Roads not appearing in Navigation app

[Matt Anderson 0]

Hi all, I am a user from the United States. I am using this to plan and make bus routes for the school I work at. I use the app to help me navigate the 16 different bus routes I must drive when a driver is sick. On several routes I have created the navigation app is not updated for the area I live in and does not show a road that is connected in real life. It redirects me around in the navigation app and It gets kinda of confusing. I have used this app to create the bus stops as well. I am looking for some other help as...

Is there a better device to use then my Iphone for the app?
Is there a way to make suggestions on updating the roads in my area?

I am a paying subscriber as I see the benefit of this app for my job. I appreciate the work that has gone into the app. I also understand that this app may be better suited for other regions around the world vs where I live. I just would like to help improve my area. Any help would be appreciated.

[Nick Carthew]

@Matt-Anderson-0 HERE map errors or missing roads can be reported using this website: https://mapfeedback.here.com/#/report

[Brian McG]

Hi @Matt-Anderson-0
if roads are missing or incorrect in your area it could be a long time before Here actually get around to updating or correcting the errors (the maps used by MRA are based on maps by the mapping company Here)

the quickest way to get any errors or omissions fixed is to edit / fix / add the data to the Here map yourself
if you go to Here maps editor & create an account you can edit the map

it may take some time for any changes you make to be approved by Here & then another length of time before they propagate to the underlying map used by MRA i.e. this wont happen fast especially if it is a big change / update

but it will happen faster than if you wait for someone else or Here to get around to doing the updates