Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. The MyRoute-app
  3. [App] Problems, Bugs and other Issues
  4. Navigation stopped working during Tour

Navigation stopped working during Tour

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
89 Posts 24 Posters 18.3k Views 9 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • guenniguenzelsen guenniguenzelsen

    Is there any reaction from thr MRA team available? Is this bug at least known/recognized?

    Actually I can not use the APP, as it stops working after every disconnect from my Android Auto Screen.
    And it stops working on the Smartphone, not only the Android Auto Screen.

    Only way to bring it back to live is a full re-start of the phone.
    But after every break, photo-stop, railway crossing.....it's simply not usable.

    I purchased the APP for a 3 digit amount of Euros this season, but cannot use it, nor receive any help.

    Maybe this community is simply not the correct platform to adress my issue?

    I'm ready to provide any Informationen, log, whatsoever to fix the bug.

    Léon Hassing Offline
    Léon Hassing Offline
    Léon Hassing
    wrote on last edited by
    #18

    @guenniguenzelsen

    Quite often I had the same experience when using MRA NN on my AA device. Because of this I always have a second nav-app installed: TomTom Go or OSMAND. Lately I always stop the navigation when I have a break/stop. You do get a small window which asks if you want to cancel or proceed with the navigation. I leave that window open and before driving off I select the proceed option. Until now I didn't have the issue anymore. But I must say that I haven't done an extensive test yet.

    1 Reply Last reply
    1
    • guenniguenzelsen Offline
      guenniguenzelsen Offline
      guenniguenzelsen
      wrote on last edited by guenniguenzelsen
      #19

      Hi Léon
      Thanks for your workaround. Actually, I try to do it that way.
      But honestly, sometimes I just forget (last weekend when I had to wait at a railway-crossing for example).

      I'm looking for any response from the team now, if this issue is known and worked on, or if I can contribute anything.

      The season is starting full steam ahead and I want to use MRA. For this reason I've purchased the full lifetime for Navigation and Routeplanning.

      1 Reply Last reply
      0
      • Léon Hassing Offline
        Léon Hassing Offline
        Léon Hassing
        wrote on last edited by
        #20

        Yeah, that's why I hope that the new app version will arrive soon, since it should also have a lot of CP/AA improvements. Last news I have is that it should be available at the end of this month.

        1 Reply Last reply
        1
        • Raul Arteaga Offline
          Raul Arteaga Offline
          Raul Arteaga
          wrote on last edited by
          #21

          I am having the same experience. / Estoy teniendo el mismo problema.

          1 Reply Last reply
          1
          • rofowe Offline
            rofowe Offline
            rofowe
            wrote on last edited by
            #22

            same problem here...

            1 Reply Last reply
            1
            • Chalkster 0 Offline
              Chalkster 0 Offline
              Chalkster 0
              wrote on last edited by
              #23

              I too have the same issue. It seems release 5.1 of NN will resolve all the known troubles like this and more.
              I too paid a lot for lifetime licences and have to use a backup GPS app for when it goes wrong.
              Such a shame it doesn't deliver to our expectations.

              Rob Verhoeff 1 Reply Last reply
              0
              • Chalkster 0 Chalkster 0

                I too have the same issue. It seems release 5.1 of NN will resolve all the known troubles like this and more.
                I too paid a lot for lifetime licences and have to use a backup GPS app for when it goes wrong.
                Such a shame it doesn't deliver to our expectations.

                Rob Verhoeff Online
                Rob Verhoeff Online
                Rob Verhoeff
                Alpha tester
                wrote on last edited by Rob Verhoeff
                #24

                @Chalkster-0 last week busy in Switzerland. Behaves like a beauty online and offline with the current 5.1 beta version. Also on CarPlay no major issues. Be patient a little longer… 😉

                🏍️ BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
                📱 iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
                🚙 Apple CarPlay in VW T-Roc
                💻 Routelab on MacBook Air & iMac (Tahoe & Ventura)

                1 Reply Last reply
                0
                • Thomas Neumeyer Offline
                  Thomas Neumeyer Offline
                  Thomas Neumeyer
                  wrote on last edited by
                  #25

                  I experienced the same problem during my tour. Navigation stopped every day so far at least two times per day. Very annoying as a closing of the app didn't helped always. Screen stays blue and nothing happening. After two or three times restart it works. The thing happened in online and offline modes and with all views north up and others. Hope the new version will fix it. I am still on the last one. It's not nice to use Google maps instead of MyRoute. Thomas

                  1 Reply Last reply
                  0
                  • Travellexxie Online
                    Travellexxie Online
                    Travellexxie
                    Valued contributor
                    wrote on last edited by
                    #26

                    Every day after 2 hours working my app crashes. I contacted Corjan, but we were unable to see, what is going wrong. Deleted and reinstalled the app, just to have a fresh install.

