MRA refuses Google adress retrieval price hike
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Thank you everyone for your continued support and confidence in us. As said, all that truly matters is your trust in us. I wholeheartedly agree that being as transparent as possible is essential to this.
What I didn't point out in my original message is that there are open sources alternatives. Just like when we switched our default map from Google to OpenStreetMap due to a radical change in the Maps API's contractual structure (which by the way, pushed many many small companies out of business), this will be overcome too. The development team and management is confident that we will be able to offer a viable replacement feature to the current situation.
@Timo-Martosatiman-MRA Does it, from a cost point of view, make any difference which map we are selecting (standard, google, here, michelin, openstreet) and use?
Don't get me wrong, I do appreciate very much the possibility to switch between maps but if we could drastically cut costs by changing our working habits a bit and use the most expensive maps only to verify then... why not.
It is not difficult, it is easy, it's a hobby
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@Timo-Martosatiman-MRA Does it, from a cost point of view, make any difference which map we are selecting (standard, google, here, michelin, openstreet) and use?
Don't get me wrong, I do appreciate very much the possibility to switch between maps but if we could drastically cut costs by changing our working habits a bit and use the most expensive maps only to verify then... why not.
@Drabslab In all honesty you should be able to use all the maps without worrying about what the impact of such costs would be on us. In general we manage this fairly well, but, we are not at a point yet where some suppliers are willing to engage with us on longer term contracts. Please continue to enjoy all the available features to the full extent for which you purchased them. Still, thank you very much standing with us.
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Attention community,
On request of you, the user, I have delved a bit deeper into the ongoing issue of waypoints not receiving the appropriate adress while using MyRoute-app.
As you all know MyRoute-app is a small company. As a result of this, many of our suppliers see this as an opportunity to request huge sums for previously cheap or even free licences. It is a continuous struggle to get fair deals. In recent negotiations Google requested that we would start paying an unacceptably high price for the feature that automatically puts the adress on a waypoint. In light of transperancy on this issue I am informing you that as a result of this we have decided to simply refuse the contract and explore alternatives. This means that all your waypoints will be named "waypoint" upon placement.
As a small company we are sometimes forced to innovate in areas we thought we had covered. At present, it is disappointing to scrap a feature because of that, but, over time, this makes us stronger and more resilient to change. MyRoute-app will never change its position on the availability of free features for our BASIC users and a fair price for paying members.
We, motorists and motorcyclists, have something special here at MyRoute-app. We listen, we do our best and we are transparent even when it would be easier not to be. We do this because you deserve to hold us accountable for our performance. We are not guided by shareholders or sheer profits, we are guided by your trust.
Kind regards,
Timo
@Timo-Martosatiman-MRA This is such a pity, whilst I understand your position, because it was a very important feature for us on our travels and one of the reasons why we chose for MRA. I truly hope an alternative will be found.
Thank you for your transparency and your efforts to source a solution.
Erica
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@Timo-Martosatiman-MRA This is such a pity, whilst I understand your position, because it was a very important feature for us on our travels and one of the reasons why we chose for MRA. I truly hope an alternative will be found.
Thank you for your transparency and your efforts to source a solution.
Erica
@Erica There are solutions for this. Have you seen my reply to Brian Liechty in this tread above
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ive uploaded a route just saying "waypoint" into my garmin sat nav and it still comes up as waypoint for the address, i also uploaded it to basecamp and asked it to recalculate...still the same, no address just waypoint...such a shame really it was worth a try ...unfortunately for me personaly its no good for my needs and il just have to find an alternative ..like i said such a shame
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ive uploaded a route just saying "waypoint" into my garmin sat nav and it still comes up as waypoint for the address, i also uploaded it to basecamp and asked it to recalculate...still the same, no address just waypoint...such a shame really it was worth a try ...unfortunately for me personaly its no good for my needs and il just have to find an alternative ..like i said such a shame
@david-forbes What are your needs David? Maybe we can work something out. There are ways around this.
Tell me why you need addresses in the route points and I’ll see if I can find you a solution.Always willing to help if I can.
Triumph Tiger 1200 XRT called Tina.
MRA Navigation Next and SilverFox B8J bar buttons.
Quadlock wireless mount for IPhone 11.
Cardo Scala Packtalk Bold.
TomTom Rider 500. (In the cupboard now) -
@david-forbes What are your needs David? Maybe we can work something out. There are ways around this.
Tell me why you need addresses in the route points and I’ll see if I can find you a solution.@Nick-Carthew part of the problem nick is it just says waypoint..so when you upload it to my satnav it again has just different waypoints...i sometimes like to miss out certain ones and go to specific parts of my route...but i now dont know what one to miss out and the one to next go to on the list of waypoints for if they are all labeled the same. Even just traveling along i like to know were i am heading next to. for me il just revert back to using basecamp for now despite it not being very user friendly...like i said such a shame and i totaly get that you wont be held to ransome by google..good luck with the future
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Hi David, sad to see you go but as indicated I understand such a choice. We're having a meeting with the team in a few moments in which this case will also be discussed. Thank you for being with us and I hope to welcome you back sooner than later!
Safe travels!
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Attention community,
On request of you, the user, I have delved a bit deeper into the ongoing issue of waypoints not receiving the appropriate adress while using MyRoute-app.
As you all know MyRoute-app is a small company. As a result of this, many of our suppliers see this as an opportunity to request huge sums for previously cheap or even free licences. It is a continuous struggle to get fair deals. In recent negotiations Google requested that we would start paying an unacceptably high price for the feature that automatically puts the adress on a waypoint. In light of transperancy on this issue I am informing you that as a result of this we have decided to simply refuse the contract and explore alternatives. This means that all your waypoints will be named "waypoint" upon placement.
As a small company we are sometimes forced to innovate in areas we thought we had covered. At present, it is disappointing to scrap a feature because of that, but, over time, this makes us stronger and more resilient to change. MyRoute-app will never change its position on the availability of free features for our BASIC users and a fair price for paying members.
We, motorists and motorcyclists, have something special here at MyRoute-app. We listen, we do our best and we are transparent even when it would be easier not to be. We do this because you deserve to hold us accountable for our performance. We are not guided by shareholders or sheer profits, we are guided by your trust.
Kind regards,
Timo
@Timo-Martosatiman-MRA Got to applaud your philosophy as I only use the way points to ensure my sat nav sends me on the route i want to take.
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I am aware this is an ol dtopic but this seems the most logical place to ask / post this so here it goes:
Is there any chance that the Google routing functionality comes back at some point in the future ?
I applaud you for not agreeing to Google's extreme price increase but I really, really miss this functionality.
I used to use the Google routing functionality to double-check my routes for closed roads due to roadworks etc.
In my experience, nothing works better for this than the Google Maps functionality.Although I have paid a one-time fee for a lifetime Gold membership I would be happy to pay something again to have this functionality back.
So I was just wondering ... is the door completely closed for this or are you guys still talking to Google about this ?
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I am aware this is an ol dtopic but this seems the most logical place to ask / post this so here it goes:
Is there any chance that the Google routing functionality comes back at some point in the future ?
I applaud you for not agreeing to Google's extreme price increase but I really, really miss this functionality.
I used to use the Google routing functionality to double-check my routes for closed roads due to roadworks etc.
In my experience, nothing works better for this than the Google Maps functionality.Although I have paid a one-time fee for a lifetime Gold membership I would be happy to pay something again to have this functionality back.
So I was just wondering ... is the door completely closed for this or are you guys still talking to Google about this ?
@Arvid-0 You have access to the Google overlay map, does that not help?
