Approximately how long should it take to synchronize all routes?

[Brett Bartick]

I tried to "Sync all my routes". The process seems to be running for a few days. How can I check the progress?

[MotoCon]

I'd say: here?

That's a lot of routes you have though...

[Brian McG]

@MotoCon you call that a lot

@brett-bartick I have come across this too, some days the sync can be quite rapid, the route sync counter literally flies through, other times it can be almost glacial, like 1 route sync per second
I have never worked out a reason why & just put it down the web pipes congested (servers being busy)

[Brett Bartick]

It's been hours and the counter hasn't changed. Seems like a bug to me. Is there a route limit? I'm not even sure that route count is accurate. But I will say that I usually create a route-track for each route. So, I'm guessing that counts as two routes?

[Nick Carthew]

@Brett-Bartick Try turning your phone off completely and then try syncing again.

[Brett Bartick]

@Nick-Carthew said:

@Brett-Bartick Try turning your phone off completely and then try syncing again.

Didn't work. Still stuck at 2168 remaining.
Maybe this issue/bug is similar to a route search, that only goes 3 levels deep.

[MotoCon]

@Brett-Bartick, no I don't think so, I also have more levels than three. Actually I needed to do a storage deletion on the V6 beta app, and it struck me how much faster syncing works than in the (for me by now) "old" app. So improvement is on its way

[Stanisław]

Perhaps an additional switch to synchronise routes more recent than X days/months/etc. since the last edit would be a good solution. I don't think there's any reason to have very old routes on my phone. When I plan to use an old folder, I could synchronise it manually.

[MotoCon]

@Stanisław, You can still sync routes and folders manually, but I really would not recommend that. Syncing only takes some time at first try, if you have many routes. After that it just keeps everything equal blindingly fast.

[Stanisław]

Of course but when someone has 3000 router in his library, could synchronise only 250 from last year and every new created later, without waiting hours for old routes synchro.
Just an idea, not a problem for me.

[MotoCon]

@Stanisław, certainly not a bad idea! Who knows, maybe it will be picked up by the team.

[Corjan Meijerink]

Customer support was able to assist.
As of version 6 one route cannot block the entire sync.

[Brett Bartick]

Yes, customer support is working on this! A fix was implemented, but the sync now gets stuck at 1083 remaining. I've uploaded new logs to customer support to further investigate.