                    Met andere apps maak je een route, met MRA componeer je een route!

                    Ducati Monster 1200 met Garmin Zümo XT
                    Fiat 124 Spider/Camper Dethleffs met Navigation-App op Samsung Tab Active4 Pro
                    MRA Lifetime Gold

                    Peter Zehentreiter 1 Reply Last reply
                    0
                    • Travellexxie Travellexxie

                      Every day after 2 hours working my app crashes. I contacted Corjan, but we were unable to see, what is going wrong. Deleted and reinstalled the app, just to have a fresh install.

                      Peter Zehentreiter Offline
                      Peter Zehentreiter Offline
                      Peter Zehentreiter
                      wrote on last edited by
                      #27

                      @Travellexxie said:

                      Deleted and reinstalled the app, just to have a fresh install.

                      Has the error then stopped occurring?

                      BMW R 1250 GS
                      MRA Navigation & SilverFox C1 Controller
                      DMD-NOR7E 7"
                      SPC Universal mount
                      Motorola Edge 40 "offline"
                      Sena SLR 3
                      Sena 50 R

                      Travellexxie 1 Reply Last reply
                      0
                      • Thomas Neumeyer Offline
                        Thomas Neumeyer Offline
                        Thomas Neumeyer
                        wrote on last edited by
                        #28

                        Following

                        1 Reply Last reply
                        0
                        • TuonoPants Offline
                          TuonoPants Offline
                          TuonoPants
                          wrote on last edited by
                          #29

                          I saw this issue three times last weekend, I thought it was just my set up but it seems I'm not alone.
                          It's a real PITA to keep stopping and restarting everything so really looking forward to a fix for this.
                          Thanks @léon-hassing for the work-around, I'll give it a try.

                          1 Reply Last reply
                          0
                          • Peter Zehentreiter Peter Zehentreiter

                            @Travellexxie said:

                            Deleted and reinstalled the app, just to have a fresh install.

                            Has the error then stopped occurring?

                            Travellexxie Online
                            Travellexxie Online
                            Travellexxie
                            Valued contributor
                            wrote on last edited by
                            #30

                            @Peter-Zehentreiter don't know yet. I have no daytrip for the app in the near future.

                            Met andere apps maak je een route, met MRA componeer je een route!

                            Ducati Monster 1200 met Garmin Zümo XT
                            Fiat 124 Spider/Camper Dethleffs met Navigation-App op Samsung Tab Active4 Pro
                            MRA Lifetime Gold

                            1 Reply Last reply
                            0
                            • Thomas Neumeyer Offline
                              Thomas Neumeyer Offline
                              Thomas Neumeyer
                              wrote on last edited by
                              #31

                              Half of the tour done. App stopped more then 10 times. That's really annoying. I will delete it and install new. Hope it will fix the issue.

                              Peter Zehentreiter 1 Reply Last reply
                              0
                              • guenniguenzelsen Offline
                                guenniguenzelsen Offline
                                guenniguenzelsen
                                wrote on last edited by
                                #32

                                Which App-Version and which OS?

                                1 Reply Last reply
                                0
                                • Thomas Neumeyer Thomas Neumeyer

                                  Half of the tour done. App stopped more then 10 times. That's really annoying. I will delete it and install new. Hope it will fix the issue.

                                  Peter Zehentreiter Offline
                                  Peter Zehentreiter Offline
                                  Peter Zehentreiter
                                  wrote on last edited by
                                  #33

                                  @Thomas-Neumeyer It would also be interesting to know whether you’re running the app natively or via CP or AA.

