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  4. Best way to submit video of MRA Nav Next / Android Auto Ongoing Issue

Best way to submit video of MRA Nav Next / Android Auto Ongoing Issue

Scheduled Pinned Locked Moved [App] Android Auto & CarPlay
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  • Rob Smithundefined Offline
    Rob Smithundefined Offline
    Rob Smith
    wrote on last edited by
    #1

    Whats the best way to submit a video showing problems that continue with MRA Navigation Next and Android Auto? Obviously will be quite a large file. I can self host but aware the developers may not want to click on a url pointing to self hosted item. Cheers.

    Rob Verhoeffundefined 1 Reply Last reply
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    • Rob Smithundefined Rob Smith

      Whats the best way to submit a video showing problems that continue with MRA Navigation Next and Android Auto? Obviously will be quite a large file. I can self host but aware the developers may not want to click on a url pointing to self hosted item. Cheers.

      Rob Verhoeffundefined Online
      Rob Verhoeffundefined Online
      Rob Verhoeff
      wrote on last edited by
      #2

      @Rob-Smith post an URL to a YouTube channel?

      BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
      iOS on iPhone 13 (mounted on Quadlock)
      Apple CarPlay in VW T-Roc (wired)
      Routelab on MacBook Air & iMac (Ventura & Monterey)

      Rob Smithundefined 1 Reply Last reply
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      • Rob Verhoeffundefined Rob Verhoeff

        @Rob-Smith post an URL to a YouTube channel?

        Rob Smithundefined Offline
        Rob Smithundefined Offline
        Rob Smith
        wrote on last edited by
        #3

        @Rob-Verhoeff I guess so, but would have thought MRA would rather not have videos being put up in public of problems with the app, not exactly great advertising for the product?

        I thought I would take video as have already a number of times reported the issues I am seeing to not really get a response to fix them. Reporting faults seems to be a bit of a free for all with no clarity if things get picked up / fixed.

        Someone on the FB group suggested joining the Beta testing group as that way (perhaps) you report issues and do actually get clarity that someone has actually seen what you have taken time to write/share and also perhaps a post when the issue is fixed and which version of the software/app the fix went live in.

        Rob Verhoeffundefined Tim Watsonundefined 2 Replies Last reply
        0
        • Rob Smithundefined Rob Smith

          @Rob-Verhoeff I guess so, but would have thought MRA would rather not have videos being put up in public of problems with the app, not exactly great advertising for the product?

          I thought I would take video as have already a number of times reported the issues I am seeing to not really get a response to fix them. Reporting faults seems to be a bit of a free for all with no clarity if things get picked up / fixed.

          Someone on the FB group suggested joining the Beta testing group as that way (perhaps) you report issues and do actually get clarity that someone has actually seen what you have taken time to write/share and also perhaps a post when the issue is fixed and which version of the software/app the fix went live in.

          Rob Verhoeffundefined Online
          Rob Verhoeffundefined Online
          Rob Verhoeff
          wrote on last edited by
          #4

          @Rob-Smith A YouTube video can be made private! Only those who have the URL can see the video. Perhaps you can submit a ticket (if wanted) an share the URL in that ticket?

          BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
          iOS on iPhone 13 (mounted on Quadlock)
          Apple CarPlay in VW T-Roc (wired)
          Routelab on MacBook Air & iMac (Ventura & Monterey)

          Rob Smithundefined 1 Reply Last reply
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          • Rob Verhoeffundefined Rob Verhoeff

            @Rob-Smith A YouTube video can be made private! Only those who have the URL can see the video. Perhaps you can submit a ticket (if wanted) an share the URL in that ticket?

            Rob Smithundefined Offline
            Rob Smithundefined Offline
            Rob Smith
            wrote on last edited by
            #5

            @Rob-Verhoeff Thank you - love the "!" - will do. Have a great day.

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            • Rob Smithundefined Rob Smith

              @Rob-Verhoeff I guess so, but would have thought MRA would rather not have videos being put up in public of problems with the app, not exactly great advertising for the product?

              I thought I would take video as have already a number of times reported the issues I am seeing to not really get a response to fix them. Reporting faults seems to be a bit of a free for all with no clarity if things get picked up / fixed.

              Someone on the FB group suggested joining the Beta testing group as that way (perhaps) you report issues and do actually get clarity that someone has actually seen what you have taken time to write/share and also perhaps a post when the issue is fixed and which version of the software/app the fix went live in.

              Tim Watsonundefined Offline
              Tim Watsonundefined Offline
              Tim Watson
              wrote on last edited by
              #6

              @Rob-Smith Hey Rob. There's a new forum section this week for Android Auto and CarPlay. Probably worth sticking the post in there.

              I'm struggling with AA myself, and often wonder if I'm the only person experiencing some of the issues - maybe it's AA and not CarPlay, or maybe it's related to driving on the left etc. etc.

              If you want to message me directly I'm happy to "compare notes" and see if either of us have found a workaround or simply don't experience the same issues.

              1 Reply Last reply
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              • Corjan Meijerinkundefined Corjan Meijerink moved this topic from [App] Problems, Bugs and other Issues on
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