LAUNCH: upgrade waypoint menu

Steve Lynch · 10 Nov 2021, 18:14

Maybe this is Mac/iOS specific?
That’s what my tests indicate?

Update:
Doesn’t affect MRA Navigation on iOS or Android for me.

Steve 25 · wrote on 11 Oct 2021, 18:15

@Steve-Lynch said in LAUNCH: upgrade waypoint menu:

Maybe this is Mac/iOS specific?
That’s what my tests indicate?

I've just retested based on your comment (I have a MacBookPro and Safari). I downloaded Chrome and routes opened OK. So with a MacBook and Chrome it works for me. My preference is for Safari but can make it work until you guys come up with the full solution.

Richard Ward · wrote on 11 Oct 2021, 18:50

Same issue here. Must be the connectivity to the database or hosting services. some form of announcement would be appreciated. I have some observer runs this week and I'd like to plan for them.

Reinhard-32 · 11 Oct 2021, 18:53

@Steve-Lynch For me as well. I think the problem is mainly Apple and safari browser related.

Richard Ward · 11 Oct 2021, 19:35

@Reinhard-32 said in LAUNCH: upgrade waypoint menu:

@Steve-Lynch For me as well. I think the problem is mainly Apple and safari browser related.

I just tested this and Safari works fine on Windows. All browsers fail in Mac OSX and iOS.

Reinhard-32 · wrote on 11 Oct 2021, 19:35

@Richard-Ward Just noticed that the old menues are back an the routes are working.

MyRoute-app community · wrote on 11 Oct 2021, 19:58

Hello everyone,

After working on this throughout the day we haven't been able to resolve it. Sadly, this meant pulling everything offline until tomorrow. I've adjusted the topic to reflect that sentiment.

Your routes should be working again with the "old" waypointmenu.

Kind regards,

Timo

Jack van Tilburg · wrote on 11 Oct 2021, 20:05

I believe I once read that MRA has 300,000 users. And then it is quite sad that a bug is caused when a new function is introduced. Good pre-testing should prevent this. If things still go wrong, a decision must be taken quickly for a Roll-Back. Because, as mentioned, a large user base that is potentially duped.

Jd Price · wrote on 11 Oct 2021, 20:06

Saw the annct for the new Waypoint launch and was able to update my route with the new symbols before they went away.
LOVED IT! No issues, except the Gas icon seemed broken.

Apologies for the last minute ask, but would it be possible to add a 'Hotel' icon?
Thanks!

LOVE using the app on my Win10 computer. Then 'Save as' a gpx 1.1 file.
Transfers flawlessly to my Gold Wing nav system.

MyRoute-app community · 12 Oct 2021, 09:09

Update Tuesday 10:20 AM:
We believe to have found a solution and have implemented it in our testing environment. If you experienced this problem and would like to help us and see if it is now resolved, please leave a reply on this thread. I'll mail you an access key to the testing environment.

Hans van de Ven MR.MRA · wrote on 12 Oct 2021, 09:02

Works fine for me on Windows 10 and Chrome, even the speed is ok!

Jack van Tilburg · wrote on 12 Oct 2021, 09:09

@Timo-Martosatiman-MRA said in LAUNCH: upgrade waypoint menu:

Update Tuesday 10:20 AM:
We believe to have found a solution and have implemented it in our testing environment. If you experienced this problem and would like to help us and see if it is now resolved, please leave a reply on this thread. I'll mail you an access key to the testing environment.

Hi Timo,
I definitely want to help with testing.

MyRoute-app community · 12 Oct 2021, 09:46

@Jack-van-Tilburg

That'd be amazing, thank you!

I have forwarded you the details to gain access to the testing environment.

Jack van Tilburg · wrote on 12 Oct 2021, 09:46

@Timo-Martosatiman-MRA
Tested and my (positive) findings in the chat sent to Timo.

MyRoute-app community · wrote on 12 Oct 2021, 10:10

@Jack-van-Tilburg thank you so much. We've received other good feedback too and have confirmed that the update works on all devices. We're preparing to deploy the update again.

David Bonner · wrote on 12 Oct 2021, 10:53

@Timo-Martosatiman-MRA
I am happy to help with the testing. I use an Imac with Big Sur operating system, also Iphone 7.

MyRoute-app community · wrote on 12 Oct 2021, 11:37

Attention Community,

We have resumed the upgrade and it's going live as we speak. Thank you everyone for your time and patience. For purposes of transperancy I'm keeping this thread and the comments open. I'm also posting the log of updates when we were restoring functionality here.

Kind regards,

Timo

Update Tuesday 13:35 PM:
Deployment of the improved version has started. I've changed the post description back to it's original and posted this log of changes as a reply in this thread.

Update Tuesday 12:11 PM:
We have resolved the problems and are preparing to deploy the update somewhere between 1 and 2 PM today. Thank you everyone for your attention and time.**

Update Tuesday 10:20 AM:
We believe to have found a solution and have implemented it in our testing environment. If you experienced this problem and would like to help us and see if it is now resolved, please leave a reply on this thread. I'll mail you an access key to the testing environment.

Update Monday 9 PM:
Originally this thread was dedicated to celebrating the release of the new Waypoint menu and the fact that we finally managed to meet a deadline. Sadly, it appears that the waypoint menu was causing some unacceptable issues for some members. After developer Corjan spent all day working on fixing these bugs; we finally decided that at 9PM tonight (without any dinner) that pulling the update back until tomorrow morning would be for the best. We're all going to get some shut-eye here and see if we can resolve this in the morning and then quickly wipe any mention of it under the rug.

Our working technical theory is that it isn't the waypoint menu update itself that is causing these issues. Neither is it the add-photos feature or any of the bugfixings we tied onto the update. It's everything together, that is apparently highlighting a more underlying technical flaw that's to do with resource management of your device/system. Put bluntly: older, slower, systems suffer while newer, faster, systems do not. This is also the prime reason why this didn't happen on any system of MRA staff. The problem also didn't show up during the testing phase of this fix, which is strange as well.

The milestone project for tomorrow will be to fix and resolve this underlying problem and trying to get a testing system that qualifies as "old and slow" to verify our fix. As the day progresses, I'll keep you personally updated through this thread.

Thanks for your time and understanding. If you see Murphy, please do give him a kick on my behalf.

Yours sincerely,

Timo Martosatiman
Chief Operating Officer

David Bonner · wrote on 12 Oct 2021, 12:11

@David-Bonner said in LAUNCH: upgrade waypoint menu:

@Timo-Martosatiman-MRA
I am happy to help with the testing. I use an Imac with Big Sur operating system, also Iphone 7.

All seems fine now, on Mac & Iphone. Thanks for resolving this so quickly!

Lemons · wrote on 19 Feb 2022, 07:52

This post is deleted!

Emily 3 · wrote on 2 Mar 2022, 18:30

This post is deleted!

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LAUNCH: upgrade waypoint menu