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Connector update

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  • Leonm Offline
    Leonm Offline
    Leonm
    wrote on last edited by
    #1

    When I use export I get a message for connector update, but when i open the downloaded update there is a message that there is already an other version of this product installed. How do i remove the old version of connector? Can't find it in the apps.

    tony kranghand 2 Replies Last reply
    0
    • Leonm Leonm

      When I use export I get a message for connector update, but when i open the downloaded update there is a message that there is already an other version of this product installed. How do i remove the old version of connector? Can't find it in the apps.

      tony kranghand Offline
      tony kranghand Offline
      tony kranghand
      wrote on last edited by
      #2

      @leon-o Hey a have the same problem today for the first time and I don't know how to solved that.

      1 Reply Last reply
      0
      • daan van de par Offline
        daan van de par Offline
        daan van de par
        wrote on last edited by
        #3

        the same problem here dont now how to go go on

        1 Reply Last reply
        0
        • Hans van de Ven MR.MRA Offline
          Hans van de Ven MR.MRA Offline
          Hans van de Ven MR.MRA
          Valued contributor
          wrote on last edited by
          #4

          Hi all, remove the connector and reinstall the new connector

          Garmin Zumo XT3/XT2/XT/BMW Connected Ride Navigator/Tourstart/ MyRouteapp (The App)/...
          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

          Nick Vandemoortele 1 Reply Last reply
          0
          • Jim McClintock Offline
            Jim McClintock Offline
            Jim McClintock
            wrote on last edited by
            #5

            How do you remove the connector? That's the question.

            gary k 1 Reply Last reply
            1
            • Jim McClintock Jim McClintock

              How do you remove the connector? That's the question.

              gary k Offline
              gary k Offline
              gary k
              wrote on last edited by
              #6

              @Jim-McClintock i am having the same problem, can not find out how to remove

              1 Reply Last reply
              0
              • Hans van de Ven MR.MRA Hans van de Ven MR.MRA

                Hi all, remove the connector and reinstall the new connector

                Nick Vandemoortele Offline
                Nick Vandemoortele Offline
                Nick Vandemoortele
                wrote on last edited by
                #7

                @Hans-van-de-Ven-MRA-Master how to remove the connector?

                gary k 1 Reply Last reply
                0
                • Nick Vandemoortele Nick Vandemoortele

                  @Hans-van-de-Ven-MRA-Master how to remove the connector?

                  gary k Offline
                  gary k Offline
                  gary k
                  wrote on last edited by
                  #8

                  @Nick-Vandemoortele thanks Nick for the reply, yes that is what I'm having problems with, is how to remove connector so I can do the updates.

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                  • Hans van de Ven MR.MRA Offline
                    Hans van de Ven MR.MRA Offline
                    Hans van de Ven MR.MRA
                    Valued contributor
                    wrote on last edited by
                    #9

                    Hi all,

                    Via the control panel in windows

                    Garmin Zumo XT3/XT2/XT/BMW Connected Ride Navigator/Tourstart/ MyRouteapp (The App)/...
                    Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                    1 Reply Last reply
                    0
                    • Nick Carthew Offline
                      Nick Carthew Offline
                      Nick Carthew
                      RouteXpert
                      wrote on last edited by
                      #10

                      If you are unable to update the connector, perform the following steps:

                      1. Search Windows for Control Panel
                      2. Click on "uninstall a program"
                      3. Find the connector of MyRoute-app
                      4. Right click with your mouse on the MyRoute-app application
                      5. Click on "delete"
                      6. Once the file has been deleted, you can install the new connector from ww.myrouteapp.com or run the file just downloaded.
                        If the above steps do not work, please contact the MyRoute-app support.

                      Always willing to help if I can.
                      Triumph Tiger 1200 XRT called Tina.
                      MRA Navigation Next and SilverFox BJ8

                      Helmut Saurer 1 Reply Last reply
                      1
                      • Leonm Leonm

                        When I use export I get a message for connector update, but when i open the downloaded update there is a message that there is already an other version of this product installed. How do i remove the old version of connector? Can't find it in the apps.

