"White screen"
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wrote on 20 Aug 2023, 05:52 last edited by b0hd1
If for any reason I stop the navigation, if I later want to Resume, the screen remains blank.
It also occurs when it automatically switches from online mode to offline mode due to GPS signal loss.
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wrote on 21 Aug 2023, 06:29 last edited by
Same experience here, already opened a support ticket for it.
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Alpha testerwrote on 21 Aug 2023, 06:43 last edited by Corjan Meijerink
This usecase is under investigation. You probably don't have a crashlog but can make one yourself. Longpress on the version number in the app and send it to the support along with a step by step explanation of your findings.
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If for any reason I stop the navigation, if I later want to Resume, the screen remains blank.
It also occurs when it automatically switches from online mode to offline mode due to GPS signal loss.
@b0hd1 said in "White screen":
If for any reason I stop the navigation, if I later want to Resume, the screen remains blank.
It also occurs when it automatically switches from online mode to offline mode due to GPS signal loss.
I assume you meant "GSM signal loss".
Yes I have been experiencing the same thing repeatedly. There might be a correlation with the OSM map problems that occured yesterday, but I am not sure. I found that when resume does not work, re-opening the route or destination from the recent routes does. -
@b0hd1 said in "White screen":
If for any reason I stop the navigation, if I later want to Resume, the screen remains blank.
It also occurs when it automatically switches from online mode to offline mode due to GPS signal loss.
I assume you meant "GSM signal loss".
Yes I have been experiencing the same thing repeatedly. There might be a correlation with the OSM map problems that occured yesterday, but I am not sure. I found that when resume does not work, re-opening the route or destination from the recent routes does.@Con-Hennekens Yesterday afternoon, I tried in various ways to make the app choke on offline and online navigation combined with closing and resuming the route. I tried various different possibilities in the sequence of offline and online. Couldn't simulate a white or gray screen on iOS.
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@Con-Hennekens Yesterday afternoon, I tried in various ways to make the app choke on offline and online navigation combined with closing and resuming the route. I tried various different possibilities in the sequence of offline and online. Couldn't simulate a white or gray screen on iOS.
wrote on 21 Aug 2023, 14:31 last edited by@Rob-Verhoeff Android.
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If for any reason I stop the navigation, if I later want to Resume, the screen remains blank.
It also occurs when it automatically switches from online mode to offline mode due to GPS signal loss.
wrote on 21 Aug 2023, 17:04 last edited by@b0hd1 Same issue. Android too
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@Rob-Verhoeff @b0hd1 @bluetuz Reported this same problem about a week ago on Android also. Corjan asked me to send the log to him.
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@Rob-Verhoeff @b0hd1 @bluetuz Reported this same problem about a week ago on Android also. Corjan asked me to send the log to him.
wrote on 22 Aug 2023, 19:27 last edited by b0hd1@Dave-J-0 @Corjan-Meijerink This happens 100% of the time I want to Resume.
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@Dave-J-0 @Corjan-Meijerink This happens 100% of the time I want to Resume.
@b0hd1 Thanks for sharing!
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@b0hd1 Thanks for sharing!
Valued contributorwrote on 23 Aug 2023, 07:30 last edited by@Corjan-Meijerink i’ve sent You a crashlog yesterday. A white screen after app crash due to an overheated Android phone. It wouldn’t start again.