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  4. MAP downloads continue to be a problem

MAP downloads continue to be a problem

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Rod Sydenhamundefined Rod Sydenham

    I can download some maps but as soon as I try to download any California maps, the app quits working. It simply reverts back to the home page. I have uninstalled/reinstalled, etc and nothing has any impact on the situation.

    Corjan Meijerinkundefined Offline
    Corjan Meijerinkundefined Offline
    Corjan Meijerink
    Developer
    wrote on last edited by
    #11

    @Rod-Sydenham If California consistently gives issue we can look into that 🙂

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    • Jörgenundefined Jörgen

      Okay, okay, I understand. I don't think I was understood correctly. 😧
      My last 6-8 Tours where also without any problems, I am just cautious.

      Nick Hodgeundefined Offline
      Nick Hodgeundefined Offline
      Nick Hodge
      wrote on last edited by
      #12

      @Jörgen Jorgen. I understood. If something is labelled 'beta'. Have a backup, files, device, plan.

      Never a reflection on any development but appreciate it's in a testing phase and may have issues not yet identified/addressed

      👍

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      • Rod Sydenhamundefined Offline
        Rod Sydenhamundefined Offline
        Rod Sydenham
        wrote on last edited by
        #13

        Yes, it is California that consistently gives the problem. Whenever I try to download any map of that state, the app quits working.

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        • Rod Sydenhamundefined Offline
          Rod Sydenhamundefined Offline
          Rod Sydenham
          wrote on last edited by
          #14

          Something I have noticed.
          I just tried to download the Texas map and the same thing happened.
          It appears the issue is with maps that have multiple "sub" map areas. eg. California has 8, Texas has several as well.
          Any map that only has 1 map area seems to download correctly.

          Con Hennekensundefined Nick Carthewundefined 2 Replies Last reply
          0
          • Rod Sydenhamundefined Rod Sydenham

            Something I have noticed.
            I just tried to download the Texas map and the same thing happened.
            It appears the issue is with maps that have multiple "sub" map areas. eg. California has 8, Texas has several as well.
            Any map that only has 1 map area seems to download correctly.

            Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            Alpha tester
            wrote on last edited by
            #15

            @Rod-Sydenham, Germany consists of 16 sub-maps, and that poses no problem on my side.

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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            • Rod Sydenhamundefined Rod Sydenham

              Something I have noticed.
              I just tried to download the Texas map and the same thing happened.
              It appears the issue is with maps that have multiple "sub" map areas. eg. California has 8, Texas has several as well.
              Any map that only has 1 map area seems to download correctly.

              Nick Carthewundefined Offline
              Nick Carthewundefined Offline
              Nick Carthew
              RouteXpert
              wrote on last edited by
              #16

              @Rod-Sydenham I know this doesn’t help your situation, but I thought that I would try downloading California myself, just to check that the map downloads ok. I’m pleased to report that it does.

              IMG_1880.png

              IMG_1881.png

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox B8J bar buttons.
              Quadlock wireless mount for IPhone 11.
              Cardo Scala Packtalk Bold.
              TomTom Rider 500. (In the cupboard now)

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              • Rod Sydenhamundefined Offline
                Rod Sydenhamundefined Offline
                Rod Sydenham
                wrote on last edited by
                #17

                I am able to download the whole map of California. What I was attempting is to download just the area that I needed (in an effort to conserve storage space on my device).
                When you select "California", it gives the possibility of 2 major areas; north and south. Selecting either then gives more options for narrowing the download area.
                As soon as I selected a "sub area" to download the app would quit working.

                Perhaps the downloading of a map "subset" is not possible and you need to download the whole map of the area. If that is the case, then perhaps the display of possible downloadable subset areas be removed to avoid the confusion.

