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Navigation issue update

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  • Fiona Bostonundefined Fiona Boston

    @Corjan-Meijerink thank you - itโ€™s now working on my android phone following the update ๐Ÿ™‚

    Corjan Meijerinkundefined Offline
    Corjan Meijerinkundefined Offline
    Corjan Meijerink
    Developer
    wrote on last edited by
    #5

    @Fiona-Boston-0 very happy to read that! ๐Ÿ˜ƒ

    1 Reply Last reply
    0
    • GT JWRundefined Offline
      GT JWRundefined Offline
      GT JWR
      Valued contributor
      wrote on last edited by
      #6

      will this update solve the Offline Update failure?! Using iPhone
      MRA - Offline Maps Update Failure.png

      Corjan Meijerinkundefined 1 Reply Last reply
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      • GT JWRundefined GT JWR

        will this update solve the Offline Update failure?! Using iPhone
        MRA - Offline Maps Update Failure.png

        Corjan Meijerinkundefined Offline
        Corjan Meijerinkundefined Offline
        Corjan Meijerink
        Developer
        wrote on last edited by
        #7

        @GT-JWR-0 thatโ€™s another app completely ๐Ÿ˜‰ Itโ€™s about the Beta and Iโ€™ve responded to you other thread.

        GT JWRundefined 1 Reply Last reply
        0
        • Corjan Meijerinkundefined Corjan Meijerink

          @GT-JWR-0 thatโ€™s another app completely ๐Ÿ˜‰ Itโ€™s about the Beta and Iโ€™ve responded to you other thread.

          GT JWRundefined Offline
          GT JWRundefined Offline
          GT JWR
          Valued contributor
          wrote on last edited by
          #8

          @Corjan-Meijerink thanks.

          Unfortunately, I am unable to access that other forum - MRA is supposed to be working on correcting that.

          Corjan Meijerinkundefined 1 Reply Last reply
          0
          • Corjan Meijerinkundefined Corjan Meijerink

            Hi all!

            We're very sorry for the inconvenience over the weekend and today for the Navigation app being broken ๐Ÿ˜ž We've worked tirelessly over the past days to get the problem solved as soon as possible.

            For both platforms (iOS & Android) an update of the app will be required.

            On Android the update can be downloaded from the Play store right now ๐ŸŽ‰ Apple is still reviewing the update but I cannot imagine it taking much longer now as we already submitted the update yesterday before noon. When the iOS update is also available, I'll inform you with a new post and announcement on the website.

            Best,
            Team MRA

            BRIAN LITTLEundefined Offline
            BRIAN LITTLEundefined Offline
            BRIAN LITTLE
            wrote on last edited by
            #9

            @Corjan-Meijerink
            Any hope of a fix of Navigation within the next few days? I work as a motorcycle instructor and rely heavily on MRA for complex and varied road routes for trainees. Difficult to work effectively without it!
            Thanks.

            Corjan Meijerinkundefined 1 Reply Last reply
            0
            • BRIAN LITTLEundefined BRIAN LITTLE

              @Corjan-Meijerink
              Any hope of a fix of Navigation within the next few days? I work as a motorcycle instructor and rely heavily on MRA for complex and varied road routes for trainees. Difficult to work effectively without it!
              Thanks.

              Corjan Meijerinkundefined Offline
              Corjan Meijerinkundefined Offline
              Corjan Meijerink
              Developer
              wrote on last edited by
              #10

              @BRIAN-LITTLE iOS update is live! With that the issues are solved. Please download the latest version from the app / play store ๐Ÿ™‚

              Peter Hoornundefined 1 Reply Last reply
              0
              • GT JWRundefined GT JWR

                @Corjan-Meijerink thanks.

                Unfortunately, I am unable to access that other forum - MRA is supposed to be working on correcting that.

                Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                Developer
                wrote on last edited by
                #11

                @GT-JWR you'll probably get a similar message from the support department today. I've fixed the issue, please go to this page to confirm: https://www.myrouteapp.com/forum/login

                GT JWRundefined 1 Reply Last reply
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                • Corjan Meijerinkundefined Corjan Meijerink

                  @GT-JWR you'll probably get a similar message from the support department today. I've fixed the issue, please go to this page to confirm: https://www.myrouteapp.com/forum/login

                  GT JWRundefined Offline
                  GT JWRundefined Offline
                  GT JWR
                  Valued contributor
                  wrote on last edited by
                  #12

                  @Corjan-Meijerink yessir, got in. Thanks.

                  1 Reply Last reply
                  0
                  • Corjan Meijerinkundefined Corjan Meijerink

                    @BRIAN-LITTLE iOS update is live! With that the issues are solved. Please download the latest version from the app / play store ๐Ÿ™‚

                    Peter Hoornundefined Offline
                    Peter Hoornundefined Offline
                    Peter Hoorn
                    wrote on last edited by
                    #13

                    @Corjan-Meijerink Dankjewel Corjan voor alle moeite !

                    1 Reply Last reply
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                    • Graham Broadfieldundefined Offline
                      Graham Broadfieldundefined Offline
                      Graham Broadfield
                      wrote on last edited by
                      #14

                      I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                      Rob Verhoeffundefined Nick Carthewundefined Corjan Meijerinkundefined 3 Replies Last reply
                      0
                      • Graham Broadfieldundefined Graham Broadfield

                        I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                        Rob Verhoeffundefined Online
                        Rob Verhoeffundefined Online
                        Rob Verhoeff
                        Alpha tester
                        wrote on last edited by
                        #15

                        @Graham-Broadfield said in Navigation issue update:

                        I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                        No problems with that on this side. Top left corner shows me a back-button (iOS 16.4 on iPhone 13).

                        BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                        iOS on iPhone 13 (mounted on Quadlock)
                        Apple CarPlay in VW T-Roc (wired)
                        Routelab on MacBook Air & iMac (Ventura & Monterey)

                        1 Reply Last reply
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                        • Graham Broadfieldundefined Graham Broadfield

                          I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                          Nick Carthewundefined Offline
                          Nick Carthewundefined Offline
                          Nick Carthew
                          RouteXpert
                          wrote on last edited by
                          #16

                          @Graham-Broadfield said in Navigation issue update:

                          I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                          No problem for me using an iPhone 11 iOS 16.3.1

                          Are you using the Exit button?

                          438031FA-B392-4904-9545-52012D072084.jpeg

                          Always willing to help if I can.
                          Triumph Tiger 1200 XRT called Tina.
                          MRA Navigation Next and SilverFox B8J bar buttons.
                          Quadlock wireless mount for IPhone 11.
                          Cardo Scala Packtalk Bold.
                          TomTom Rider 500. (In the cupboard now)

                          Rob Verhoeffundefined 1 Reply Last reply
                          0
                          • Graham Broadfieldundefined Graham Broadfield

                            I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                            Corjan Meijerinkundefined Offline
                            Corjan Meijerinkundefined Offline
                            Corjan Meijerink
                            Developer
                            wrote on last edited by
                            #17

                            @Graham-Broadfield yeah, that sometimes is an issue with the app. This definitely wasnโ€™t solved with the update ๐Ÿ˜‰ If nothing helps, try reinstalling ๐Ÿ˜ž

                            1 Reply Last reply
                            0
                            • Nick Carthewundefined Nick Carthew

                              @Graham-Broadfield said in Navigation issue update:

                              I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                              No problem for me using an iPhone 11 iOS 16.3.1

                              Are you using the Exit button?

                              438031FA-B392-4904-9545-52012D072084.jpeg

                              Rob Verhoeffundefined Online
                              Rob Verhoeffundefined Online
                              Rob Verhoeff
                              Alpha tester
                              wrote on last edited by
                              #18

                              @Nick-Carthew said in Navigation issue update:

                              @Graham-Broadfield said in Navigation issue update:

                              I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                              No problem for me using an iPhone 11 iOS 16.3.1

                              Are you using the Exit button?

