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No tracklog on Android phone

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Reinhard Grossmann h 0
    Reinhard Grossmann h 0
    Reinhard Grossmann h 0
    wrote last edited by
    #1

    Hello!

    I‘ve been using MRA for a while to planning of routes. The GPX files were then loaded into Garmin Zumo XT (I hadn‘t been pleased with that device), which I sold and instead got me a Gigaset GX6 Smartphone with Android operating system, and installed the Myroute-app.

    To my great chagrin I could never get a tracklog when navigating using that app. I tried different settings, de- and re-installed the app. I did sent my complaint to the developers of Myroute and since we’re trying to find a solution. Thank you, dear Jarnick!

    However, until to date we’re not having any idea as to how to fix the problem. Thus I’m posting this request asking whether anybody else would have or have had a similar problem of being unable to record and to save a tracklog on Android smartphones.

    Left hand to greeting!

    Reinhard

    Nick Carthew Con Hennekens 2 Replies Last reply
    0
    • Reinhard Grossmann h 0 Reinhard Grossmann h 0

      Hello!

      I‘ve been using MRA for a while to planning of routes. The GPX files were then loaded into Garmin Zumo XT (I hadn‘t been pleased with that device), which I sold and instead got me a Gigaset GX6 Smartphone with Android operating system, and installed the Myroute-app.

      To my great chagrin I could never get a tracklog when navigating using that app. I tried different settings, de- and re-installed the app. I did sent my complaint to the developers of Myroute and since we’re trying to find a solution. Thank you, dear Jarnick!

      However, until to date we’re not having any idea as to how to fix the problem. Thus I’m posting this request asking whether anybody else would have or have had a similar problem of being unable to record and to save a tracklog on Android smartphones.

      Left hand to greeting!

      Reinhard

      Nick Carthew
      Nick Carthew
      Nick Carthew
      RouteXpert
      wrote last edited by
      #2

      @Reinhard-Grossmann-h-0 Do you see a green spot in the ETA box after you start navigating? This indicates that you are tracking your route. And have you selected to Show tracklog in Navigation settings > Screen layout > Lines? This will show a yellow line when you are tracking.

      image.jpeg

      image.jpeg

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox BJ8

      1 Reply Last reply
      0
      • Reinhard Grossmann h 0
        Reinhard Grossmann h 0
        Reinhard Grossmann h 0
        wrote last edited by
        #3

        @nick-carthew
        Thank you.
        No, I never saw that green dot, which puzzles me ever from the beginning.
        Yes, I’ve switched on “Lines”

        Nick Carthew 1 Reply Last reply
        0
        • Reinhard Grossmann h 0 Reinhard Grossmann h 0

          @nick-carthew
          Thank you.
          No, I never saw that green dot, which puzzles me ever from the beginning.
          Yes, I’ve switched on “Lines”

          Nick Carthew
          Nick Carthew
          Nick Carthew
          RouteXpert
          wrote last edited by
          #4

          @Reinhard-Grossmann-h-0 Do you have location services set to allow all the time?

          And do you have Accuracy set to use precise location?

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox BJ8

          Reinhard Grossmann h 0 2 Replies Last reply
          0
          • Nick Carthew Nick Carthew

            @Reinhard-Grossmann-h-0 Do you have location services set to allow all the time?

            And do you have Accuracy set to use precise location?

            Reinhard Grossmann h 0
            Reinhard Grossmann h 0
            Reinhard Grossmann h 0
            wrote last edited by
            #5

            @Nick-Carthew said:

            @Reinhard-Grossmann-h-0 Do you have location services set to allow all the time?

            And do you have Accuracy set to use precise location?

            To both questions the answers are YES, I did

            1 Reply Last reply
            0
            • Nick Carthew Nick Carthew

              @Reinhard-Grossmann-h-0 Do you have location services set to allow all the time?

              And do you have Accuracy set to use precise location?

              Reinhard Grossmann h 0
              Reinhard Grossmann h 0
              Reinhard Grossmann h 0
              wrote last edited by
              #6

              @Nick-Carthew
              The answers to both of your quwstions are YES, I did.

              Nick Carthew 1 Reply Last reply
              1
              • Reinhard Grossmann h 0 Reinhard Grossmann h 0

                @Nick-Carthew
                The answers to both of your quwstions are YES, I did.

                Nick Carthew
                Nick Carthew
                Nick Carthew
                RouteXpert
                wrote last edited by
                #7

                @Reinhard-Grossmann-h-0 I suspect the problem lies within your phone then.

                Always willing to help if I can.
                Triumph Tiger 1200 XRT called Tina.
                MRA Navigation Next and SilverFox BJ8

                1 Reply Last reply
                0
                • Reinhard Grossmann h 0 Reinhard Grossmann h 0

                  Hello!

                  I‘ve been using MRA for a while to planning of routes. The GPX files were then loaded into Garmin Zumo XT (I hadn‘t been pleased with that device), which I sold and instead got me a Gigaset GX6 Smartphone with Android operating system, and installed the Myroute-app.

                  To my great chagrin I could never get a tracklog when navigating using that app. I tried different settings, de- and re-installed the app. I did sent my complaint to the developers of Myroute and since we’re trying to find a solution. Thank you, dear Jarnick!

                  However, until to date we’re not having any idea as to how to fix the problem. Thus I’m posting this request asking whether anybody else would have or have had a similar problem of being unable to record and to save a tracklog on Android smartphones.

                  Left hand to greeting!

                  Reinhard

                  Con Hennekens
                  Con Hennekens
                  Con Hennekens
                  Alpha tester
                  wrote last edited by
                  #8

                  @Reinhard-Grossmann-h-0, What exactly happens when you try to start a tracklog, by manually pressing the tracklog button?

                  image.jpeg

                  I have some experience with a finicky tracklog start, but I thought that was limited to some of the beta versions. The tracklog would not start (not automatically nor manually) and the button would refuse to turn green. After a forced close (not the swipe method, but from the apps section in your Android system settings) it would work once, but then the problem came back.

                  If you recognize what I describe, I am pretty sure it will be solved in the upcoming V6 version of the app. And if you do not recognize this, it will probably be fixed in V6 too 😉

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

                  1 Reply Last reply
                  0
                  • Reinhard Grossmann h 0
                    Reinhard Grossmann h 0
                    Reinhard Grossmann h 0
                    wrote last edited by
                    #9

                    @con-hennekens
                    @nick-carthew
                    Thank you all for your considerations. Today it was for the first time that the App recorded the track. Again I had erased and then re-installed the App, downloaded some maps, and then I turned practically everything within the settings “ON”, only switched off “Data on memory card” and disabled “Offline Navigation“. So let us see whether or not today’s experience was just a “one-hit wonder”

                    Left hand greeting!
                    Reinhard

                    1 Reply Last reply
                    0
                    • Reinhard Grossmann h 0
                      Reinhard Grossmann h 0
                      Reinhard Grossmann h 0
                      wrote last edited by
                      #10

                      @con-hennekens
                      Hi Con,

                      I really like your statement regarding the link between handle bars and saddle 🙂

                      May I eventually quote it?

                      Left hand greeting out of the gorgeous South of Germany/North of Bavaria which is named Franconia!

                      Reinhard

                      1 Reply Last reply
                      0

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