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  4. App very laggy

App very laggy

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Thomas Neumeyerundefined Thomas Neumeyer

    Hello, I am using since Yesterday a new Ulefone Armor 16 X with Android 15. The app is sometimes very slow and when I move the map to check the route it is not moving for 2 seconds. Also the name of the next turning point is stuttering while moving. All other apps are fluently moving without lagg (osmand, dmd, Maps). No issue at all. Does somebody else face similar issues? The phone is great and very bright hence a good solution for decent use. I am on the latest app version. Regards Thomas

    Adrian Avramundefined Offline
    Adrian Avramundefined Offline
    Adrian Avram
    wrote last edited by
    #3

    @Thomas-Neumeyer here is a screen record ...https://drive.google.com/file/d/1eC4YeJ3zt3nDYEwKlNCwacmG07fhqcbz/view?pli=1

    Best regards,
    Adrian

    Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
    MyRoute-APP (Planner+Navigation, GOLD Lifetime)
    Honda NC750X (2021) with CHIGEE Aio-5 Play

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    • Thomas Neumeyerundefined Offline
      Thomas Neumeyerundefined Offline
      Thomas Neumeyer
      wrote last edited by
      #4

      Hello Adrian, I think I have the same issue. Hope 4.5.0 will fix it or another version. I tried all modes, online and offline. Same thing.

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      • Nick Carthewundefined Offline
        Nick Carthewundefined Offline
        Nick Carthew
        RouteXpert
        wrote last edited by Nick Carthew
        #5

        Again, just to balance this conversation, I use an iPhone 11 and I see no lag at all. With very few users reporting the same problem on this topic or the other similar topic https://forum.myrouteapp.com/topic/9580/stuttering-menu-after-4.4.0-update/33?_=1753869747767
        it really doesn't seem to be a widespread problem. That's not to say it doesn't warrant looking at though.

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox BJ8

        Adrian Avramundefined 1 Reply Last reply
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        • Nick Carthewundefined Nick Carthew

          Again, just to balance this conversation, I use an iPhone 11 and I see no lag at all. With very few users reporting the same problem on this topic or the other similar topic https://forum.myrouteapp.com/topic/9580/stuttering-menu-after-4.4.0-update/33?_=1753869747767
          it really doesn't seem to be a widespread problem. That's not to say it doesn't warrant looking at though.

          Adrian Avramundefined Offline
          Adrian Avramundefined Offline
          Adrian Avram
          wrote last edited by Adrian Avram
          #6

          @Nick-Carthew this problem has been addressed ....with no sollution. It present only on Android phones, not on Apple phones.
          I have opened a ticket, sent logs, videos and the developers email me saying they don't know why this is happening....

          Best regards,
          Adrian

          Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
          MyRoute-APP (Planner+Navigation, GOLD Lifetime)
          Honda NC750X (2021) with CHIGEE Aio-5 Play

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          • Thomas Neumeyerundefined Offline
            Thomas Neumeyerundefined Offline
            Thomas Neumeyer
            wrote last edited by
            #7

            I tried it at my Samsung Galaxy Tab Active 3. Here the same app version works well, no laggs just ok. But the other device really has a issue. It looks like the CPU/GPU is overloaded for whatever reason. I hope that dev's could look into it. Maybe its related to Android 15? Personally I really like the app and get used to it. But there are quite often draw backs with the (my) user experience which really convince me to use it as a "daily driver". Thomas

            Adrian Avramundefined 1 Reply Last reply
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            • Thomas Neumeyerundefined Thomas Neumeyer

              I tried it at my Samsung Galaxy Tab Active 3. Here the same app version works well, no laggs just ok. But the other device really has a issue. It looks like the CPU/GPU is overloaded for whatever reason. I hope that dev's could look into it. Maybe its related to Android 15? Personally I really like the app and get used to it. But there are quite often draw backs with the (my) user experience which really convince me to use it as a "daily driver". Thomas

              Adrian Avramundefined Offline
              Adrian Avramundefined Offline
              Adrian Avram
              wrote last edited by
              #8

              @Thomas-Neumeyer I tried on Samsung S24 Ultra with Android 15, on Samsung S22 with Android 14, and on a Motorola Thinkphone with Android 14, and on my iPhone 13 but all the Android phones have the same issue after 4.4.0 update.
              I have downgraded the S24 Ultra to 4.3.9 which works perfectly (with other issues) but no lag and no crashing.