                              Isn't topic starter refering to exiting a route before navigation?
                              "...it will now let me load a saved route but will not let me cancel the loaded route or load a different route..."

                              Than use the back-button and load a different route.

                              IMG_6511.jpeg

                              BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                              iOS on iPhone 13 (mounted on Quadlock)
                              Apple CarPlay in VW T-Roc (wired)
                              Routelab on MacBook Air & iMac (Ventura & Monterey)

                              Nick Carthewundefined 1 Reply Last reply
                              0
                              • Rob Verhoeffundefined Rob Verhoeff

                                @Nick-Carthew said in Navigation issue update:

                                @Graham-Broadfield said in Navigation issue update:

                                I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                                No problem for me using an iPhone 11 iOS 16.3.1

                                Are you using the Exit button?

                                Isn't topic starter refering to exiting a route before navigation?
                                "...it will now let me load a saved route but will not let me cancel the loaded route or load a different route..."

                                Than use the back-button and load a different route.

                                IMG_6511.jpeg

                                Nick Carthewundefined Offline
                                Nick Carthewundefined Offline
                                Nick Carthew
                                RouteXpert
                                wrote on last edited by
                                #19

                                @Rob-Verhoeff I take the use of the words load a route as putting the app in Navigation mode. Whatever the OP means, I cannot recreate the problem on my iPhone.

                                Always willing to help if I can.
                                Triumph Tiger 1200 XRT called Tina.
                                MRA Navigation Next and SilverFox B8J bar buttons.
                                Quadlock wireless mount for IPhone 11.
                                Cardo Scala Packtalk Bold.
                                TomTom Rider 500. (In the cupboard now)

                                Rob Verhoeffundefined 1 Reply Last reply
                                0
                                • Nick Carthewundefined Nick Carthew

                                  @Rob-Verhoeff I take the use of the words load a route as putting the app in Navigation mode. Whatever the OP means, I cannot recreate the problem on my iPhone.

                                  Rob Verhoeffundefined Online
                                  Rob Verhoeffundefined Online
                                  Rob Verhoeff
                                  Alpha tester
                                  wrote on last edited by
                                  #20

                                  @Nick-Carthew me neither... ๐Ÿ‘

                                  BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                                  iOS on iPhone 13 (mounted on Quadlock)
                                  Apple CarPlay in VW T-Roc (wired)
                                  Routelab on MacBook Air & iMac (Ventura & Monterey)

                                  1 Reply Last reply
                                  0
                                  • Nick Carthewundefined Offline
                                    Nick Carthewundefined Offline
                                    Nick Carthew
                                    RouteXpert
                                    wrote on last edited by
                                    #21

                                    @Graham-Broadfield Do you still have a problem with loading a new route?

                                    Always willing to help if I can.
                                    Triumph Tiger 1200 XRT called Tina.
                                    MRA Navigation Next and SilverFox B8J bar buttons.
                                    Quadlock wireless mount for IPhone 11.
                                    Cardo Scala Packtalk Bold.
                                    TomTom Rider 500. (In the cupboard now)

                                    Graham Broadfieldundefined 1 Reply Last reply
                                    0
                                    • Nick Carthewundefined Nick Carthew

                                      @Graham-Broadfield Do you still have a problem with loading a new route?

                                      Graham Broadfieldundefined Offline
                                      Graham Broadfieldundefined Offline
                                      Graham Broadfield
                                      wrote on last edited by
                                      #22

                                      @Nick-Carthew no Iโ€™ve deleted the Navigation app and reinstalled the updated app. It now lets me load a saved route but wonโ€™t let me stop navigating, close the active route or load a different route. Iโ€™ve tried closing the app and restarting my iPhone/iPad but when I restart the Navigation app itโ€™s is still running the same route.

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