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  4. MRA connector won't see my pc-connected BMW Navigator (tomtom version, 2024 yr)

MRA connector won't see my pc-connected BMW Navigator (tomtom version, 2024 yr)

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  • undefined Offline
    undefined Offline
    Rob Bousie
    wrote on 18 Sept 2024, 15:19 last edited by
    #1

    Every export option the MRA Connector (windows) offers, won't do it. The picture shows the options, but when you have Gold license (like I have now) there are even more options, but still none of them work.

    MyRoute-connector-wont-connnect.png

    The two TomTom export options mention that the device needs to approve the import, but nothing shows on the BMW Navigator.

    All other export options just mention that the Navigator is not connected. However, when browsing through en explorer windows, I can also browse the local storage on the Navigator.

    I reported it to MyRoute but they wont follow-up, and exit the conversation by noting that i can manually export the routes and manually import them on my device.

    Anybody else more luck?

    undefined undefined 2 Replies Last reply 19 Sept 2024, 08:36
    0
    • undefined Rob Bousie
      18 Sept 2024, 15:19

      Every export option the MRA Connector (windows) offers, won't do it. The picture shows the options, but when you have Gold license (like I have now) there are even more options, but still none of them work.

      MyRoute-connector-wont-connnect.png

      The two TomTom export options mention that the device needs to approve the import, but nothing shows on the BMW Navigator.

      All other export options just mention that the Navigator is not connected. However, when browsing through en explorer windows, I can also browse the local storage on the Navigator.

      I reported it to MyRoute but they wont follow-up, and exit the conversation by noting that i can manually export the routes and manually import them on my device.

      Anybody else more luck?

      undefined Offline
      undefined Offline
      King 06
      wrote on 19 Sept 2024, 08:36 last edited by
      #2

      @Rob-Bousie
      You call your BMW Navigator a "tomtom version, 2024 yr". But that is a wrong assumption. The BMW Navigator is a device developed by BMW with TomTom techniques. It is not a TomTom and therefore the current MRA connector does not work with your device.
      There are several other ways to export your route to the BMW Navigator. They are also described here on the forum.

      undefined 1 Reply Last reply 21 Sept 2024, 20:44
      0
      • undefined Rob Bousie
        18 Sept 2024, 15:19

        Every export option the MRA Connector (windows) offers, won't do it. The picture shows the options, but when you have Gold license (like I have now) there are even more options, but still none of them work.

        MyRoute-connector-wont-connnect.png

        The two TomTom export options mention that the device needs to approve the import, but nothing shows on the BMW Navigator.

        All other export options just mention that the Navigator is not connected. However, when browsing through en explorer windows, I can also browse the local storage on the Navigator.

        I reported it to MyRoute but they wont follow-up, and exit the conversation by noting that i can manually export the routes and manually import them on my device.

        Anybody else more luck?

        undefined Offline
        undefined Offline
        Nick Carthew
        RouteXpert
        wrote on 19 Sept 2024, 08:58 last edited by
        #3

        @Rob-Bousie The fact that your navigation device uses the TomTom map and algorithms, I would advise you to change your planning map from HERE to TomTom.

        d720562f-1f14-4178-8ae7-58492b994f4b-image.png

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox B8J bar buttons.
        Quadlock wireless mount for IPhone 11.
        Cardo Scala Packtalk Bold.
        TomTom Rider 500. (In the cupboard now)

        undefined 1 Reply Last reply 21 Sept 2024, 20:47
        0
        • undefined King 06
          19 Sept 2024, 08:36

          @Rob-Bousie
          You call your BMW Navigator a "tomtom version, 2024 yr". But that is a wrong assumption. The BMW Navigator is a device developed by BMW with TomTom techniques. It is not a TomTom and therefore the current MRA connector does not work with your device.
          There are several other ways to export your route to the BMW Navigator. They are also described here on the forum.

          undefined Offline
          undefined Offline
          Rob Bousie
          wrote on 21 Sept 2024, 20:44 last edited by
          #4

          @King-06 Thank you for replying. I know how to do it manually, but I would really like to use the Export function directly into my Navigator. But you mention there are several ways, so I am gonna dig in the forum some more. Again, thank you.

          Rob

          ps. I did change the Routes from HERE to TomTom, still no luck. Export problem stays unchanged.

          1 Reply Last reply
          0
          • undefined Nick Carthew
            19 Sept 2024, 08:58

            @Rob-Bousie The fact that your navigation device uses the TomTom map and algorithms, I would advise you to change your planning map from HERE to TomTom.

            d720562f-1f14-4178-8ae7-58492b994f4b-image.png

            undefined Offline
            undefined Offline
            Rob Bousie
            wrote on 21 Sept 2024, 20:47 last edited by
            #5

            @Nick-Carthew hi Nick, I encountered the issue before I was a Lifetime member. But now I am, and after changing the map from HERE to TomTom, like you mentioned, the issue stayed unchanged. I really just would like to benefit from the Connectors functionality. Thank you for replying. Cheers,
            Rob

            undefined 1 Reply Last reply 21 Sept 2024, 20:55
            0
            • undefined Rob Bousie
              21 Sept 2024, 20:47

              @Nick-Carthew hi Nick, I encountered the issue before I was a Lifetime member. But now I am, and after changing the map from HERE to TomTom, like you mentioned, the issue stayed unchanged. I really just would like to benefit from the Connectors functionality. Thank you for replying. Cheers,
              Rob

              undefined Offline
              undefined Offline
              King 06
              wrote on 21 Sept 2024, 20:55 last edited by
              #6

              @Rob-Bousie
              Changing from Here to TomTom map is not meant to enable export. The BMW ConnectedRideNaviagoter uses TomTom maps and then it is better to plan with the same map.

              You can easily export your created and saved routes to the Connected Ride App if you use the MRA App on your smartphone. After that your route will sync with the Nav.

              undefined 1 Reply Last reply 21 Sept 2024, 20:57
              0
              • undefined King 06
                21 Sept 2024, 20:55

                @Rob-Bousie
                Changing from Here to TomTom map is not meant to enable export. The BMW ConnectedRideNaviagoter uses TomTom maps and then it is better to plan with the same map.

                You can easily export your created and saved routes to the Connected Ride App if you use the MRA App on your smartphone. After that your route will sync with the Nav.

                undefined Offline
                undefined Offline
                Rob Bousie
                wrote on 21 Sept 2024, 20:57 last edited by
                #7

                @King-06 tesrting that, will be my first task for tomorrow 😊

                undefined 1 Reply Last reply 21 Sept 2024, 21:10
                0
                • undefined Rob Bousie
                  21 Sept 2024, 20:57

                  @King-06 tesrting that, will be my first task for tomorrow 😊

                  undefined Offline
                  undefined Offline
                  King 06
                  wrote on 21 Sept 2024, 21:10 last edited by
                  #8

                  @Rob-Bousie
                  MRA and the BMW Connected App

                  The menus have changed in appearance recently, but their essence will certainly still be recognizable.

                  undefined 1 Reply Last reply 22 Sept 2024, 14:42
                  0
                  • undefined King 06
                    21 Sept 2024, 21:10

                    @Rob-Bousie
                    MRA and the BMW Connected App

                    The menus have changed in appearance recently, but their essence will certainly still be recognizable.

                    undefined Offline
                    undefined Offline
                    Rob Bousie
                    wrote on 22 Sept 2024, 14:42 last edited by
                    #9

                    @King-06 menus changed indeed, but still very workable. Great topic find, this worked for me. 👏 👍

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