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  3. [App] Problems, Bugs and other Issues
  4. V5.0.0 : map remain on screen, hiding menu

V5.0.0 : map remain on screen, hiding menu

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Forestundefined Forest

    @ Con Hennekens, easily repeatable ? YES it comes each time I press the top left button (see video).
    Of course several reboots of my phone have been done, same behaviour.
    I also download MyRouteApp to the LG30 (also Android 9) of my wife, same reaction.
    Not tested to deinstall ans reinstall the App from my phone but as I tested on my wife's one with no success, I think it is not a hope.
    A suivre

    white.mouseundefined Offline
    white.mouseundefined Offline
    white.mouse
    Valued contributor
    wrote last edited by
    #6

    @Forest said in V5.0.0 : map remain on screen, hiding menu:

    @ Con Hennekens, easily repeatable ? YES it comes each time I press the top left button (see video).

    What happens when you use the "back" button on the bottom line right on you phone. In my case it brought me back to the correct screen! I tried to reproduce but did not succeed!

    met een R1250RT met TFT en BMW Connected Ride App; de Garmin Zumo XT en My Route App in combinatie met de Carpuride W702 (voor Android op de Motor!)

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    • lluis Castellsundefined Offline
      lluis Castellsundefined Offline
      lluis Castells
      wrote last edited by
      #7

      On my Blackview BV9600 Pro, which worked perfectly with the previous version, I'm experiencing the same issue as Forest. When I press my profile icon, the map always stays on top, obscuring the menus.

      Brian McGundefined 1 Reply Last reply
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      • Forestundefined Offline
        Forestundefined Offline
        Forest
        wrote last edited by
        #8

        @white.house Same as you.
        Pressing the "back" button bring me back to the menu I came from (map of current location, menu, choice of layout ... ).
        When I press the 'menu' button (top right) the screen shows a map (that's wrong) but the list of options are valid under the map and sometime I can select an option (e.g location), option hiden by the map ! and go back with the 'back' button.

        BMW R1200RT LC (K52) 2015
        LG-H930 (V30)
        Android 9

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        • lluis Castellsundefined lluis Castells

          On my Blackview BV9600 Pro, which worked perfectly with the previous version, I'm experiencing the same issue as Forest. When I press my profile icon, the map always stays on top, obscuring the menus.

          Brian McGundefined Offline
          Brian McGundefined Offline
          Brian McG
          wrote last edited by
          #9

          @lluis-Castells I tried to recreate the issue on my blackview by7100 & could not get it to happen

          as a matter of curiosity if you go into the android settings & turn off the "navigation" buttons, so remove the back/home button panel & enable gestures, what happens?

          BlackView BV7100, Android 12
          Normaly navigate Routes in Offline mode with Offline Maps

          lluis Castellsundefined 1 Reply Last reply
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          • Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            Alpha tester
            wrote last edited by
            #10

            I took out an older phone with Android 10, and it seems to have a similar problem. One of the other Alpha testers experienced it also after pulling out an old phone with Android 9. So it seems to depend on older Android versions. I think action has already been taken by devs.

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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            • white.mouseundefined Offline
              white.mouseundefined Offline
              white.mouse
              Valued contributor
              wrote last edited by
              #11

              My Android version is 12 and my phone is a Samsung S10e!

              met een R1250RT met TFT en BMW Connected Ride App; de Garmin Zumo XT en My Route App in combinatie met de Carpuride W702 (voor Android op de Motor!)

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              • Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                Developer
                wrote last edited by
                #12

                We are indeed working on it 🙂

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                • Brian McGundefined Brian McG

                  @lluis-Castells I tried to recreate the issue on my blackview by7100 & could not get it to happen

                  as a matter of curiosity if you go into the android settings & turn off the "navigation" buttons, so remove the back/home button panel & enable gestures, what happens?

                  lluis Castellsundefined Offline
                  lluis Castellsundefined Offline
                  lluis Castells
                  wrote last edited by
                  #13

                  Thanks for the suggestion. It does exactly the same thing.

                  1 Reply Last reply
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                  • Forestundefined Offline
                    Forestundefined Offline
                    Forest
                    wrote last edited by
                    #14

                    Menu button (top right of the screen) is not the only choice to get this effect.
                    In the list at the bottom there are 7 possible choices but only one freezes the screen.
                    See new video : https://youtube.com/shorts/JIXdgY1VJ-Y?feature=share
                    If it can help.

                    BMW R1200RT LC (K52) 2015
                    LG-H930 (V30)
                    Android 9

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                    • Corjan Meijerinkundefined Offline
                      Corjan Meijerinkundefined Offline
                      Corjan Meijerink
                      Developer
                      wrote last edited by
                      #15

                      I am pretty sure this is has been resolved!
                      Update 5.0.1 will provide the solution.

                      We will test it now internally and roll out a beta as soon as possible.
                      Also trying to resolve the "disappearing keyboard" issue

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