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  4. V5.0.0 : map remain on screen, hiding menu

V5.0.0 : map remain on screen, hiding menu

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • lluis Castellsundefined Offline
    lluis Castellsundefined Offline
    lluis Castells
    wrote on last edited by
    #7

    On my Blackview BV9600 Pro, which worked perfectly with the previous version, I'm experiencing the same issue as Forest. When I press my profile icon, the map always stays on top, obscuring the menus.

    Brian McGundefined 1 Reply Last reply
    0
    • Forestundefined Offline
      Forestundefined Offline
      Forest
      wrote on last edited by
      #8

      @white.house Same as you.
      Pressing the "back" button bring me back to the menu I came from (map of current location, menu, choice of layout ... ).
      When I press the 'menu' button (top right) the screen shows a map (that's wrong) but the list of options are valid under the map and sometime I can select an option (e.g location), option hiden by the map ! and go back with the 'back' button.

      BMW R1200RT LC (K52) 2015
      LG-H930 (V30)
      Android 9

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      • lluis Castellsundefined lluis Castells

        On my Blackview BV9600 Pro, which worked perfectly with the previous version, I'm experiencing the same issue as Forest. When I press my profile icon, the map always stays on top, obscuring the menus.

        Brian McGundefined Offline
        Brian McGundefined Offline
        Brian McG
        wrote on last edited by
        #9

        @lluis-Castells I tried to recreate the issue on my blackview by7100 & could not get it to happen

        as a matter of curiosity if you go into the android settings & turn off the "navigation" buttons, so remove the back/home button panel & enable gestures, what happens?

        BlackView BV7100, Android 12
        Normaly navigate Routes in Offline mode with Offline Maps

        lluis Castellsundefined 1 Reply Last reply
        0
        • Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote on last edited by
          #10

          I took out an older phone with Android 10, and it seems to have a similar problem. One of the other Alpha testers experienced it also after pulling out an old phone with Android 9. So it seems to depend on older Android versions. I think action has already been taken by devs.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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          • white.mouseundefined Offline
            white.mouseundefined Offline
            white.mouse
            Valued contributor
            wrote on last edited by
            #11

            My Android version is 12 and my phone is a Samsung S10e!

            met een R1250RT met TFT en BMW Connected Ride App; de Garmin Zumo XT en My Route App in combinatie met de Carpuride W702 (voor Android op de Motor!)

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            • Corjan Meijerinkundefined Offline
              Corjan Meijerinkundefined Offline
              Corjan Meijerink
              Developer
              wrote on last edited by
              #12

              We are indeed working on it 🙂

              1 Reply Last reply
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              • Brian McGundefined Brian McG

                @lluis-Castells I tried to recreate the issue on my blackview by7100 & could not get it to happen

                as a matter of curiosity if you go into the android settings & turn off the "navigation" buttons, so remove the back/home button panel & enable gestures, what happens?

                lluis Castellsundefined Offline
                lluis Castellsundefined Offline
                lluis Castells
                wrote on last edited by
                #13

                Thanks for the suggestion. It does exactly the same thing.

                1 Reply Last reply
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                • Forestundefined Offline
                  Forestundefined Offline
                  Forest
                  wrote last edited by
                  #14

                  Menu button (top right of the screen) is not the only choice to get this effect.
                  In the list at the bottom there are 7 possible choices but only one freezes the screen.
                  See new video : https://youtube.com/shorts/JIXdgY1VJ-Y?feature=share
                  If it can help.

                  BMW R1200RT LC (K52) 2015
                  LG-H930 (V30)
                  Android 9

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                  • Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    Developer
                    wrote last edited by
                    #15

                    I am pretty sure this is has been resolved!
                    Update 5.0.1 will provide the solution.

                    We will test it now internally and roll out a beta as soon as possible.
                    Also trying to resolve the "disappearing keyboard" issue

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                    • Corjan Meijerinkundefined Offline
                      Corjan Meijerinkundefined Offline
                      Corjan Meijerink
                      Developer
                      wrote last edited by
                      #16

                      Fixed in 5.0.1
                      Expecting release early next week.
                      In beta tomorrow probably.

                      1 Reply Last reply
                      0
                      • Forestundefined Offline
                        Forestundefined Offline
                        Forest
                        wrote last edited by
                        #17

                        5.0.1 downloaded.
                        Seem (I am careful) to solve the issue.
                        I can finally access to the navigation.
                        Many thanks to everyone involved in the fix.

                        BMW R1200RT LC (K52) 2015
                        LG-H930 (V30)
                        Android 9

                        Corjan Meijerinkundefined 1 Reply Last reply
                        0
                        • Forestundefined Forest

                          5.0.1 downloaded.
                          Seem (I am careful) to solve the issue.
                          I can finally access to the navigation.
                          Many thanks to everyone involved in the fix.

                          Corjan Meijerinkundefined Offline
                          Corjan Meijerinkundefined Offline
                          Corjan Meijerink
                          Developer
                          wrote last edited by
                          #18

                          @Forest great!

                          Otherwise on the home screen tap the map layer icon > scroll all the way down > open the advanced settings.

                          You can then change the map configuration to help you in solving any issues. This setting is only available on older Androids.

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                          • lluis Castellsundefined Offline
                            lluis Castellsundefined Offline
                            lluis Castells
                            wrote last edited by
                            #19

                            Problem solved on my BV9600 Pro with update 5.0.1. Thanks

                            1 Reply Last reply
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                            • Bouke Entundefined Offline
                              Bouke Entundefined Offline
                              Bouke Ent
                              wrote last edited by Bouke Ent
                              #20

                              501 433 gives on samsung active 2 and samsung S8 no solution. I think both android 9. on my main navigation phone ulefone x10 with android 11 it works ok. did use setting in map layers and virtual display and it seems to fix it for active 2

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