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My route is broken - Something went wrong while calculating the route

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  • TorqueRider TorqueRider

    @paul-slater-0
    I suspect you got the following message:

    Schermafbeelding 2022-05-23 om 22.53.15.png
    Have you already clicked on the green field?
    There is a good chance that you will then receive a clue about the error that has arisen:

    Schermafbeelding 2022-05-23 om 22.53.29.png
    There is a good chance that a waypoint has been placed in an inaccessible place. Check your waypoints to see if they are. be well positioned.

    Paul Slater 0
    Paul Slater 0
    Paul Slater 0
    wrote on last edited by
    #3

    @jack-van-tilburg Hi, the error message doesn't offer the option to fix the route:

    fe893520-8bc8-4587-ba6f-a40b17c3ea0a-image.png

    Ive tried checking each waypoint to make sure it is centred exactly on a road but as soon as I try and adjust one I get the same error once more

    HABVEN aka MrMRA 1 Reply Last reply
    0
    • Paul Slater 0 Paul Slater 0

      @jack-van-tilburg Hi, the error message doesn't offer the option to fix the route:

      fe893520-8bc8-4587-ba6f-a40b17c3ea0a-image.png

      Ive tried checking each waypoint to make sure it is centred exactly on a road but as soon as I try and adjust one I get the same error once more

      HABVEN aka MrMRA
      HABVEN aka MrMRA
      HABVEN aka MrMRA
      Valued contributor
      wrote on last edited by
      #4

      @paul-slater-0

      Hi Paul, please share tje url of your route here. Make sure it is set on Public

      BMW BMW Connected Ride Navigator/Garmin Zumo XT3/XT2/XT//Tourstart/ MyRouteapp (The App)/...
      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

      Paul Slater 0 1 Reply Last reply
      0
      • HABVEN aka MrMRA HABVEN aka MrMRA

        @paul-slater-0

        Hi Paul, please share tje url of your route here. Make sure it is set on Public

        Paul Slater 0
        Paul Slater 0
        Paul Slater 0
        wrote on last edited by Paul Slater 0
        #5

        @hans-van-de-ven-mra-master It is currently Private, how do I set it to Public please?

        OK I found out how 🙂

        Here is the route https://www.myrouteapp.com/route/open/5935324

        Paul Slater 0 1 Reply Last reply
        0
        • Paul Slater 0 Paul Slater 0

          @hans-van-de-ven-mra-master It is currently Private, how do I set it to Public please?

          OK I found out how 🙂

          Here is the route https://www.myrouteapp.com/route/open/5935324

          Paul Slater 0
          Paul Slater 0
          Paul Slater 0
          wrote on last edited by
          #6

          @paul-slater-0 I have been to each waypoint and zoomed right in to ensure each is centred on a road. But it still gave the same issue with each waypoint I moved a quarter of an inch.
          Now I have just added a new waypoint after (5) to aid the route, and it is now only calculating the route between points 21 and 22 as far as I can tell

          HABVEN aka MrMRA Nick Carthew 2 Replies Last reply
          0
          • Paul Slater 0 Paul Slater 0

            @paul-slater-0 I have been to each waypoint and zoomed right in to ensure each is centred on a road. But it still gave the same issue with each waypoint I moved a quarter of an inch.
            Now I have just added a new waypoint after (5) to aid the route, and it is now only calculating the route between points 21 and 22 as far as I can tell

            HABVEN aka MrMRA
            HABVEN aka MrMRA
            HABVEN aka MrMRA
            Valued contributor
            wrote on last edited by HABVEN aka MrMRA
            #7

            @paul-slater-0
            No problem here:
            OSM Map:
            d7d12f63-2d8d-4a46-8f28-6047058fd57d-image.png

            TomTom map:
            c72004c8-8be5-4360-ae19-6dcbfa94f809-image.png

            Here Map:
            b55e12e7-63fa-481c-9a6b-d8cc16d3aa59-image.png

            BMW BMW Connected Ride Navigator/Garmin Zumo XT3/XT2/XT//Tourstart/ MyRouteapp (The App)/...
            Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