                Nick Carthewundefined 1 Reply Last reply
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                • Rod Sydenhamundefined Rod Sydenham

                  I am able to download the whole map of California. What I was attempting is to download just the area that I needed (in an effort to conserve storage space on my device).
                  When you select "California", it gives the possibility of 2 major areas; north and south. Selecting either then gives more options for narrowing the download area.
                  As soon as I selected a "sub area" to download the app would quit working.

                  Perhaps the downloading of a map "subset" is not possible and you need to download the whole map of the area. If that is the case, then perhaps the display of possible downloadable subset areas be removed to avoid the confusion.

                  Nick Carthewundefined Offline
                  Nick Carthewundefined Offline
                  Nick Carthew
                  RouteXpert
                  wrote on last edited by
                  #18

                  @Rod-Sydenham I think that you are attempting to download maps in the original navigation app. This has North and South California to choose from. This forum is for the BETA app. The BETA app has only one option, all of California. My previous screenshots are from the BETA app, the screenshot below is from the original navigation app.

                  IMG_1883.jpeg

                  Always willing to help if I can.
                  Triumph Tiger 1200 XRT called Tina.
                  MRA Navigation Next and SilverFox B8J bar buttons.
                  Quadlock wireless mount for IPhone 11.
                  Cardo Scala Packtalk Bold.
                  TomTom Rider 500. (In the cupboard now)

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                  • Rod Sydenhamundefined Offline
                    Rod Sydenhamundefined Offline
                    Rod Sydenham
                    wrote on last edited by
                    #19

                    Hmmmm.
                    When I go to the Google play store and download the Beta version of the Myroute - Navigation (the one with the blue arrow on a white background) the one that opens appears to be the old version. ie. White arrow in a white circle on a dark blue background.
                    This is what it says I am downloading
                    9fc4d66b-4d1b-479f-937d-00a662dba0a1-image.png

                    What shows up when I open it is
                    49d6747c-9098-4b60-8c93-455bbb002800-image.png

                    Nick Carthewundefined 1 Reply Last reply
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                    • Rod Sydenhamundefined Rod Sydenham

                      Hmmmm.
                      When I go to the Google play store and download the Beta version of the Myroute - Navigation (the one with the blue arrow on a white background) the one that opens appears to be the old version. ie. White arrow in a white circle on a dark blue background.
                      This is what it says I am downloading
                      9fc4d66b-4d1b-479f-937d-00a662dba0a1-image.png

                      What shows up when I open it is
                      49d6747c-9098-4b60-8c93-455bbb002800-image.png

                      Nick Carthewundefined Offline
                      Nick Carthewundefined Offline
                      Nick Carthew
                      RouteXpert
                      wrote on last edited by
                      #20

                      @Rod-Sydenham
                      Old version on left new version on the right.
                      IMG_1884.jpeg

                      Always willing to help if I can.
                      Triumph Tiger 1200 XRT called Tina.
                      MRA Navigation Next and SilverFox B8J bar buttons.
                      Quadlock wireless mount for IPhone 11.
                      Cardo Scala Packtalk Bold.
                      TomTom Rider 500. (In the cupboard now)

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                      • Rod Sydenhamundefined Offline
                        Rod Sydenhamundefined Offline
                        Rod Sydenham
                        wrote on last edited by
                        #21

                        When you go to the Google Play store this is what is displayed for "navigation"
                        c3b66951-ee72-4b7b-848a-872e110c9470-image.png

                        Maybe that should be changed so that a person doesn't think that it is linked to the Beta version of Myroute-App?

                        RetiredWingManundefined 1 Reply Last reply
                        0
                        • Rod Sydenhamundefined Rod Sydenham

                          When you go to the Google Play store this is what is displayed for "navigation"
                          c3b66951-ee72-4b7b-848a-872e110c9470-image.png

                          Maybe that should be changed so that a person doesn't think that it is linked to the Beta version of Myroute-App?

