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  4. MRA connector won't see my pc-connected BMW Navigator (tomtom version, 2024 yr)

MRA connector won't see my pc-connected BMW Navigator (tomtom version, 2024 yr)

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Rob Bousieundefined Offline
    Rob Bousieundefined Offline
    Rob Bousie
    wrote on last edited by
    #1

    Every export option the MRA Connector (windows) offers, won't do it. The picture shows the options, but when you have Gold license (like I have now) there are even more options, but still none of them work.

    MyRoute-connector-wont-connnect.png

    The two TomTom export options mention that the device needs to approve the import, but nothing shows on the BMW Navigator.

    All other export options just mention that the Navigator is not connected. However, when browsing through en explorer windows, I can also browse the local storage on the Navigator.

    I reported it to MyRoute but they wont follow-up, and exit the conversation by noting that i can manually export the routes and manually import them on my device.

    Anybody else more luck?

    King 06undefined Nick Carthewundefined 2 Replies Last reply
    0
    • Rob Bousieundefined Rob Bousie

      Every export option the MRA Connector (windows) offers, won't do it. The picture shows the options, but when you have Gold license (like I have now) there are even more options, but still none of them work.

      MyRoute-connector-wont-connnect.png

      The two TomTom export options mention that the device needs to approve the import, but nothing shows on the BMW Navigator.

      All other export options just mention that the Navigator is not connected. However, when browsing through en explorer windows, I can also browse the local storage on the Navigator.

      I reported it to MyRoute but they wont follow-up, and exit the conversation by noting that i can manually export the routes and manually import them on my device.

      Anybody else more luck?

      King 06undefined Offline
      King 06undefined Offline
      King 06
      wrote on last edited by
      #2

      @Rob-Bousie
      You call your BMW Navigator a "tomtom version, 2024 yr". But that is a wrong assumption. The BMW Navigator is a device developed by BMW with TomTom techniques. It is not a TomTom and therefore the current MRA connector does not work with your device.
      There are several other ways to export your route to the BMW Navigator. They are also described here on the forum.

      Rob Bousieundefined 1 Reply Last reply
      0
      • Rob Bousieundefined Rob Bousie

        Every export option the MRA Connector (windows) offers, won't do it. The picture shows the options, but when you have Gold license (like I have now) there are even more options, but still none of them work.

        MyRoute-connector-wont-connnect.png

        The two TomTom export options mention that the device needs to approve the import, but nothing shows on the BMW Navigator.

        All other export options just mention that the Navigator is not connected. However, when browsing through en explorer windows, I can also browse the local storage on the Navigator.

        I reported it to MyRoute but they wont follow-up, and exit the conversation by noting that i can manually export the routes and manually import them on my device.

        Anybody else more luck?

        Nick Carthewundefined Offline
        Nick Carthewundefined Offline
        Nick Carthew
        RouteXperts Instructor
        wrote on last edited by
        #3

        @Rob-Bousie The fact that your navigation device uses the TomTom map and algorithms, I would advise you to change your planning map from HERE to TomTom.

        d720562f-1f14-4178-8ae7-58492b994f4b-image.png

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox B8J bar buttons.
        Quadlock wireless mount for IPhone 11.
        Cardo Scala Packtalk Bold.
        TomTom Rider 500. (In the cupboard now)

        Rob Bousieundefined 1 Reply Last reply
        0
        • King 06undefined King 06

          @Rob-Bousie
          You call your BMW Navigator a "tomtom version, 2024 yr". But that is a wrong assumption. The BMW Navigator is a device developed by BMW with TomTom techniques. It is not a TomTom and therefore the current MRA connector does not work with your device.
          There are several other ways to export your route to the BMW Navigator. They are also described here on the forum.

          Rob Bousieundefined Offline
          Rob Bousieundefined Offline
          Rob Bousie
          wrote on last edited by
          #4

          @King-06 Thank you for replying. I know how to do it manually, but I would really like to use the Export function directly into my Navigator. But you mention there are several ways, so I am gonna dig in the forum some more. Again, thank you.

          Rob

          ps. I did change the Routes from HERE to TomTom, still no luck. Export problem stays unchanged.

          1 Reply Last reply
          0
          • Nick Carthewundefined Nick Carthew

            @Rob-Bousie The fact that your navigation device uses the TomTom map and algorithms, I would advise you to change your planning map from HERE to TomTom.

            d720562f-1f14-4178-8ae7-58492b994f4b-image.png

            Rob Bousieundefined Offline
            Rob Bousieundefined Offline
            Rob Bousie
            wrote on last edited by
            #5

            @Nick-Carthew hi Nick, I encountered the issue before I was a Lifetime member. But now I am, and after changing the map from HERE to TomTom, like you mentioned, the issue stayed unchanged. I really just would like to benefit from the Connectors functionality. Thank you for replying. Cheers,
            Rob

            King 06undefined 1 Reply Last reply
            0
            • Rob Bousieundefined Rob Bousie

              @Nick-Carthew hi Nick, I encountered the issue before I was a Lifetime member. But now I am, and after changing the map from HERE to TomTom, like you mentioned, the issue stayed unchanged. I really just would like to benefit from the Connectors functionality. Thank you for replying. Cheers,
              Rob

              King 06undefined Offline
              King 06undefined Offline
              King 06
              wrote on last edited by
              #6

              @Rob-Bousie
              Changing from Here to TomTom map is not meant to enable export. The BMW ConnectedRideNaviagoter uses TomTom maps and then it is better to plan with the same map.

              You can easily export your created and saved routes to the Connected Ride App if you use the MRA App on your smartphone. After that your route will sync with the Nav.

              Rob Bousieundefined 1 Reply Last reply
              0
              • King 06undefined King 06

                @Rob-Bousie
                Changing from Here to TomTom map is not meant to enable export. The BMW ConnectedRideNaviagoter uses TomTom maps and then it is better to plan with the same map.

                You can easily export your created and saved routes to the Connected Ride App if you use the MRA App on your smartphone. After that your route will sync with the Nav.

                Rob Bousieundefined Offline
                Rob Bousieundefined Offline
                Rob Bousie
                wrote on last edited by
                #7

                @King-06 tesrting that, will be my first task for tomorrow 😊

                King 06undefined 1 Reply Last reply
                0
                • Rob Bousieundefined Rob Bousie

                  @King-06 tesrting that, will be my first task for tomorrow 😊

                  King 06undefined Offline
                  King 06undefined Offline
                  King 06
                  wrote on last edited by
                  #8

                  @Rob-Bousie
                  MRA and the BMW Connected App

                  The menus have changed in appearance recently, but their essence will certainly still be recognizable.

                  Rob Bousieundefined 1 Reply Last reply
                  0
                  • King 06undefined King 06

                    @Rob-Bousie
                    MRA and the BMW Connected App

                    The menus have changed in appearance recently, but their essence will certainly still be recognizable.

                    Rob Bousieundefined Offline
                    Rob Bousieundefined Offline
                    Rob Bousie
                    wrote on last edited by
                    #9

                    @King-06 menus changed indeed, but still very workable. Great topic find, this worked for me. πŸ‘ πŸ‘

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