Unable to calculate route

[Nick Carthew]

@Aiello-antonino said in Unable to calculate route:

I did some tests, I put it in airplane mode to recreate yesterday's situation

So in these conditions, if I were to find myself somewhere (I'm planning a trip to Turkey and I don't know if I'll always have an internet connection) where there's no connection, I wouldn't be able to navigate with the app...

You need 3 things to navigate offline.
All of the offline maps that you will use.
All of the routes should be synced
Offline navigation selected in the functional section of Navigation settings.

With all these in place you can navigate entirely offline without any data connection.

[Peter Zehentreiter]

@Aiello-antonino I tried to recreate your problems, but was unable to get the error you mentioned.

Please try the following settings; they work perfectly for me.

Im currently in Germany and the Route I opened is in Italy, without any problems.

You can see from the screenshot that this mobile phone is completely offline, without a SIM card and without Wi-Fi.

[Aiello antonino]

@Nick-Carthew As you can see from the photos I did everything you write, I forgot to upload the photo where you can see that I have all the maps offline, but here it is...!

[Aiello antonino]

@Peter-Zehentreiter I just checked your settings and they are the same as mine in the various tests, but it doesn't work for me…

[Aiello antonino]

@Peter-Zehentreiter can you please try this route?
https://www.myrouteapp.com/it/social/route/12491866?mode=share

[M. Schrijver]

Try to use Car modus instead of Motorcycle modus. See what's happens

[Aiello antonino]

I don't understand...now it's working perfectly as I thought it should be...

[Aiello antonino]

@M.-Schrijver I didn't change anything and now it works...I don't know what to think...

[Aiello antonino]

It's behaving very strangely. Although all the library's openings and paths are synced, it seems some aren't. The one I was trying earlier, which I linked to, started working, and I don't understand why. Now I'm trying to load others, but some work, and others don't... I just don't understand. I'll leave you with one that can't calculate the path at the moment. Could it be that I'm doing something wrong?
https://www.myrouteapp.com/it/social/route/558376?

[Peter Zehentreiter]

@Aiello-antonino Both routes you set up for us to test, work for me.

However, for the route “Villach/panoramica delle vette,” there is a note that routes with off-road points only work online.

I briefly checked your waypoints, and some of them are not correct on the line.

When setting your waypoints, you should also make sure not to place them in the middle of an intersection or roundabout, but rather after them.

[Aiello antonino]

Quando c’è stata la nota, dopo il percorso è partito anche se eri offline?

[Con Hennekens]

@Aiello-antonino said in Unable to calculate route:

So if you are in a place where there is no connection, even if there are offline maps, do you risk not being able to follow an itinerary because there is no connection?

This is very explicitly NOT the case.
I will not repeat all that has been said by others, but solely what I said myself earlier:

It is not phone signal that is the problem here. You are probably too far away from any road for the app to decide where to start. Once you are at your bike or car, it will most likely just work. I get this also sometimes when in my backyard testing things.

I regularly are confronted with this issue, when testing things from the couch or in my backyard with a too large distance from any road. Lack of GPS signal could probably also cause this, or being on an uncharted road. In reality, where you start a route from within your car or near your bike that is actually ON a road, this will not happen.

[Con Hennekens]

@Aiello-antonino, another thing to check is if you really have ALL segments of the needed maps offline. Sometimes it happens when a map update is interrupted, that some segments are skipped. So check your maps, and see if ALL needed segments have a checkmark.