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  4. V5.0.0 : map remain on screen, hiding menu

V5.0.0 : map remain on screen, hiding menu

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Forestundefined Offline
    Forestundefined Offline
    Forest
    wrote last edited by
    #1

    Hi everybody.
    First thing : english is not my mother language so ...

    Instead of a long text trying to describe the problem I have with 5.0 version I put a video.

    https://youtube.com/shorts/nJGBJYLHWoM?feature=share

    The problem I have is that the map remain visible even when I select a page with parameters (see video).
    Moving my finger on the screen I can see some part of the texts/menus almost completely hiden my the map.
    Am I alone with this problem ?
    Help will be greatfully appreciated.
    Christian

    LG-H930
    Android 9

    BMW R1200RT LC (K52) 2015
    LG-H930 (V30)
    Android 9

    Con Hennekensundefined 1 Reply Last reply
    0
    • Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      Developer
      wrote last edited by
      #2

      That is a very clear video!
      Never seen this issue, no clue what's going on πŸ™‚

      I'll discuss it internally and investigate what the cause could be.

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      • white.mouseundefined Online
        white.mouseundefined Online
        white.mouse
        Valued contributor
        wrote last edited by
        #3

        Screenshot_20251110_193305.jpg

        Yesterday, while updating the offline maps, I somehow ended up in this situation too. After many attempts, I managed to get back to the configuration screen by using the "back" button on the phone.
        So you're not the only one!

        met een R1250RT met TFT en BMW Connected Ride App; de Garmin Zumo XT en My Route App in combinatie met de Carpuride W702 (voor Android op de Motor!)

        1 Reply Last reply
        0
        • Forestundefined Forest

          Hi everybody.
          First thing : english is not my mother language so ...

          Instead of a long text trying to describe the problem I have with 5.0 version I put a video.

          https://youtube.com/shorts/nJGBJYLHWoM?feature=share

          The problem I have is that the map remain visible even when I select a page with parameters (see video).
          Moving my finger on the screen I can see some part of the texts/menus almost completely hiden my the map.
          Am I alone with this problem ?
          Help will be greatfully appreciated.
          Christian

          LG-H930
          Android 9

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote last edited by
          #4

          @Forest, is this easily repeatable? I have been moving menus a lot lately ( πŸ˜‰ ) but have not seen this at all. Can you please reboot your phone and see if it comes back? In the past, with earlier versions also, I have seen some quite strange things after updating a running app. This might be one like that perhaps.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

          1 Reply Last reply
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          • Forestundefined Offline
            Forestundefined Offline
            Forest
            wrote last edited by
            #5

            @ Con Hennekens, easily repeatable ? YES it comes each time I press the top left button (see video).
            Of course several reboots of my phone have been done, same behaviour.
            I also download MyRouteApp to the LG30 (also Android 9) of my wife, same reaction.
            Not tested to deinstall ans reinstall the App from my phone but as I tested on my wife's one with no success, I think it is not a hope.
            A suivre

            BMW R1200RT LC (K52) 2015
            LG-H930 (V30)
            Android 9

            white.mouseundefined 1 Reply Last reply
            0
            • Forestundefined Forest

              @ Con Hennekens, easily repeatable ? YES it comes each time I press the top left button (see video).
              Of course several reboots of my phone have been done, same behaviour.
              I also download MyRouteApp to the LG30 (also Android 9) of my wife, same reaction.
              Not tested to deinstall ans reinstall the App from my phone but as I tested on my wife's one with no success, I think it is not a hope.
              A suivre

              white.mouseundefined Online
              white.mouseundefined Online
              white.mouse
              Valued contributor
              wrote last edited by
              #6

              @Forest said in V5.0.0 : map remain on screen, hiding menu:

              @ Con Hennekens, easily repeatable ? YES it comes each time I press the top left button (see video).

              What happens when you use the "back" button on the bottom line right on you phone. In my case it brought me back to the correct screen! I tried to reproduce but did not succeed!

              met een R1250RT met TFT en BMW Connected Ride App; de Garmin Zumo XT en My Route App in combinatie met de Carpuride W702 (voor Android op de Motor!)

              1 Reply Last reply
              0
              • lluis Castellsundefined Offline
                lluis Castellsundefined Offline
                lluis Castells
                wrote last edited by
                #7

                On my Blackview BV9600 Pro, which worked perfectly with the previous version, I'm experiencing the same issue as Forest. When I press my profile icon, the map always stays on top, obscuring the menus.

                Brian McGundefined 1 Reply Last reply
                0
                • Forestundefined Offline
                  Forestundefined Offline
                  Forest
                  wrote last edited by
                  #8

                  @white.house Same as you.
                  Pressing the "back" button bring me back to the menu I came from (map of current location, menu, choice of layout ... ).
                  When I press the 'menu' button (top right) the screen shows a map (that's wrong) but the list of options are valid under the map and sometime I can select an option (e.g location), option hiden by the map ! and go back with the 'back' button.

                  BMW R1200RT LC (K52) 2015
                  LG-H930 (V30)
                  Android 9

                  1 Reply Last reply
                  0
                  • lluis Castellsundefined lluis Castells

                    On my Blackview BV9600 Pro, which worked perfectly with the previous version, I'm experiencing the same issue as Forest. When I press my profile icon, the map always stays on top, obscuring the menus.

                    Brian McGundefined Offline
                    Brian McGundefined Offline
                    Brian McG
                    wrote last edited by
                    #9

                    @lluis-Castells I tried to recreate the issue on my blackview by7100 & could not get it to happen

                    as a matter of curiosity if you go into the android settings & turn off the "navigation" buttons, so remove the back/home button panel & enable gestures, what happens?

                    BlackView BV7100, Android 12
                    Normaly navigate Routes in Offline mode with Offline Maps

                    lluis Castellsundefined 1 Reply Last reply
                    0
                    • Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote last edited by
                      #10

                      I took out an older phone with Android 10, and it seems to have a similar problem. One of the other Alpha testers experienced it also after pulling out an old phone with Android 9. So it seems to depend on older Android versions. I think action has already been taken by devs.

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                      1 Reply Last reply
                      0
                      • white.mouseundefined Online
                        white.mouseundefined Online
                        white.mouse
                        Valued contributor
                        wrote last edited by
                        #11

                        My Android version is 12 and my phone is a Samsung S10e!

                        met een R1250RT met TFT en BMW Connected Ride App; de Garmin Zumo XT en My Route App in combinatie met de Carpuride W702 (voor Android op de Motor!)

                        1 Reply Last reply
                        0
                        • Corjan Meijerinkundefined Offline
                          Corjan Meijerinkundefined Offline
                          Corjan Meijerink
                          Developer
                          wrote last edited by
                          #12

                          We are indeed working on it πŸ™‚

                          1 Reply Last reply
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                          • Brian McGundefined Brian McG

                            @lluis-Castells I tried to recreate the issue on my blackview by7100 & could not get it to happen

                            as a matter of curiosity if you go into the android settings & turn off the "navigation" buttons, so remove the back/home button panel & enable gestures, what happens?

                            lluis Castellsundefined Offline
                            lluis Castellsundefined Offline
                            lluis Castells
                            wrote last edited by
                            #13

                            Thanks for the suggestion. It does exactly the same thing.

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