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  3. [App] Problems, Bugs and other Issues
  4. V5.0.0 : map remain on screen, hiding menu

V5.0.0 : map remain on screen, hiding menu

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • white.mouseundefined Offline
    white.mouseundefined Offline
    white.mouse
    Valued contributor
    wrote on last edited by
    #11

    My Android version is 12 and my phone is a Samsung S10e!

    met een R1250RT met TFT en BMW Connected Ride App; de Garmin Zumo XT en My Route App in combinatie met de Carpuride W702 (voor Android op de Motor!)

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    • Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      Developer
      wrote on last edited by
      #12

      We are indeed working on it 🙂

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      • Brian McGundefined Brian McG

        @lluis-Castells I tried to recreate the issue on my blackview by7100 & could not get it to happen

        as a matter of curiosity if you go into the android settings & turn off the "navigation" buttons, so remove the back/home button panel & enable gestures, what happens?

        lluis Castellsundefined Offline
        lluis Castellsundefined Offline
        lluis Castells
        wrote on last edited by
        #13

        Thanks for the suggestion. It does exactly the same thing.

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        • Forestundefined Offline
          Forestundefined Offline
          Forest
          wrote last edited by
          #14

          Menu button (top right of the screen) is not the only choice to get this effect.
          In the list at the bottom there are 7 possible choices but only one freezes the screen.
          See new video : https://youtube.com/shorts/JIXdgY1VJ-Y?feature=share
          If it can help.

          BMW R1200RT LC (K52) 2015
          LG-H930 (V30)
          Android 9

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          • Corjan Meijerinkundefined Offline
            Corjan Meijerinkundefined Offline
            Corjan Meijerink
            Developer
            wrote last edited by
            #15

            I am pretty sure this is has been resolved!
            Update 5.0.1 will provide the solution.

            We will test it now internally and roll out a beta as soon as possible.
            Also trying to resolve the "disappearing keyboard" issue

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            • Corjan Meijerinkundefined Offline
              Corjan Meijerinkundefined Offline
              Corjan Meijerink
              Developer
              wrote last edited by
              #16

              Fixed in 5.0.1
              Expecting release early next week.
              In beta tomorrow probably.

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              • Forestundefined Offline
                Forestundefined Offline
                Forest
                wrote last edited by
                #17

                5.0.1 downloaded.
                Seem (I am careful) to solve the issue.
                I can finally access to the navigation.
                Many thanks to everyone involved in the fix.

                BMW R1200RT LC (K52) 2015
                LG-H930 (V30)
                Android 9

                Corjan Meijerinkundefined 1 Reply Last reply
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                • Forestundefined Forest

                  5.0.1 downloaded.
                  Seem (I am careful) to solve the issue.
                  I can finally access to the navigation.
                  Many thanks to everyone involved in the fix.

                  Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  Developer
                  wrote last edited by
                  #18

                  @Forest great!

                  Otherwise on the home screen tap the map layer icon > scroll all the way down > open the advanced settings.

                  You can then change the map configuration to help you in solving any issues. This setting is only available on older Androids.

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                  • lluis Castellsundefined Offline
                    lluis Castellsundefined Offline
                    lluis Castells
                    wrote last edited by
                    #19

                    Problem solved on my BV9600 Pro with update 5.0.1. Thanks

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                    • Bouke Entundefined Offline
                      Bouke Entundefined Offline
                      Bouke Ent
                      wrote last edited by Bouke Ent
                      #20

                      501 433 gives on samsung active 2 and samsung S8 no solution. I think both android 9. on my main navigation phone ulefone x10 with android 11 it works ok. did use setting in map layers and virtual display and it seems to fix it for active 2

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