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  4. SilverFox C1 button not working in MRA

SilverFox C1 button not working in MRA

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Makroundefined Makro

    I purchased a SilverFox C1 controller. It's connected to my Samsung galaxy tab active 3.
    It works partially 😕

    I set the C1 to F2 mode, according to the MRA support page.
    The MRApp is set to use SilverFox in the input settings menu.

    In F2 mode, the left button works fine (button 2 according to the support page). So, I can zoom in and out, and change the map view (north up etc).
    During navigation, if I long press its right button, the navigation menu opens (with stop navigation, lock screen etc).

    Button 1 however does not work at all im MRA. So I cannot pan/move the map. And in a MRA menu I cannot move up and down.

    Silverfox controller problems can be ruled out. In F1 mode, both buttons work perfectly in Waze, including pan. So, only MRA has a problem.

    Any ideas?

    Marinus van Deudekomundefined Offline
    Marinus van Deudekomundefined Offline
    Marinus van Deudekom
    Valued contributor
    wrote last edited by
    #2

    @Makro dus you update the module from the Silverfox site. That could solve the problem

    Honda Goldwing GL1500,
    Honda Silverwing GL 650
    DMD2 T865X 8 inch Android tablet using MRA next for navigation
    Garmin XT (almost in the cupboard)
    Samsung S20FE mounted on a Quadlock and using Android Auto in my car

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    • Makroundefined Offline
      Makroundefined Offline
      Makro
      wrote last edited by
      #3

      Yes I also updated the firmware to the latest version 1.1 to see if that solved it. Nothing changed.

      Best regards, Makro

      Marinus van Deudekomundefined 1 Reply Last reply
      0
      • Makroundefined Makro

        Yes I also updated the firmware to the latest version 1.1 to see if that solved it. Nothing changed.

        Marinus van Deudekomundefined Offline
        Marinus van Deudekomundefined Offline
        Marinus van Deudekom
        Valued contributor
        wrote last edited by
        #4

        @Makro did you Connect it with Bluetooth

        Honda Goldwing GL1500,
        Honda Silverwing GL 650
        DMD2 T865X 8 inch Android tablet using MRA next for navigation
        Garmin XT (almost in the cupboard)
        Samsung S20FE mounted on a Quadlock and using Android Auto in my car

        Makroundefined 1 Reply Last reply
        0
        • Marinus van Deudekomundefined Marinus van Deudekom

          @Makro did you Connect it with Bluetooth

          Makroundefined Offline
          Makroundefined Offline
          Makro
          wrote last edited by
          #5

          @Marinus-van-Deudekom said in SilverFox C1 button not working in MRA:

          @Makro did you Connect it with Bluetooth

          Yes via Bluetooth

          Best regards, Makro

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          0
          • Corjan Meijerinkundefined Offline
            Corjan Meijerinkundefined Offline
            Corjan Meijerink
            Developer
            wrote last edited by
            #6

            What do the buttons show as "output" when going to this site: https://jaxeadv.com/barbuttons/keypress-tester/

            • Open the website
            • Connect SilverFox
            • Press buttons

            I am curious what the panning joystick (the one that does not work) outputs in F2 mode.

            Makroundefined 1 Reply Last reply
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            • Corjan Meijerinkundefined Corjan Meijerink

              What do the buttons show as "output" when going to this site: https://jaxeadv.com/barbuttons/keypress-tester/

              • Open the website
              • Connect SilverFox
              • Press buttons

              I am curious what the panning joystick (the one that does not work) outputs in F2 mode.

              Makroundefined Offline
              Makroundefined Offline
              Makro
              wrote last edited by
              #7

              @Corjan-Meijerink said in SilverFox C1 button not working in MRA:

              What do the buttons show as "output" when going to this site: https://jaxeadv.com/barbuttons/keypress-tester/

              It's a bit weird.
              In F2, only button 2 (the one working with MRA) sends characters to that web site. Button 1 clicks are not registered on the Web site.

