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Navigation issue update

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  • undefined Corjan Meijerink
    3 Apr 2023, 19:36

    @GT-JWR-0 that’s another app completely 😉 It’s about the Beta and I’ve responded to you other thread.

    undefined Offline
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    GT JWR
    Valued contributor
    wrote on 3 Apr 2023, 19:38 last edited by
    #8

    @Corjan-Meijerink thanks.

    Unfortunately, I am unable to access that other forum - MRA is supposed to be working on correcting that.

    undefined 1 Reply Last reply 4 Apr 2023, 07:23
    0
    • undefined Corjan Meijerink
      3 Apr 2023, 14:36

      Hi all!

      We're very sorry for the inconvenience over the weekend and today for the Navigation app being broken 😞 We've worked tirelessly over the past days to get the problem solved as soon as possible.

      For both platforms (iOS & Android) an update of the app will be required.

      On Android the update can be downloaded from the Play store right now 🎉 Apple is still reviewing the update but I cannot imagine it taking much longer now as we already submitted the update yesterday before noon. When the iOS update is also available, I'll inform you with a new post and announcement on the website.

      Best,
      Team MRA

      undefined Offline
      undefined Offline
      BRIAN LITTLE
      wrote on 3 Apr 2023, 23:13 last edited by
      #9

      @Corjan-Meijerink
      Any hope of a fix of Navigation within the next few days? I work as a motorcycle instructor and rely heavily on MRA for complex and varied road routes for trainees. Difficult to work effectively without it!
      Thanks.

      undefined 1 Reply Last reply 4 Apr 2023, 06:33
      0
      • undefined BRIAN LITTLE
        3 Apr 2023, 23:13

        @Corjan-Meijerink
        Any hope of a fix of Navigation within the next few days? I work as a motorcycle instructor and rely heavily on MRA for complex and varied road routes for trainees. Difficult to work effectively without it!
        Thanks.

        undefined Offline
        undefined Offline
        Corjan Meijerink
        Developer
        wrote on 4 Apr 2023, 06:33 last edited by
        #10

        @BRIAN-LITTLE iOS update is live! With that the issues are solved. Please download the latest version from the app / play store 🙂

        undefined 1 Reply Last reply 4 Apr 2023, 13:02
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        • undefined GT JWR
          3 Apr 2023, 19:38

          @Corjan-Meijerink thanks.

          Unfortunately, I am unable to access that other forum - MRA is supposed to be working on correcting that.

          undefined Offline
          undefined Offline
          Corjan Meijerink
          Developer
          wrote on 4 Apr 2023, 07:23 last edited by
          #11

          @GT-JWR you'll probably get a similar message from the support department today. I've fixed the issue, please go to this page to confirm: https://www.myrouteapp.com/forum/login

          undefined 1 Reply Last reply 4 Apr 2023, 10:31
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          • undefined Corjan Meijerink
            4 Apr 2023, 07:23

            @GT-JWR you'll probably get a similar message from the support department today. I've fixed the issue, please go to this page to confirm: https://www.myrouteapp.com/forum/login

            undefined Offline
            undefined Offline
            GT JWR
            Valued contributor
            wrote on 4 Apr 2023, 10:31 last edited by
            #12

            @Corjan-Meijerink yessir, got in. Thanks.

            1 Reply Last reply
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            • undefined Corjan Meijerink
              4 Apr 2023, 06:33

              @BRIAN-LITTLE iOS update is live! With that the issues are solved. Please download the latest version from the app / play store 🙂

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              Peter Hoorn
              wrote on 4 Apr 2023, 13:02 last edited by
              #13

              @Corjan-Meijerink Dankjewel Corjan voor alle moeite !

              1 Reply Last reply
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              • undefined Offline
                undefined Offline
                Graham Broadfield
                wrote on 4 Apr 2023, 14:30 last edited by
                #14

                I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                undefined undefined undefined 3 Replies Last reply 4 Apr 2023, 14:58
                0
                • undefined Graham Broadfield
                  4 Apr 2023, 14:30

                  I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                  undefined Offline
                  undefined Offline
                  Rob Verhoeff
                  Alpha tester
                  wrote on 4 Apr 2023, 14:58 last edited by
                  #15

                  @Graham-Broadfield said in Navigation issue update:

                  I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                  No problems with that on this side. Top left corner shows me a back-button (iOS 16.4 on iPhone 13).

                  BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                  iOS on iPhone 13 (mounted on Quadlock)
                  Apple CarPlay in VW T-Roc (wired)
                  Routelab on MacBook Air & iMac (Sequoia & Monterey)

                  1 Reply Last reply
                  0
                  • undefined Graham Broadfield
                    4 Apr 2023, 14:30

                    I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                    undefined Offline
                    undefined Offline
                    Nick Carthew
                    RouteXpert
                    wrote on 4 Apr 2023, 15:08 last edited by
                    #16

                    @Graham-Broadfield said in Navigation issue update:

                    I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                    No problem for me using an iPhone 11 iOS 16.3.1

                    Are you using the Exit button?