                        tony kranghand Offline
                        tony kranghand Offline
                        tony kranghand
                        wrote on last edited by
                        #11
                        This post is deleted!
                        1 Reply Last reply
                        0
                        • Nick Carthew Nick Carthew

                          If you are unable to update the connector, perform the following steps:

                          1. Search Windows for Control Panel
                          2. Click on "uninstall a program"
                          3. Find the connector of MyRoute-app
                          4. Right click with your mouse on the MyRoute-app application
                          5. Click on "delete"
                          6. Once the file has been deleted, you can install the new connector from ww.myrouteapp.com or run the file just downloaded.
                            If the above steps do not work, please contact the MyRoute-app support.
                          Helmut Saurer Offline
                          Helmut Saurer Offline
                          Helmut Saurer
                          wrote on last edited by Helmut Saurer
                          #12

                          @Nick-Carthew Danke Nick. So funktioniert es.

                          1 Reply Last reply
                          1
                          • Jack van Tilburg Offline
                            Jack van Tilburg Offline
                            Jack van Tilburg
                            wrote on last edited by
                            #13

                            @jan-thijssen
                            Dag Jan, ik denk dat je gebruikt maakt van de MRA planner app.
                            Die is bedoeld om routes te plannen/maken. Niet om te navigeren en daarom krijg je geen aanwijzingen.

                            1 Reply Last reply
                            0
                            • sudolea Offline
                              sudolea Offline
                              sudolea
                              wrote on last edited by
                              #14

                              @jan-thijssen Jan, als ik jou vraag goed begreep, vrees ik dat bovenstaand antwoord jou op het verkeerde been zou kunnen zetten. Want de navigatie-stembegeleiding moeten in jouw GPS worden aangezet, daar komt MRA niet in tussen, dit is een instelling in jouw GPS zélf. Dat vereist, uiteraard, een (meestal bluetooth) connectie tussen jouw GPS en jouw helmsysteem.

                              Jack van Tilburg 1 Reply Last reply
                              1
                              • sudolea sudolea

                                @jan-thijssen Jan, als ik jou vraag goed begreep, vrees ik dat bovenstaand antwoord jou op het verkeerde been zou kunnen zetten. Want de navigatie-stembegeleiding moeten in jouw GPS worden aangezet, daar komt MRA niet in tussen, dit is een instelling in jouw GPS zélf. Dat vereist, uiteraard, een (meestal bluetooth) connectie tussen jouw GPS en jouw helmsysteem.

                                Jack van Tilburg Offline
                                Jack van Tilburg Offline
                                Jack van Tilburg
                                wrote on last edited by
                                #15

                                @sudolea said in Connector update:

                                vrees ik dat bovenstaand antwoord jou op het verkeerde been zou kunnen zetten.

                                Oeioei. En zo is het. Mijn antwoord slaat nergens op 😞

                                1 Reply Last reply
                                0
                                • Jack van Tilburg Offline
                                  Jack van Tilburg Offline
                                  Jack van Tilburg
                                  wrote on last edited by Jack van Tilburg
                                  #16
                                  This post is deleted!
                                  1 Reply Last reply
                                  0
                                  • Jack van Tilburg Offline
                                    Jack van Tilburg Offline
                                    Jack van Tilburg
                                    wrote on last edited by
                                    #17

                                    @jan-thijssen
                                    Met een Gold abonnement krijg je meer functies voor het plannen van jouw routes.
                                    Het heeft geen invloed op de gesproken aanwijzingen van jouw Garmin XT.

                                    1 Reply Last reply
                                    0
                                    • Hans van de Ven MR.MRA Offline
                                      Hans van de Ven MR.MRA Offline
                                      Hans van de Ven MR.MRA
                                      Valued contributor
                                      wrote on last edited by
                                      #18

                                      @jan-thijssen

                                      Jan als je de route start op het startpunt krijg je dan wel aanwijzingen?

                                      Garmin Zumo XT3/XT2/XT/BMW Connected Ride Navigator/Tourstart/ MyRouteapp (The App)/...
                                      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                                      1 Reply Last reply
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