            1 Reply Last reply
            0
            • Paul Slater 0 Paul Slater 0

              @paul-slater-0 I have been to each waypoint and zoomed right in to ensure each is centred on a road. But it still gave the same issue with each waypoint I moved a quarter of an inch.
              Now I have just added a new waypoint after (5) to aid the route, and it is now only calculating the route between points 21 and 22 as far as I can tell

              Nick Carthew
              Nick Carthew
              Nick Carthew
              RouteXpert
              wrote on last edited by
              #8

              @paul-slater-0 When I FULLY zoom in some route points are off the road. If you look at route point 10 you will notice that you will get one of those annoying turns that immediately tell you to turn back.

              912FF036-8CB8-46EE-A6AF-154FF5009ABE.png B915DBCF-8627-4178-8324-772D46EB7024.png 46F9755A-8CF4-4B26-B533-366B6D47E485.png 360C0A61-0552-4387-9C7A-DBF8F67B6B79.png

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox BJ8

              HABVEN aka MrMRA 1 Reply Last reply
              0
              • Nick Carthew Nick Carthew

                @paul-slater-0 When I FULLY zoom in some route points are off the road. If you look at route point 10 you will notice that you will get one of those annoying turns that immediately tell you to turn back.

                912FF036-8CB8-46EE-A6AF-154FF5009ABE.png B915DBCF-8627-4178-8324-772D46EB7024.png 46F9755A-8CF4-4B26-B533-366B6D47E485.png 360C0A61-0552-4387-9C7A-DBF8F67B6B79.png

                HABVEN aka MrMRA
                HABVEN aka MrMRA
                HABVEN aka MrMRA
                Valued contributor
                wrote on last edited by
                #9

                @Paul-Slater-0
                I haven't checked the waypoints, as @Nick-Carthew points out, I just opened the route in the different maps, and as you can see it's just being calculated.

                BMW BMW Connected Ride Navigator/Garmin Zumo XT3/XT2/XT//Tourstart/ MyRouteapp (The App)/...
                Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                Paul Slater 0 1 Reply Last reply
                0
                • HABVEN aka MrMRA HABVEN aka MrMRA

                  @Paul-Slater-0
                  I haven't checked the waypoints, as @Nick-Carthew points out, I just opened the route in the different maps, and as you can see it's just being calculated.

                  Paul Slater 0
                  Paul Slater 0
                  Paul Slater 0
                  wrote on last edited by
                  #10

                  @hans-van-de-ven-mra-master
                  I checked them using Google Maps, not OSM, but the problem I have now is that the roite is not calculating at all and only showing the connection between the final two points

                  2b5e5fa4-6279-47cd-9df7-84961725472d-image.png

                  Is there a way to "force" a recalc of the whole route from 1 to 22 ?

                  Paul Slater 0 HABVEN aka MrMRA 2 Replies Last reply
                  0
                  • Paul Slater 0 Paul Slater 0

                    @hans-van-de-ven-mra-master
                    I checked them using Google Maps, not OSM, but the problem I have now is that the roite is not calculating at all and only showing the connection between the final two points

                    2b5e5fa4-6279-47cd-9df7-84961725472d-image.png

                    Is there a way to "force" a recalc of the whole route from 1 to 22 ?

                    Paul Slater 0
                    Paul Slater 0
                    Paul Slater 0
                    wrote on last edited by
                    #11

                    @paul-slater-0 also the waypoints are now unnamed

                    f6b70fc9-b142-4f9e-905c-fae5cffbf76f-image.png

                    1 Reply Last reply
                    0
                    • Paul Slater 0 Paul Slater 0

                      @hans-van-de-ven-mra-master
                      I checked them using Google Maps, not OSM, but the problem I have now is that the roite is not calculating at all and only showing the connection between the final two points

                      2b5e5fa4-6279-47cd-9df7-84961725472d-image.png

                      Is there a way to "force" a recalc of the whole route from 1 to 22 ?

