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Navigation issue update

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  • GT JWRundefined GT JWR

    will this update solve the Offline Update failure?! Using iPhone
    MRA - Offline Maps Update Failure.png

    Corjan Meijerinkundefined Online
    Corjan Meijerinkundefined Online
    Corjan Meijerink
    administrator
    wrote on last edited by
    #7

    @GT-JWR-0 that’s another app completely 😉 It’s about the Beta and I’ve responded to you other thread.

    GT JWRundefined 1 Reply Last reply
    0
    • Corjan Meijerinkundefined Corjan Meijerink

      @GT-JWR-0 that’s another app completely 😉 It’s about the Beta and I’ve responded to you other thread.

      GT JWRundefined Offline
      GT JWRundefined Offline
      GT JWR
      wrote on last edited by
      #8

      @Corjan-Meijerink thanks.

      Unfortunately, I am unable to access that other forum - MRA is supposed to be working on correcting that.

      Corjan Meijerinkundefined 1 Reply Last reply
      0
      • Corjan Meijerinkundefined Corjan Meijerink

        Hi all!

        We're very sorry for the inconvenience over the weekend and today for the Navigation app being broken 😞 We've worked tirelessly over the past days to get the problem solved as soon as possible.

        For both platforms (iOS & Android) an update of the app will be required.

        On Android the update can be downloaded from the Play store right now 🎉 Apple is still reviewing the update but I cannot imagine it taking much longer now as we already submitted the update yesterday before noon. When the iOS update is also available, I'll inform you with a new post and announcement on the website.

        Best,
        Team MRA

        BRIAN LITTLEundefined Offline
        BRIAN LITTLEundefined Offline
        BRIAN LITTLE
        wrote on last edited by
        #9

        @Corjan-Meijerink
        Any hope of a fix of Navigation within the next few days? I work as a motorcycle instructor and rely heavily on MRA for complex and varied road routes for trainees. Difficult to work effectively without it!
        Thanks.

        Corjan Meijerinkundefined 1 Reply Last reply
        0
        • BRIAN LITTLEundefined BRIAN LITTLE

          @Corjan-Meijerink
          Any hope of a fix of Navigation within the next few days? I work as a motorcycle instructor and rely heavily on MRA for complex and varied road routes for trainees. Difficult to work effectively without it!
          Thanks.

          Corjan Meijerinkundefined Online
          Corjan Meijerinkundefined Online
          Corjan Meijerink
          administrator
          wrote on last edited by
          #10

          @BRIAN-LITTLE iOS update is live! With that the issues are solved. Please download the latest version from the app / play store 🙂

          Peter Hoornundefined 1 Reply Last reply
          0
          • GT JWRundefined GT JWR

            @Corjan-Meijerink thanks.

            Unfortunately, I am unable to access that other forum - MRA is supposed to be working on correcting that.

            Corjan Meijerinkundefined Online
            Corjan Meijerinkundefined Online
            Corjan Meijerink
            administrator
            wrote on last edited by
            #11

            @GT-JWR you'll probably get a similar message from the support department today. I've fixed the issue, please go to this page to confirm: https://www.myrouteapp.com/forum/login

            GT JWRundefined 1 Reply Last reply
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            • Corjan Meijerinkundefined Corjan Meijerink

              @GT-JWR you'll probably get a similar message from the support department today. I've fixed the issue, please go to this page to confirm: https://www.myrouteapp.com/forum/login

              GT JWRundefined Offline
              GT JWRundefined Offline
              GT JWR
              wrote on last edited by
              #12

              @Corjan-Meijerink yessir, got in. Thanks.

              1 Reply Last reply
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              • Corjan Meijerinkundefined Corjan Meijerink

                @BRIAN-LITTLE iOS update is live! With that the issues are solved. Please download the latest version from the app / play store 🙂

                Peter Hoornundefined Offline
                Peter Hoornundefined Offline
                Peter Hoorn
                wrote on last edited by
                #13

                @Corjan-Meijerink Dankjewel Corjan voor alle moeite !

                1 Reply Last reply
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                • Graham Broadfieldundefined Offline
                  Graham Broadfieldundefined Offline
                  Graham Broadfield
                  wrote on last edited by
                  #14

                  I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                  Rob Verhoeffundefined Nick Carthewundefined Corjan Meijerinkundefined 3 Replies Last reply
                  0
                  • Graham Broadfieldundefined Graham Broadfield

                    I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                    Rob Verhoeffundefined Online
                    Rob Verhoeffundefined Online
                    Rob Verhoeff
                    wrote on last edited by
                    #15

                    @Graham-Broadfield said in Navigation issue update:

                    I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                    No problems with that on this side. Top left corner shows me a back-button (iOS 16.4 on iPhone 13).

                    BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                    iOS on iPhone 13 (mounted on Quadlock)
                    Apple CarPlay in VW T-Roc (wired)
                    Routelab on MacBook Air & iMac (Ventura & Monterey)

                    1 Reply Last reply
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                    • Graham Broadfieldundefined Graham Broadfield

                      I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                      Nick Carthewundefined Offline
                      Nick Carthewundefined Offline
                      Nick Carthew
                      RouteXperts Instructor
                      wrote on last edited by
                      #16

                      @Graham-Broadfield said in Navigation issue update:

                      I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                      No problem for me using an iPhone 11 iOS 16.3.1

                      Are you using the Exit button?

