Cannot Transfer to plan.tomtom
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Hello all,
I have created and transferred numerous routes to my device via wi-fi recently, but today this has not been possible.
Having auto filled my email and password, as on many other occasions, I now get a drop down window, advising against the use of characters. I have re-entered both email address and password to ensure no character are included, but still I cannot save to my device.
I have shut down and restarted route-planner. Also I have reboote my PC.Thanks in advance for any assistance.
Regards
Bill
-
Hello all,
I have created and transferred numerous routes to my device via wi-fi recently, but today this has not been possible.
Having auto filled my email and password, as on many other occasions, I now get a drop down window, advising against the use of characters. I have re-entered both email address and password to ensure no character are included, but still I cannot save to my device.
I have shut down and restarted route-planner. Also I have reboote my PC.Thanks in advance for any assistance.
Regards
Bill
@Bill-Harrison I have the same results. I have informed the developers.
-
Hello all,
I have created and transferred numerous routes to my device via wi-fi recently, but today this has not been possible.
Having auto filled my email and password, as on many other occasions, I now get a drop down window, advising against the use of characters. I have re-entered both email address and password to ensure no character are included, but still I cannot save to my device.
I have shut down and restarted route-planner. Also I have reboote my PC.Thanks in advance for any assistance.
Regards
Bill
@Bill-Harrison I think this may be caused by TomTom and not MRA. I am unable to login to my plan.tomtom account. The screen displays Sign in all of the time.
Always willing to help if I can.
Triumph Tiger 1200 XRT called Tina.
MRA Navigation Next and SilverFox BJ8 -
@Bill-Harrison I think this may be caused by TomTom and not MRA. I am unable to login to my plan.tomtom account. The screen displays Sign in all of the time.
@Nick-Carthew Do you still have this problem, because i can logon to the plan.tomtom site/account.
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FYI I have been able to log into my TomTom planner account successfully
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Update, I tried to export using the 'Save as', plan.tomtom option in MRA and it didn't like my complex password, so I went to TomTom to simplify it, using just letters and numbers, it now logs in fine and I'm able to successfully sync my routes.
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@Nick-Carthew Do you still have this problem, because i can logon to the plan.tomtom site/account.
@ErikMatthezing Yes, I can log in now. TomTom have fixed the problem.
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Hello all and thank for your replies.
This evening 18/06/025 fault appears to have self rectified and I have successfully transferred a route to my device.
Regards
Bill
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Update, I tried to export using the 'Save as', plan.tomtom option in MRA and it didn't like my complex password, so I went to TomTom to simplify it, using just letters and numbers, it now logs in fine and I'm able to successfully sync my routes.
@David-Rudgley Yes, this helpt me to with the same problem. Once I've changed my password to a simple one it did work again
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