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  3. [App] Problems, Bugs and other Issues
  4. App issue with screen

App issue with screen

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
11 Posts 7 Posters 3.8k Views 3 Watching
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  • Rob Verhoeff
    Rob Verhoeff
    Rob Verhoeff
    Alpha tester
    wrote on last edited by
    #2

    Seems to be an Android issue. I've heard there will be some investigation into this...

    🏍️ BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
    📱 iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
    🚙 Apple CarPlay in VW T-Roc
    💻 Routelab on MacBook Air & iMac (Tahoe & Ventura)

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    0
    • Corjan Meijerink
      Corjan Meijerink
      Corjan Meijerink
      Developer
      wrote on last edited by
      #3

      I believe disabling the button navigation from Android and using the swipe gestures is a temporary workaround.

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      1
      • RobdH
        RobdH
        RobdH
        wrote on last edited by
        #4

        @Rob-Verhoeff @Corjan-Meijerink its only a problem with the MRA app, all my other apps do not have this problem and when i use the Routelab in my phones browser instead of through the app it is all ok.

        BMW R1200GS DOHC
        Carpuride 7"
        MRA next navigation
        Tomtom go app
        Samsung A53 5G
        Cardo Spirit HD

        Rob Verhoeff 1 Reply Last reply
        0
        • RobdH RobdH

          @Rob-Verhoeff @Corjan-Meijerink its only a problem with the MRA app, all my other apps do not have this problem and when i use the Routelab in my phones browser instead of through the app it is all ok.

          Rob Verhoeff
          Rob Verhoeff
          Rob Verhoeff
          Alpha tester
          wrote on last edited by
          #5

          @RobdH not on iOS!

          🏍️ BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
          📱 iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
          🚙 Apple CarPlay in VW T-Roc
          💻 Routelab on MacBook Air & iMac (Tahoe & Ventura)

          1 Reply Last reply
          0
          • J van Eijk
            J van Eijk
            J van Eijk
            wrote on last edited by
            #6

            Same problem here on my Samsung A53, bottom is greyed out and I can't choose Friend/Groups etc.

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            0
            • Eric 12
              Eric 12
              Eric 12
              wrote on last edited by
              #7

              I have the same problem on a samsung a55, groups button not accessible. Since latest update.

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              • Marinus van Deudekom
                Marinus van Deudekom
                Marinus van Deudekom
                RouteXpert
                wrote on last edited by
                #8

                On my new S24FE no problem. I discovered last week that this new phone works a bit different. The menu buttons of that Samsung itself work a bit different.. Android version 15

                Honda Goldwing GL1500,
                Honda Silverwing GL 650
                DMD2 T865X 8 inch Android tablet using MRA next for navigation
                Garmin XT sold
                Samsung S24FE mounted on a Quadlock and using Android Auto in my car

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                • RobdH
                  RobdH
                  RobdH
                  wrote on last edited by
                  #9

                  Problem solved with the new update👍

                  BMW R1200GS DOHC
                  Carpuride 7"
                  MRA next navigation
                  Tomtom go app
                  Samsung A53 5G
                  Cardo Spirit HD

                  JP d 1 Reply Last reply
                  1
                  • RobdH RobdH

                    Problem solved with the new update👍

                    JP d
                    JP d
                    JP d
                    wrote on last edited by
                    #10

                    @RobdH yes! I had the same problem on my Oneplus 12. Just did the update and it has been fixed.

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                    • RobdH RobdH

                      After i updated the mra app to the latest version yesterday ( 4.4.1) i notice i can no longer approach the " routedetail " function on bottom of the screen of my samsung A53
                      ( android version 15 ) it is grey instead of blue. It's covered by the phones tabs.
                      Also other bottom tabs in other screens aren't approachable any longer.
                      Very frustrating😬
                      Is there a solution for this problem?

                      JP d
                      JP d
                      JP d
                      wrote on last edited by
                      #11

                      @RobdH I raised a ticket. Had the same problem on my Android Oneplus 12. Now working again.

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                      0

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