Statement on map spinning

[Corjan Meijerink]

Hi everyone!

Software development is a lot of fun.
Every single day we at MyRoute-app dedicated all our time to create the best possible platform. For some aspects we are dependent on suppliers. One of these is HERE as they supply the core navigation functionality of the navigation engine.

Map spinning originates from as issue in their software, which they resolved.

However. Every single update as of that version contain critical issues.
On april 9th I email them about these issues. They promised a fix in their latest version. On May 21st I emailed them (two days after their release) that it still did not work correctly.

I am sorry to disappoint those who have a spinning map but I literally cannot at this point fix it. I am in touch with HERE, filed a complaint and doing everything I can to get this resolved as quickly as possible.

No, this is in no way me being overly critical about HERE.
No, I won't accept any "HERE is ***" comments.
It's just a nasty issue that needs to be resolved. I only want to let you know that we at MyRoute-app share your frustration about the issue.

Cheers,
Corjan

[Marinus van Deudekom]

Thnkx for your statement Corjan. I completely understand what you're saying. With you I'm a bit disappointed in Here. MRA is a big customer for them at Here and I would hope that they put even more priority in fixing the sdk.
I hope for the best and thnkx again for keeping us up speed

[nomko]

Goed bezig

Je gaat van mij zeker niet horen dat HERE (*****) is. Want dan kan ik de andere kaarten en apps ook allerlei bijnamen gaan geven.

Het is wachten hoe HERE met de opmerkingen omgaat en hoe snel en op welke manier zij het kunnen fixen zodat wij weer kunnen blijven genieten van MRA.

[LennyO]

Hello, Corjan!
Glad to read your post as I have experienced it on my trip....
Not really spinning, but changing orientation from lanscape to portrait, if you know what I mean... all by itself, with no input from me. Does that fall into this category?
Hope they move their butts!

[Hubert Thoring]

Thank you @corjan-meijerink That you care so much about it, problems are not that, life is far too beautiful than that such a thing would be a problem, real problems look different.

Good that you part it here, we are with you, it will succeed, just a little patience for everyone.

As long as it might help with a good beer this music

VG

[Bart De Medts]

Thanks for this open communication. It’s typical of MRA...

[Con Hennekens]

I must say that on our 4 days trip last week of course I have experienced the issue too. I understand that it is not funny, but I must say I am less bothered by it than some people here. I guess I have a habit of checking where I need to go already before I am fully stopped Nevertheless I understand that it can be annoying, and HERE should make it higher priority. Thanks for your statement.

[Hubert Thoring]

@Con-Hennekens said:

I must say that on our 4 days trip last week of course I have experienced the issue too. I understand that it is not funny, but I must say I am less bothered by it than some people here. I guess I have a habit of checking where I need to go already before I am fully stopped Nevertheless I understand that it can be annoying, and HERE should make it higher priority. Thanks for your statement.

I see it that way too, usually pay attention to how I drive into the break and how it actually goes on... Turning on the head helps

[Corjan Meijerink]

Minor update from HERE

Hi Corjan,

I understand your frustration and want to assure you that we are treating this with the highest priority. While there are some architectural challenges to address, we expect to reach a clear conclusion within the next 1–2 days and complete the remaining implementation work in the following sprint, targeting a delivery by mid-July.

For transparency, this regression is a side effect of a broader rework we had to undertake. I apologize for the inconvenience this has caused and acknowledge that our communication in this case wasn’t too optimal.

Best regards,
<redacted>

First thing I did back from vacation was have a meeting with them.
A senior just confirmed to me by mail.

Lets hope I can use their update next month

[Marinus van Deudekom]

Lets hope for the best

[Hubert Thoring]

@corjan-meijerink

I hope HERE delivers a good solution by mid-July. I wish you every success with the further implementation in MyRouteApp.

Thank you for the best app !!!!️

———-

Ich hoffe HERE liefert bis Mitte Juli eine Gute Lösung. Zur weiteren Implementierung in MyRouteApp wünsche ich Euch viel Erfolg.

Danke für die aller beste App ️

[Adventurer18743]

Hi MRA-Team,

I recently updated my navigation solution to a Caretta from Carpe Iter, MRA App & MRA Gold.
Unfortunately, already in my first test ride, I also ran into this error. In rural areas it might just be annoying, but in big cities, with complex intersections including multiple exits where a wrong turn can easily cost 15min detour, this could be a dealbreaker for me.
MRA is the preinstalled and well integrated navigation App at Carpe Iter and I am a bit surprised, that such an obvious error still seems to be unfixed after half a year.
Is there a bugfix on the way?
Or maybe a workaround where the App relies (more) on the compass of the device instead of the GPS position, if you are not moving?

Sorry for the harsh post, but after spending a premium price for a Caretta + a Gold membership, expectations were pretty high.

Greetings
Helge

[Con Hennekens]

The bug is fixed in the beta for version 6 which has just been released.
If you are not a beta, you will have to be a little more patient, ETA not known but probably soon.

[hawebo]

I’m a beta user and my current version is 5.2.2-489.
I was travelling with this version in Bulgaria and Turkey until 6 September 2026. Unfortunately, the rotation issue when stopping was still present. That’s my experience.
Regards, hawebo

[Con Hennekens]

@hawebo, of course, since you don't have version 6 yet
We know Google is taking a lot of time for releasing updates lately...

[M. Schrijver]

It should be fixed from the beta of version 6. Which is just released but maybe not on your phone yet.