                          RetiredWingManundefined Offline
                          RetiredWingManundefined Offline
                          RetiredWingMan
                          Valued contributor
                          wrote on last edited by
                          #22

                          @Rod-Sydenham when I search Google Play Store I see the followingScreenshot_20230509-132758_Google Play Store.jpg

                          2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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                          • Rod Sydenhamundefined Offline
                            Rod Sydenhamundefined Offline
                            Rod Sydenham
                            wrote on last edited by
                            #23

                            5bd041ab-b516-4b15-aca7-1631cfc3645b-image.png

                            I apologize for not having devoted enough time to have learned all there is to know about the new app. I get (thanks to you) that it is the old navigation app that was initially giving me difficulty. However, as you can see, it is not hard to imagine that this could be the "navigation" part of the new app. It is designated as "Beta" and I am identified as a beta tester. Even the icon is new (as compared to the "old" version hiding behind it.
                            All I am suggesting is that its appearance in the Google Play store be changed to reflect reality so that others do not make the same mistake I did.

                            Dave J 0undefined 1 Reply Last reply
                            0
                            • Rod Sydenhamundefined Rod Sydenham

                              5bd041ab-b516-4b15-aca7-1631cfc3645b-image.png

                              I apologize for not having devoted enough time to have learned all there is to know about the new app. I get (thanks to you) that it is the old navigation app that was initially giving me difficulty. However, as you can see, it is not hard to imagine that this could be the "navigation" part of the new app. It is designated as "Beta" and I am identified as a beta tester. Even the icon is new (as compared to the "old" version hiding behind it.
                              All I am suggesting is that its appearance in the Google Play store be changed to reflect reality so that others do not make the same mistake I did.

                              Dave J 0undefined Offline
                              Dave J 0undefined Offline
                              Dave J 0
                              Valued contributor
                              wrote on last edited by
                              #24

                              @Rod-Sydenham it is a feature of the Play Store where you can ask to be a beta tester for some apps and the Play Store (Google) approves this for the Store and shows you as a tester. However, it can still be down to the developer to further allow you to test beta versions of the app. . You should also be able to withdraw yourself from being a beta tester for the old app from within the app within your 'Manage Apps' within the Play Store. Screenshot_20230509-220435.png
                              I am new to Android and learning these kind of things as I go along. This is very different to how iOS Test Flight works.

                              Kind Regards. Help where I can.
                              Ducati Multistrada V4 Rally
                              iPhone 15 Pro
                              Chigee AIO-5 Play
                              Google Pixel 6 Pro - mounted on SP Connect Plus
                              Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                              Corjan Meijerinkundefined 1 Reply Last reply
                              0
                              • Dave J 0undefined Dave J 0

                                @Rod-Sydenham it is a feature of the Play Store where you can ask to be a beta tester for some apps and the Play Store (Google) approves this for the Store and shows you as a tester. However, it can still be down to the developer to further allow you to test beta versions of the app. . You should also be able to withdraw yourself from being a beta tester for the old app from within the app within your 'Manage Apps' within the Play Store. Screenshot_20230509-220435.png
                                I am new to Android and learning these kind of things as I go along. This is very different to how iOS Test Flight works.

                                Corjan Meijerinkundefined Offline
                                Corjan Meijerinkundefined Offline
                                Corjan Meijerink
                                Developer
                                wrote on last edited by
                                #25

                                @Dave-J-0 correct! Android is way different. You can literally become Beta tester for almost every app there is 🙂 This is “open testing” which happens directly in the Play Store

                                iOS manages Beta builds exclusively using a separate app store so to say: TestFlight.

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                                • Rod Sydenhamundefined Offline
                                  Rod Sydenhamundefined Offline
                                  Rod Sydenham
                                  wrote on last edited by
                                  #26

                                  I did not apply to be a beta tester for the "navigation" app. That was done by MyRoute.
                                  My issue is NOT that I am a beta tester. The issue is the app is identified as the Beta version which is confusing/misleading if nothing else.

                                  Let's move on. There are some real issues that are keeping the Navigation portion from the app being acceptable. Especially in offline mode. Let's concentrate on that rather than my insignificant issue.

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