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  4. Route Makes Unexpected Detour

Route Makes Unexpected Detour

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Gary Coatesundefined Gary Coates

    @John-S-Parry Please forgive me if you know all this already but.....

    I transfer my routes as GPX 1.1 to my BMW Nav 6 which is basically a garmin zumo. My waypoints are announced.
    I had a quick look on the internet and found Zumo XT users discussing their anouncements on their Zumo XT's - https://www.zumouserforums.co.uk/viewtopic.php?t=1570

    In the MyRoute-app route planner I set the point to be a waypoint (shows as a hand icon) and type the text I want read out as the waypoint name.

    Good luck.

    John S Parryundefined Offline
    John S Parryundefined Offline
    John S Parry
    wrote on last edited by
    #7

    @Gary-Coates Thanks again for input. I try to keep hard (announcing) waypoints limited to real meaningful points. That means either an actual stopping point, or a point I want to measure to for route tracking progress purposes.

    I get that I can “trick it” past a point where HERE is screwed up. I guess that’s at least a workaround. I’m more irritated that it should be required at all. All other maps (Google, Apple, TomTom, and OSM) get it right. Over time, I’ve found HERE to be the most inaccurate among the basket of maps. This is just one example among several situations I’ve encountered.

    Regardless, I appreciate your recommendations.

    1 Reply Last reply
    0
    • M. Schrijverundefined Offline
      M. Schrijverundefined Offline
      M. Schrijver
      wrote on last edited by M. Schrijver
      #8

      Can roadworks or accident in one direction be a cause?

      Just tried to make a route over the US 101 at that place.
      TomTom and Here made the same route. No detour as in your picture.

      (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

      John S Parryundefined 1 Reply Last reply
      0
      • M. Schrijverundefined M. Schrijver

        Can roadworks or accident in one direction be a cause?

        Just tried to make a route over the US 101 at that place.
        TomTom and Here made the same route. No detour as in your picture.

        John S Parryundefined Offline
        John S Parryundefined Offline
        John S Parry
        wrote on last edited by
        #9

        @M-Schrijver I’m not sure what you’re looking at. The MRA detour is still there on the 101. I just also just tried the MRA Routeplanner in the app. The same detour appears.

        What’s interesting is that the native HERE app doesn’t show the detour. Maybe MRA has some avoidance on that I’m not aware of. I tried to set up zero avoidances, but who knows.

        MRA Web desktop is my favorite planner. But in cases like this, I switch to another app that I sometimes use. Again, I don’t want to set up odd waypoints in an attempt to trick the route into being useful.

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        • M. Schrijverundefined Offline
          M. Schrijverundefined Offline
          M. Schrijver
          wrote on last edited by
          #10

          As you can see in my screenshot. The route is made in the direction as you screenshot and is made on the HERE map.
          No devation/reroute

          Screenshot 2025-02-16 22.33.47.png

          Found the cause.
          Change the transport mode from Motor to Car and your problem is solved.

          You can find a lot of topics were people are told to use Car instead of Motor.
          Transport Mode Motor does more damage than it has benefits.

          (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

          John S Parryundefined Leike Lodiersundefined 2 Replies Last reply
          1
          • M. Schrijverundefined M. Schrijver

            As you can see in my screenshot. The route is made in the direction as you screenshot and is made on the HERE map.
            No devation/reroute

            Screenshot 2025-02-16 22.33.47.png

            Found the cause.
            Change the transport mode from Motor to Car and your problem is solved.

            You can find a lot of topics were people are told to use Car instead of Motor.
            Transport Mode Motor does more damage than it has benefits.

            John S Parryundefined Offline
            John S Parryundefined Offline
            John S Parry
            wrote on last edited by
            #11

            @M-Schrijver Thank you! Yes, I can see where this can cause a lot of confusion. I never would have figured this out. I appreciate your help.

            1 Reply Last reply
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            • M. Schrijverundefined M. Schrijver

              As you can see in my screenshot. The route is made in the direction as you screenshot and is made on the HERE map.
              No devation/reroute

              Screenshot 2025-02-16 22.33.47.png

              Found the cause.
              Change the transport mode from Motor to Car and your problem is solved.

              You can find a lot of topics were people are told to use Car instead of Motor.
              Transport Mode Motor does more damage than it has benefits.