                    438031FA-B392-4904-9545-52012D072084.jpeg

                    Always willing to help if I can.
                    Triumph Tiger 1200 XRT called Tina.
                    MRA Navigation Next and SilverFox B8J bar buttons.
                    Quadlock wireless mount for IPhone 11.
                    Cardo Scala Packtalk Bold.
                    TomTom Rider 500. (In the cupboard now)

                    undefined 1 Reply Last reply 4 Apr 2023, 17:26
                    0
                    • undefined Graham Broadfield
                      4 Apr 2023, 14:30

                      I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                      undefined Offline
                      undefined Offline
                      Corjan Meijerink
                      Developer
                      wrote on 4 Apr 2023, 15:57 last edited by
                      #17

                      @Graham-Broadfield yeah, that sometimes is an issue with the app. This definitely wasn’t solved with the update 😉 If nothing helps, try reinstalling 😞

                      1 Reply Last reply
                      0
                      • undefined Nick Carthew
                        4 Apr 2023, 15:08

                        @Graham-Broadfield said in Navigation issue update:

                        I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                        No problem for me using an iPhone 11 iOS 16.3.1

                        Are you using the Exit button?

                        438031FA-B392-4904-9545-52012D072084.jpeg

                        undefined Offline
                        undefined Offline
                        Rob Verhoeff
                        Alpha tester
                        wrote on 4 Apr 2023, 17:26 last edited by
                        #18

                        @Nick-Carthew said in Navigation issue update:

                        @Graham-Broadfield said in Navigation issue update:

                        I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                        No problem for me using an iPhone 11 iOS 16.3.1

                        Are you using the Exit button?

                        Isn't topic starter refering to exiting a route before navigation?
                        "...it will now let me load a saved route but will not let me cancel the loaded route or load a different route..."

                        Than use the back-button and load a different route.

                        IMG_6511.jpeg

                        BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                        iOS on iPhone 13 (mounted on Quadlock)
                        Apple CarPlay in VW T-Roc (wired)
                        Routelab on MacBook Air & iMac (Sequoia & Monterey)

                        undefined 1 Reply Last reply 4 Apr 2023, 17:32
                        0
                        • undefined Rob Verhoeff
                          4 Apr 2023, 17:26

                          @Nick-Carthew said in Navigation issue update:

                          @Graham-Broadfield said in Navigation issue update:

                          I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                          No problem for me using an iPhone 11 iOS 16.3.1

                          Are you using the Exit button?

                          Isn't topic starter refering to exiting a route before navigation?
                          "...it will now let me load a saved route but will not let me cancel the loaded route or load a different route..."

                          Than use the back-button and load a different route.

                          IMG_6511.jpeg

                          undefined Offline
                          undefined Offline
                          Nick Carthew
                          RouteXpert
                          wrote on 4 Apr 2023, 17:32 last edited by
                          #19

                          @Rob-Verhoeff I take the use of the words load a route as putting the app in Navigation mode. Whatever the OP means, I cannot recreate the problem on my iPhone.

                          Always willing to help if I can.
                          Triumph Tiger 1200 XRT called Tina.
                          MRA Navigation Next and SilverFox B8J bar buttons.
                          Quadlock wireless mount for IPhone 11.
                          Cardo Scala Packtalk Bold.
                          TomTom Rider 500. (In the cupboard now)

                          undefined 1 Reply Last reply 4 Apr 2023, 17:34
                          0
                          • undefined Nick Carthew
                            4 Apr 2023, 17:32

                            @Rob-Verhoeff I take the use of the words load a route as putting the app in Navigation mode. Whatever the OP means, I cannot recreate the problem on my iPhone.

                            undefined Offline
                            undefined Offline
                            Rob Verhoeff
                            Alpha tester
                            wrote on 4 Apr 2023, 17:34 last edited by
                            #20

                            @Nick-Carthew me neither... 👍

                            BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
                            iOS on iPhone 13 (mounted on Quadlock)
                            Apple CarPlay in VW T-Roc (wired)
                            Routelab on MacBook Air & iMac (Sequoia & Monterey)

                            1 Reply Last reply
                            0
                            • undefined Offline
                              undefined Offline
                              Nick Carthew
                              RouteXpert
                              wrote on 4 Apr 2023, 18:35 last edited by
                              #21

                              @Graham-Broadfield Do you still have a problem with loading a new route?

                              Always willing to help if I can.
                              Triumph Tiger 1200 XRT called Tina.
                              MRA Navigation Next and SilverFox B8J bar buttons.
                              Quadlock wireless mount for IPhone 11.
                              Cardo Scala Packtalk Bold.
                              TomTom Rider 500. (In the cupboard now)

                              undefined 1 Reply Last reply 5 Apr 2023, 07:11
                              0
                              • undefined Nick Carthew
                                4 Apr 2023, 18:35

                                @Graham-Broadfield Do you still have a problem with loading a new route?

                                undefined Offline
                                undefined Offline
                                Graham Broadfield
                                wrote on 5 Apr 2023, 07:11 last edited by
                                #22

                                @Nick-Carthew no I’ve deleted the Navigation app and reinstalled the updated app. It now lets me load a saved route but won’t let me stop navigating, close the active route or load a different route. I’ve tried closing the app and restarting my iPhone/iPad but when I restart the Navigation app it’s is still running the same route.

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