                      HABVEN aka MrMRA
                      HABVEN aka MrMRA
                      HABVEN aka MrMRA
                      Valued contributor
                      wrote on last edited by
                      #12

                      @paul-slater-0

                      Open the route in the OSM map, go to point 1, zoom in to the max and set the point on the right position on the road, then point 2 etc

                      BMW BMW Connected Ride Navigator/Garmin Zumo XT3/XT2/XT//Tourstart/ MyRouteapp (The App)/...
                      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

                      Paul Slater 0 1 Reply Last reply
                      0
                      • HABVEN aka MrMRA HABVEN aka MrMRA

                        @paul-slater-0

                        Open the route in the OSM map, go to point 1, zoom in to the max and set the point on the right position on the road, then point 2 etc

                        Paul Slater 0
                        Paul Slater 0
                        Paul Slater 0
                        wrote on last edited by Paul Slater 0
                        #13

                        @hans-van-de-ven-mra-master Hi, I lready did this. I was using the Google Maps overlay not OSM, but I zoomed in to the maximum on each point (all 22 of them) and made sure it was on a road. The problem seemed to be that even when I dragged the ones that were slightly misplaced, the program then recalcluated for 20 seconds each time, and each time produced the error message as originally posted, so I'm not certain that the adjustments have "stuck", particualrly as the points are still showing as off the road.

                        The thing is, the route was working fine until yesterday evening, all the points were connected and all the waypoints had names.

                        It's beginning to seem like I might need to replot the route from start to finish

                        TorqueRider 1 Reply Last reply
                        0
                        • Paul Slater 0 Paul Slater 0

                          @hans-van-de-ven-mra-master Hi, I lready did this. I was using the Google Maps overlay not OSM, but I zoomed in to the maximum on each point (all 22 of them) and made sure it was on a road. The problem seemed to be that even when I dragged the ones that were slightly misplaced, the program then recalcluated for 20 seconds each time, and each time produced the error message as originally posted, so I'm not certain that the adjustments have "stuck", particualrly as the points are still showing as off the road.

                          The thing is, the route was working fine until yesterday evening, all the points were connected and all the waypoints had names.

                          It's beginning to seem like I might need to replot the route from start to finish

                          TorqueRider
                          TorqueRider
                          TorqueRider
                          wrote on last edited by TorqueRider
                          #14

                          @paul-slater-0
                          Same route point, different maps.
                          You have to organise your route points with the OSM map and without an other overlay.

                          Google Maps
                          Schermafbeelding 2022-05-24 om 09.29.25.png

                          Opem Source Map
                          Schermafbeelding 2022-05-24 om 09.29.43.png

                          Paul Slater 0 TorqueRider 2 Replies Last reply
                          0
                          • TorqueRider TorqueRider

                            @paul-slater-0
                            Same route point, different maps.
                            You have to organise your route points with the OSM map and without an other overlay.

                            Google Maps
                            Schermafbeelding 2022-05-24 om 09.29.25.png

                            Opem Source Map
                            Schermafbeelding 2022-05-24 om 09.29.43.png

                            Paul Slater 0
                            Paul Slater 0
                            Paul Slater 0
                            wrote on last edited by
                            #15

                            @jack-van-tilburg ahh okay, I didn't realise that. Thanks for the tip!

                            1 Reply Last reply
                            0
                            • TorqueRider TorqueRider

                              @paul-slater-0
                              Same route point, different maps.
                              You have to organise your route points with the OSM map and without an other overlay.

                              Google Maps
                              Schermafbeelding 2022-05-24 om 09.29.25.png

                              Opem Source Map
                              Schermafbeelding 2022-05-24 om 09.29.43.png

                              TorqueRider
                              TorqueRider
                              TorqueRider
                              wrote on last edited by
                              #16

                              @jack-van-tilburg said in My route is broken - Something went wrong while calculating the route:

                              You have to organise your route points with the OSM map and without an other overlay.

                              And of course the Here map if you use Garmin or MRA Nav
                              And the TomTom map when using TomTom navigation.
                              But the same always applies and that is that you should not use a different overlay.

                              1 Reply Last reply
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