              Leike Lodiersundefined Offline
              Leike Lodiersundefined Offline
              Leike Lodiers
              wrote on last edited by
              #12

              @M-Schrijver @Corjan-Meijerink why don't you change the transport button to car/motor for the time being. That would take care of a lot of problem and explaining.

              Van Zumo 550 naar Navigator V naar Carpe iter V4b met MRA

              John S Parryundefined 1 Reply Last reply
              1
              • Leike Lodiersundefined Leike Lodiers

                @M-Schrijver @Corjan-Meijerink why don't you change the transport button to car/motor for the time being. That would take care of a lot of problem and explaining.

                John S Parryundefined Offline
                John S Parryundefined Offline
                John S Parry
                wrote on last edited by
                #13

                @Leike-Lodiers When in "Car" mode, routes do show a picture of a car and a motorcycle on top of each other for mode. BTW, is there a way to change the mode for routes already created? I can't figure out how to change it for other older routes.

                In any case, when in motorcycle mode, the route calculated in my example is just plain wrong at any level. Different for an explainable reason is OK, but that's not the situation here. What happened in my case is clearly a bug.

                @Corjan-Meijerink, is this on a list of upcoming fixes?

                Corjan Meijerinkundefined Rob Kelleyundefined 2 Replies Last reply
                0
                • John S Parryundefined John S Parry

                  @Leike-Lodiers When in "Car" mode, routes do show a picture of a car and a motorcycle on top of each other for mode. BTW, is there a way to change the mode for routes already created? I can't figure out how to change it for other older routes.

                  In any case, when in motorcycle mode, the route calculated in my example is just plain wrong at any level. Different for an explainable reason is OK, but that's not the situation here. What happened in my case is clearly a bug.

                  @Corjan-Meijerink, is this on a list of upcoming fixes?

                  Corjan Meijerinkundefined Online
                  Corjan Meijerinkundefined Online
                  Corjan Meijerink
                  administrator
                  wrote on last edited by
                  #14

                  @John-S-Parry what exactly would be?

                  John S Parryundefined 1 Reply Last reply
                  0
                  • Corjan Meijerinkundefined Corjan Meijerink

                    @John-S-Parry what exactly would be?

                    John S Parryundefined Offline
                    John S Parryundefined Offline
                    John S Parry
                    wrote on last edited by
                    #15

                    @Corjan-Meijerink The fix?? I guess to calculate the route correctly. Which in this case is a direct line between two points.

                    I'm not sure I understand the why there is confusion. The route I showed was a trip south on a major interstate (US-101) in California. There isn't a scenario I see where it makes logical sense to detour off the interstate to a side road, and then get back on. It doesn't make sense regardless of transportation mode.

                    If in fact there is a reasonable explanation, please share. Otherwise, I don't know how else I'd frame it other than being a route calculation bug.

                    Corjan Meijerinkundefined 1 Reply Last reply
                    0
                    • John S Parryundefined John S Parry

                      @Leike-Lodiers When in "Car" mode, routes do show a picture of a car and a motorcycle on top of each other for mode. BTW, is there a way to change the mode for routes already created? I can't figure out how to change it for other older routes.

                      In any case, when in motorcycle mode, the route calculated in my example is just plain wrong at any level. Different for an explainable reason is OK, but that's not the situation here. What happened in my case is clearly a bug.

                      @Corjan-Meijerink, is this on a list of upcoming fixes?

                      Rob Kelleyundefined Offline
                      Rob Kelleyundefined Offline
                      Rob Kelley
                      wrote on last edited by
                      #16

                      @John-S-Parry said in Route Makes Unexpected Detour:

                      @Leike-Lodiers When in "Car" mode, routes do show a picture of a car and a motorcycle on top of each other for mode. BTW, is there a way to change the mode for routes already created? I can't figure out how to change it for other older routes.

                      In any case, when in motorcycle mode, the route calculated in my example is just plain wrong at any level. Different for an explainable reason is OK, but that's not the situation here. What happened in my case is clearly a bug.

                      @Corjan-Meijerink, is this on a list of upcoming fixes?

                      Open the route in MRA on your PC and from the left bar menu select 'Route Information' and change it under 'Transport Mode'

                      GSA1250
                      HD Sport Glide
                      XT500 x 2

                      John S Parryundefined 1 Reply Last reply
                      0
                      • John S Parryundefined John S Parry

                        @Corjan-Meijerink The fix?? I guess to calculate the route correctly. Which in this case is a direct line between two points.

