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App issue with screen

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • RobdH Offline
    RobdH Offline
    RobdH
    wrote on last edited by
    #1

    After i updated the mra app to the latest version yesterday ( 4.4.1) i notice i can no longer approach the " routedetail " function on bottom of the screen of my samsung A53
    ( android version 15 ) it is grey instead of blue. It's covered by the phones tabs.
    Also other bottom tabs in other screens aren't approachable any longer.
    Very frustrating😬
    Is there a solution for this problem?

    BMW R1200GS DOHC
    Carpuride 7"
    MRA next navigation
    Tomtom go app
    Samsung A53 5G
    Cardo Spirit HD

    JP d 1 Reply Last reply
    0
    • Nick Carthew Nick Carthew moved this topic from [Web] Problems, Bugs and other Issues on
    • Rob Verhoeff Offline
      Rob Verhoeff Offline
      Rob Verhoeff
      Alpha tester
      wrote on last edited by
      #2

      Seems to be an Android issue. I've heard there will be some investigation into this...

      šŸļø BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
      šŸ“± iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
      šŸš™ Apple CarPlay in VW T-Roc
      šŸ’» Routelab on MacBook Air & iMac (Tahoe & Ventura)

      1 Reply Last reply
      0
      • Corjan Meijerink Offline
        Corjan Meijerink Offline
        Corjan Meijerink
        Developer
        wrote on last edited by
        #3

        I believe disabling the button navigation from Android and using the swipe gestures is a temporary workaround.

        1 Reply Last reply
        1
        • RobdH Offline
          RobdH Offline
          RobdH
          wrote on last edited by
          #4

          @Rob-Verhoeff @Corjan-Meijerink its only a problem with the MRA app, all my other apps do not have this problem and when i use the Routelab in my phones browser instead of through the app it is all ok.

          BMW R1200GS DOHC
          Carpuride 7"
          MRA next navigation
          Tomtom go app
          Samsung A53 5G
          Cardo Spirit HD

          Rob Verhoeff 1 Reply Last reply
          0
          • RobdH RobdH

            @Rob-Verhoeff @Corjan-Meijerink its only a problem with the MRA app, all my other apps do not have this problem and when i use the Routelab in my phones browser instead of through the app it is all ok.

            Rob Verhoeff Offline
            Rob Verhoeff Offline
            Rob Verhoeff
            Alpha tester
            wrote on last edited by
            #5

            @RobdH not on iOS!

            šŸļø BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
            šŸ“± iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
            šŸš™ Apple CarPlay in VW T-Roc
            šŸ’» Routelab on MacBook Air & iMac (Tahoe & Ventura)

            1 Reply Last reply
            0
            • J van Eijk Offline
              J van Eijk Offline
              J van Eijk
              wrote on last edited by
              #6

              Same problem here on my Samsung A53, bottom is greyed out and I can't choose Friend/Groups etc.

              1 Reply Last reply
              0
              • Eric 12 Offline
                Eric 12 Offline
                Eric 12
                wrote on last edited by
                #7

                I have the same problem on a samsung a55, groups button not accessible. Since latest update.

                1 Reply Last reply
                0
                • Marinus van Deudekom Offline
                  Marinus van Deudekom Offline
                  Marinus van Deudekom
                  RouteXpert
                  wrote on last edited by
                  #8

                  On my new S24FE no problem. I discovered last week that this new phone works a bit different. The menu buttons of that Samsung itself work a bit different.. Android version 15

                  Honda Goldwing GL1500,
                  Honda Silverwing GL 650
                  DMD2 T865X 8 inch Android tablet using MRA next for navigation
                  Garmin XT sold
                  Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                  1 Reply Last reply
                  0
                  • RobdH Offline
                    RobdH Offline
                    RobdH
                    wrote on last edited by
                    #9

                    Problem solved with the new updatešŸ‘

                    BMW R1200GS DOHC
                    Carpuride 7"
                    MRA next navigation
                    Tomtom go app
                    Samsung A53 5G
                    Cardo Spirit HD

                    JP d 1 Reply Last reply
                    1
                    • RobdH RobdH

                      Problem solved with the new updatešŸ‘

                      JP d Offline
                      JP d Offline
                      JP d
                      wrote on last edited by
                      #10

                      @RobdH yes! I had the same problem on my Oneplus 12. Just did the update and it has been fixed.

                      1 Reply Last reply
                      0
                      • RobdH RobdH

                        After i updated the mra app to the latest version yesterday ( 4.4.1) i notice i can no longer approach the " routedetail " function on bottom of the screen of my samsung A53
                        ( android version 15 ) it is grey instead of blue. It's covered by the phones tabs.
                        Also other bottom tabs in other screens aren't approachable any longer.
                        Very frustrating😬
                        Is there a solution for this problem?

                        JP d Offline
                        JP d Offline
                        JP d
                        wrote on last edited by
                        #11

                        @RobdH I raised a ticket. Had the same problem on my Android Oneplus 12. Now working again.

                        1 Reply Last reply
                        0

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