPhone and can no longer log in. Previously had no problems. Uninstalled The version and put The version 4.0.0 on it. Now here also the same problem.

            Paul Palsundefined Offline
            Paul Palsundefined Offline
            Paul Pals
            wrote on last edited by
            #19

            @TerWalle The same for me, one phone IOS 12Pro and one rugged phone Hammer with Android 12

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            • Dave J 0undefined Offline
              Dave J 0undefined Offline
              Dave J 0
              wrote on last edited by
              #20

              @Corjan-Meijerink I now have access to my account and the app properly. Build 4.0.1 - 188.

              Kind Regards. Help where I can.
              Ducati Multistrada V4 Rally
              iPhone 15 Pro
              Chigee AIO-5 Play
              Google Pixel 6 Pro - mounted on SP Connect Plus
              Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

              Paul Palsundefined 1 Reply Last reply
              1
              • Hans Mesterundefined Offline
                Hans Mesterundefined Offline
                Hans Mester
                wrote on last edited by
                #21

                My Android Play Store stil have 4.0.0

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                • Corjan Meijerinkundefined Online
                  Corjan Meijerinkundefined Online
                  Corjan Meijerink
                  administrator
                  wrote on last edited by Corjan Meijerink
                  #22

                  4.0.1 - 188 is the one that solves the issue!
                  It’s on the way and already available for iOS (Beta) (thanks @Dave-J-0 for confirming the fix) 🙂

                  The public release always needs a bit more approval, should be there tomorrow! 🙂

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                  • Dave J 0undefined Dave J 0

                    @Corjan-Meijerink I now have access to my account and the app properly. Build 4.0.1 - 188.

                    Paul Palsundefined Offline
                    Paul Palsundefined Offline
                    Paul Pals
                    wrote on last edited by
                    #23

                    @Dave-J-0 My Iphone 12 Pro to, also my landrover phone works with 4.0.0 - 185. Only my Hammer phone with 4.0.0 - 185 doesn't work.

                    Corjan Meijerinkundefined 1 Reply Last reply
                    0
                    • Paul Palsundefined Paul Pals

                      @Dave-J-0 My Iphone 12 Pro to, also my landrover phone works with 4.0.0 - 185. Only my Hammer phone with 4.0.0 - 185 doesn't work.

                      Corjan Meijerinkundefined Online
                      Corjan Meijerinkundefined Online
                      Corjan Meijerink
                      administrator
                      wrote on last edited by
                      #24

                      @Paul-Pals can very well be! Regardless, the 4.0.1 update which will be available shortly will fix the issues

                      1 Reply Last reply
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                      • Con Hennekensundefined Con Hennekens

                        @Willem-Nas, Heb jij wel MRA Gold in je Myroute-App profiel staan?
                        https://www.myrouteapp.com/account

                        0a3c6767-465b-4262-b081-07d48373f1cd-image.png

                        Willem Nasundefined Offline
                        Willem Nasundefined Offline
                        Willem Nas
                        wrote on last edited by
                        #25

                        @Con-Hennekens Jazeker.

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