                      438031FA-B392-4904-9545-52012D072084.jpeg

                      Always willing to help if I can.
                      Triumph Tiger 1200 XRT called Tina.
                      MRA Navigation Next and SilverFox B8J bar buttons.
                      Quadlock wireless mount for IPhone 11.
                      Cardo Scala Packtalk Bold.
                      TomTom Rider 500. (In the cupboard now)

                      Rob Verhoeffundefined 1 Reply Last reply
                      0
                      • Graham Broadfieldundefined Graham Broadfield

                        I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                        Corjan Meijerinkundefined Online
                        Corjan Meijerinkundefined Online
                        Corjan Meijerink
                        administrator
                        wrote on last edited by
                        #17

                        @Graham-Broadfield yeah, that sometimes is an issue with the app. This definitely wasn’t solved with the update 😉 If nothing helps, try reinstalling 😞

                        1 Reply Last reply
                        0
                        • Nick Carthewundefined Nick Carthew

                          @Graham-Broadfield said in Navigation issue update:

                          I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                          No problem for me using an iPhone 11 iOS 16.3.1

                          Are you using the Exit button?

                          438031FA-B392-4904-9545-52012D072084.jpeg

                          Rob Verhoeffundefined Online
                          Rob Verhoeffundefined Online
                          Rob Verhoeff
                          wrote on last edited by
                          #18

                          @Nick-Carthew said in Navigation issue update:

                          @Graham-Broadfield said in Navigation issue update:

                          I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                          No problem for me using an iPhone 11 iOS 16.3.1

                          Are you using the Exit button?

                          Isn't topic starter refering to exiting a route before navigation?
                          "...it will now let me load a saved route but will not let me cancel the loaded route or load a different route..."

                          Than use the back-button and load a different route.

                          IMG_6511.jpeg

                          BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                          iOS on iPhone 13 (mounted on Quadlock)
                          Apple CarPlay in VW T-Roc (wired)
                          Routelab on MacBook Air & iMac (Ventura & Monterey)

                          Nick Carthewundefined 1 Reply Last reply
                          0
                          • Rob Verhoeffundefined Rob Verhoeff

                            @Nick-Carthew said in Navigation issue update:

                            @Graham-Broadfield said in Navigation issue update:

                            I have just updated the navigation app (iOS platform), it will now let me load a saved route but will not let me cancel the loaded route or load a different route. Tried closing the app & shutting down my iPhone, when you restart the app it is still navigating the same route, same on my iPad.

                            No problem for me using an iPhone 11 iOS 16.3.1

                            Are you using the Exit button?

                            Isn't topic starter refering to exiting a route before navigation?
                            "...it will now let me load a saved route but will not let me cancel the loaded route or load a different route..."

                            Than use the back-button and load a different route.

                            IMG_6511.jpeg

                            Nick Carthewundefined Offline
                            Nick Carthewundefined Offline
                            Nick Carthew
                            RouteXperts Instructor
                            wrote on last edited by
                            #19

                            @Rob-Verhoeff I take the use of the words load a route as putting the app in Navigation mode. Whatever the OP means, I cannot recreate the problem on my iPhone.

                            Always willing to help if I can.
                            Triumph Tiger 1200 XRT called Tina.
                            MRA Navigation Next and SilverFox B8J bar buttons.
                            Quadlock wireless mount for IPhone 11.
                            Cardo Scala Packtalk Bold.
                            TomTom Rider 500. (In the cupboard now)

                            Rob Verhoeffundefined 1 Reply Last reply
                            0
                            • Nick Carthewundefined Nick Carthew

                              @Rob-Verhoeff I take the use of the words load a route as putting the app in Navigation mode. Whatever the OP means, I cannot recreate the problem on my iPhone.

                              Rob Verhoeffundefined Online
                              Rob Verhoeffundefined Online
                              Rob Verhoeff
                              wrote on last edited by
                              #20

                              @Nick-Carthew me neither... 👍

                              BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                              iOS on iPhone 13 (mounted on Quadlock)
                              Apple CarPlay in VW T-Roc (wired)
                              Routelab on MacBook Air & iMac (Ventura & Monterey)

                              1 Reply Last reply
                              0
                              • Nick Carthewundefined Offline
                                Nick Carthewundefined Offline
                                Nick Carthew
                                RouteXperts Instructor
                                wrote on last edited by
                                #21

                                @Graham-Broadfield Do you still have a problem with loading a new route?

                                Always willing to help if I can.
                                Triumph Tiger 1200 XRT called Tina.
                                MRA Navigation Next and SilverFox B8J bar buttons.
                                Quadlock wireless mount for IPhone 11.
                                Cardo Scala Packtalk Bold.
                                TomTom Rider 500. (In the cupboard now)

                                Graham Broadfieldundefined 1 Reply Last reply
                                0
                                • Nick Carthewundefined Nick Carthew

                                  @Graham-Broadfield Do you still have a problem with loading a new route?

                                  Graham Broadfieldundefined Offline
                                  Graham Broadfieldundefined Offline
                                  Graham Broadfield
                                  wrote on last edited by
                                  #22

                                  @Nick-Carthew no I’ve deleted the Navigation app and reinstalled the updated app. It now lets me load a saved route but won’t let me stop navigating, close the active route or load a different route. I’ve tried closing the app and restarting my iPhone/iPad but when I restart the Navigation app it’s is still running the same route.

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