                        I'm not sure I understand the why there is confusion. The route I showed was a trip south on a major interstate (US-101) in California. There isn't a scenario I see where it makes logical sense to detour off the interstate to a side road, and then get back on. It doesn't make sense regardless of transportation mode.

                        If in fact there is a reasonable explanation, please share. Otherwise, I don't know how else I'd frame it other than being a route calculation bug.

                        Corjan Meijerinkundefined Online
                        Corjan Meijerinkundefined Online
                        Corjan Meijerink
                        administrator
                        wrote on last edited by
                        #17

                        @John-S-Parry Exactly! Please report it here: https://mapfeedback.here.com/#/report

                        We are not responsible for the HERE route calculation itself.
                        I'll report it too! Makes stuff gets notices quicker 😉
                        I know that for customers it doesn't matter who fixes it, as long it works in MRA but nothing much I can do about this specific case 😞

                        John S Parryundefined 1 Reply Last reply
                        0
                        • Corjan Meijerinkundefined Corjan Meijerink

                          @John-S-Parry Exactly! Please report it here: https://mapfeedback.here.com/#/report

                          We are not responsible for the HERE route calculation itself.
                          I'll report it too! Makes stuff gets notices quicker 😉
                          I know that for customers it doesn't matter who fixes it, as long it works in MRA but nothing much I can do about this specific case 😞

                          John S Parryundefined Offline
                          John S Parryundefined Offline
                          John S Parry
                          wrote on last edited by
                          #18

                          @Corjan-Meijerink Thanks for your response. I'll report when time permits.

                          What's interesting is the native HERE app (HERE WeGo), using the motorcycle profile setting, calculates correctly. I'll also try importing into the XT (also HERE) to see what's actually calculated. I don't know why MRA's HERE implementation would be different, but I guess there are complexities in play I don't understand. At least there is a solution I can implement now.

                          John S Parryundefined 1 Reply Last reply
                          0
                          • Rob Kelleyundefined Rob Kelley

                            @John-S-Parry said in Route Makes Unexpected Detour:

                            @Leike-Lodiers When in "Car" mode, routes do show a picture of a car and a motorcycle on top of each other for mode. BTW, is there a way to change the mode for routes already created? I can't figure out how to change it for other older routes.

                            In any case, when in motorcycle mode, the route calculated in my example is just plain wrong at any level. Different for an explainable reason is OK, but that's not the situation here. What happened in my case is clearly a bug.

                            @Corjan-Meijerink, is this on a list of upcoming fixes?

                            Open the route in MRA on your PC and from the left bar menu select 'Route Information' and change it under 'Transport Mode'

                            John S Parryundefined Offline
                            John S Parryundefined Offline
                            John S Parry
                            wrote on last edited by John S Parry
                            #19

                            @Rob-Kelley Thanks for pointing me to the right place. 👍

                            1 Reply Last reply
                            0
                            • John S Parryundefined John S Parry

                              @Corjan-Meijerink Thanks for your response. I'll report when time permits.

                              What's interesting is the native HERE app (HERE WeGo), using the motorcycle profile setting, calculates correctly. I'll also try importing into the XT (also HERE) to see what's actually calculated. I don't know why MRA's HERE implementation would be different, but I guess there are complexities in play I don't understand. At least there is a solution I can implement now.

                              John S Parryundefined Offline
                              John S Parryundefined Offline
                              John S Parry
                              wrote on last edited by
                              #20

                              Correction to my previous comment that motorcycle mode routes correctly on the HERE WeGo app. It doesn’t. 😳

                              Car mode routes correctly, while motorcycle has the same issue found in MRA. It’s definitely a HERE bug.

                              Corjan Meijerinkundefined 1 Reply Last reply
                              1
                              • John S Parryundefined John S Parry

                                Correction to my previous comment that motorcycle mode routes correctly on the HERE WeGo app. It doesn’t. 😳

                                Car mode routes correctly, while motorcycle has the same issue found in MRA. It’s definitely a HERE bug.

                                Corjan Meijerinkundefined Online
                                Corjan Meijerinkundefined Online
                                Corjan Meijerink
                                administrator
                                wrote on last edited by
                                #21

                                @John-S-Parry perfect, thanks for confirming!

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