                                  Thanks in advance for the info

                                  BMW R 1250 GS
                                  MRA Navigation & SilverFox C1 Controller
                                  DMD-NOR7E 7"
                                  SPC Universal mount
                                  Motorola Edge 40 "offline"
                                  Sena SLR 3
                                  Sena 50 R

                                  1 Reply Last reply
                                  0
                                  • Thomas Neumeyer Offline
                                    Thomas Neumeyer Offline
                                    Thomas Neumeyer
                                    wrote on last edited by
                                    #34

                                    Native with Android 16. Ulefone Rugking Pro

                                    1 Reply Last reply
                                    0
                                    • Thomas Neumeyer Offline
                                      Thomas Neumeyer Offline
                                      Thomas Neumeyer
                                      wrote on last edited by
                                      #35

                                      I installed it now new. Let's see

                                      Peter Zehentreiter 1 Reply Last reply
                                      0
                                      • Thomas Neumeyer Thomas Neumeyer

                                        I installed it now new. Let's see

                                        Peter Zehentreiter Offline
                                        Peter Zehentreiter Offline
                                        Peter Zehentreiter
                                        wrote on last edited by
                                        #36

                                        @Thomas-Neumeyer So still the old Version 5.0.4
                                        Please confirm

                                        BMW R 1250 GS
                                        MRA Navigation & SilverFox C1 Controller
                                        DMD-NOR7E 7"
                                        SPC Universal mount
                                        Motorola Edge 40 "offline"
                                        Sena SLR 3
                                        Sena 50 R

                                        1 Reply Last reply
                                        0
                                        • Thomas Neumeyer Offline
                                          Thomas Neumeyer Offline
                                          Thomas Neumeyer
                                          wrote on last edited by
                                          #37

                                          Yes because new version is not available

                                          Peter Zehentreiter 1 Reply Last reply
                                          0

                                          Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                                          Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                                          With your input, this post could be even better 💗

                                          Register Login
                                          Reply
                                          • Reply as topic
                                          Log in to reply
                                          • Oldest to Newest
                                          • Newest to Oldest
                                          • Most Votes


                                          • 1
                                          • 2
                                          • 3
                                          • 4
                                          • 5
                                          ACTIVE USERS
                                          Travellexxie
                                          Travellexxie
                                          Marinus van Deudekom
                                          Marinus van Deudekom
                                          Rob Verhoeff
                                          Rob Verhoeff
                                          white.mouse
                                          white.mouse
                                          superg
                                          superg
                                          Corjan Meijerink
                                          Corjan Meijerink
                                          Con Hennekens
                                          Con Hennekens
                                          Peter Zehentreiter
                                          Peter Zehentreiter
                                          Nick Carthew
                                          Nick Carthew
                                          Bouke Ent
                                          Bouke Ent
                                          Jörgen
                                          Jörgen
                                          b0hd1
                                          b0hd1
                                          Herman Veldhuizen
                                          Herman Veldhuizen
                                          Aiello antonino
                                          Aiello antonino
                                          Thomas Neumeyer
                                          Thomas Neumeyer
                                          TuonoPants
                                          TuonoPants
                                          Léon Hassing
                                          Léon Hassing
                                          Qualo
                                          Qualo
                                          guenniguenzelsen
                                          guenniguenzelsen
                                          Raul Arteaga
                                          Raul Arteaga
                                          Chalkster 0
                                          Chalkster 0
                                          rofowe
                                          rofowe
                                          OGRIII
                                          OGRIII
                                          Scottish Biker Abroad
                                          Scottish Biker Abroad
                                          POPULAR TOPICS
                                          • Er gaat hier iets mis melding
                                            Travellexxie
                                            Travellexxie
                                            0
                                            16
                                            335

                                          • Giving folders its own color
                                            Travellexxie
                                            Travellexxie
                                            0
                                            11
                                            243

                                          • Vormingspunt, viapunt en Eindpunt op Carplay
                                            Huibertus
                                            Huibertus
                                            0
                                            5
                                            57

                                          • Update 5.2.1 - Android availability
                                            Adrian Avram
                                            Adrian Avram
                                            2
                                            9
                                            285

                                          • Route app reageert niet
                                            white.mouse
                                            white.mouse
                                            0
                                            5
                                            66

                                          • Oranje wegdelen op de route?
                                            Marinus van Deudekom
                                            Marinus van Deudekom
                                            0
                                            4
                                            62

                                          • Paar onduidelijkheden.
                                            Travellexxie
                                            Travellexxie
                                            1
                                            16
                                            183

                                          • Blauwe routelijn lijft in Carplay wit
                                            Corjan Meijerink
                                            Corjan Meijerink
                                            0
                                            4
                                            79

                                          MY GROUPS
                                          • Login

                                          • Login or register to search.
                                          • First post
                                            Last post
                                          0
                                          • Categories
                                          • Recent
                                          • Popular
                                          • Support
                                          • MyRoute-app