              Best regards,
              Adrian

              Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
              MyRoute-APP (Planner+Navigation, GOLD Lifetime)
              Honda NC750X (2021) with CHIGEE Aio-5 Play

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              • Rainer Treichelundefined Offline
                Rainer Treichelundefined Offline
                Rainer Treichel
                wrote last edited by
                #9

                OK, Samsung seems not to be the problem, since ich use a galaxy tab active 5 without any problems.
                Do you think it would be helpful to tell the community your setup?
                This list is a first step to do that.
                And this appendix:

                [ ] Have you stopped and restarted the MRA app?
                     [ ] It's best to close it completely, long press on the app icon, info, exit, follow up with yes.
                
                [ ] Have you uninstalled and reinstalled the app?
                
                [ ] Have you restarted your smartphone?
                

                Stammtisch Themen Anmeldung

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                • Thomas Neumeyerundefined Offline
                  Thomas Neumeyerundefined Offline
                  Thomas Neumeyer
                  wrote last edited by
                  #10

                  I downgraded to 4.3.9. All good now, at least the app performs like it has been performing before.

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                  • Thomas Neumeyerundefined Offline
                    Thomas Neumeyerundefined Offline
                    Thomas Neumeyer
                    wrote last edited by Corjan Meijerink
                    #11

                    Have you stopped and restarted the MRA app? yes

                    It's best to close it completely, long press on the app icon, info, exit, follow up with yes. closed completly

                    Have you uninstalled and reinstalled the app? yes

                    Have you restarted your smartphone? yes

                    Downgrade to 4.3.9 done. No lagg's. But this is not the solution I assume.

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                    • Rainer Treichelundefined Offline
                      Rainer Treichelundefined Offline
                      Rainer Treichel
                      wrote last edited by
                      #12

                      Did you follow the questions / instructions in the first and longer part of the list, mentioned first?
                      RT

                      Stammtisch Themen Anmeldung

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                      • Thomas Neumeyerundefined Offline
                        Thomas Neumeyerundefined Offline
                        Thomas Neumeyer
                        wrote last edited by
                        #13

                        I am not sure if this will help. It is just fact that 4.4.0 is not working proper on the device but 4.3.9 does. At least no lagg's.

                        1 Reply Last reply
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                        • Bouke Entundefined Offline
                          Bouke Entundefined Offline
                          Bouke Ent
                          wrote last edited by
                          #14

                          tomorrow i will use MRA Next on my ulefone x10 and i will see if i have same problem. as backup i have alternative app and take my garmin xt.

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                          • Thomas Neumeyerundefined Offline
                            Thomas Neumeyerundefined Offline
                            Thomas Neumeyer
                            wrote last edited by
                            #15

                            Let us know your experience. Thanks for testing.

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                            • Corjan Meijerinkundefined Offline
                              Corjan Meijerinkundefined Offline
                              Corjan Meijerink
                              Developer
                              wrote last edited by
                              #16

                              We indeed are clueless why some Android phones have an issue with the specific app version. The issue is caused by the Flutter engine that needs to render stuff.
                              The issue is definitely not consistent for the device / Android version (confirmed by us and other users).

                              We do hope another update with a new Flutter version will solve it.

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                              • Thomas Neumeyerundefined Offline
                                Thomas Neumeyerundefined Offline
                                Thomas Neumeyer
                                wrote last edited by
                                #17

                                Hello Corjan, thanks for your feedback. Appreciated. Hopefully you find a solution. So far I work with the previous version. I can not resist to ask what are the next big things wich might come this year 🙂 ? Some improvement with "not" routing/tracking screen?

                                Kind regards Thomas

                                1 Reply Last reply
                                -1
                                • Corjan Meijerinkundefined Offline
                                  Corjan Meijerinkundefined Offline
                                  Corjan Meijerink
                                  Developer
                                  wrote last edited by
                                  #18

                                  We are expecting to release a major UI / UX overhaul in October.
                                  The app will be a complete new experience.
                                  Hopefully beta testing for that will start in September.

                                  With the changes made then, the "not" routing/tracking screen will be tackled.

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                                  • Thomas Neumeyerundefined Offline
                                    Thomas Neumeyerundefined Offline
                                    Thomas Neumeyer
                                    wrote last edited by
                                    #19

                                    Thanks Corjan!

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