              In F1 none of the buttons register anything. But as mentioned previously, both buttons work fine in F1 with Waze. So the C1 does send some keys in F1 mode, but these are not registered on the Web site.

              Best regards, Makro

              Peter Zehentreiterundefined 1 Reply Last reply
              0
              • Makroundefined Makro

                @Corjan-Meijerink said in SilverFox C1 button not working in MRA:

                What do the buttons show as "output" when going to this site: https://jaxeadv.com/barbuttons/keypress-tester/

                It's a bit weird.
                In F2, only button 2 (the one working with MRA) sends characters to that web site. Button 1 clicks are not registered on the Web site.

                In F1 none of the buttons register anything. But as mentioned previously, both buttons work fine in F1 with Waze. So the C1 does send some keys in F1 mode, but these are not registered on the Web site.

                Peter Zehentreiterundefined Online
                Peter Zehentreiterundefined Online
                Peter Zehentreiter
                wrote last edited by
                #8

                @Makro Hi Marco,
                I have a different problem with my C1 controller (the first joystick doesn't work when zooming out)
                All other tasks are performing perfectly.
                The second panning stick works in all directions.
                I also think that MRA could be the source of the problem.

                I have a ticket on this and Corjan knows my case.

                I have documented all clicks with the two sticks as screenshots and stored them in the ticket.

                Maybe you can also take screenshots of the respective clicks and send them to Corjan.

                Maybe Corjan can narrow down the error and fix it.

                BMW R 1250 GS
                MRA Navigation & SilverFox C1 Controller
                BMW Connected Ride Cradle
                SPC Universal mount
                Motorola Edge 40
                Sena SLR 3
                Sena 50 R

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                • Makroundefined Offline
                  Makroundefined Offline
                  Makro
                  wrote last edited by
                  #9

                  I just realized how to fix this. Well not entirely.

                  The SilverFox Buttons app say I need to enable the accessibility service in Android. So I did this before testing MRA. If I had not done so, MRA would work fine.
                  This is located in Settings, accessibility, installed apps, Controller Accessibility.
                  Enabling this has some implications. MRA does not work properly, and the onscreen web key logger (Corjans link) does not register all clicks.

                  So I can use either Buttons app or MRA, but not both. Unless I change the accessibility setting in between.

                  Best regards, Makro

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                  • Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    Developer
                    wrote last edited by
                    #10

                    So disabling that Android setting was the fix? Now it works as expected?

                    Peter Zehentreiterundefined 1 Reply Last reply
                    0
                    • Corjan Meijerinkundefined Corjan Meijerink

                      So disabling that Android setting was the fix? Now it works as expected?

                      Peter Zehentreiterundefined Online
                      Peter Zehentreiterundefined Online
                      Peter Zehentreiter
                      wrote last edited by
                      #11

                      @Corjan-Meijerink The Button App is needed, for example, using Google Maps in F1 mode. When I have the Button App installed, MRA generally works incorrectly.
                      Riku knows this and referred me to the DMD forum...but unfortunately, no one there answers...Riku himself contacted the DMD forum, and Joao told him he'd like to look into the topic sometime...that was about two months ago.
                      I don't have the Button App installed anymore, and as I said, everything works (only zooming out doesn't work).

                      BMW R 1250 GS
                      MRA Navigation & SilverFox C1 Controller
                      BMW Connected Ride Cradle
                      SPC Universal mount
                      Motorola Edge 40
                      Sena SLR 3
                      Sena 50 R

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                      0
                      • Arjan de Vriesundefined Offline
                        Arjan de Vriesundefined Offline
                        Arjan de Vries
                        wrote last edited by
                        #12

                        If you contact SIlverfox you can get the latest firmware which is still in testing fase. I did that and everything works.

                        Peter Zehentreiterundefined 1 Reply Last reply
                        0
                        • Arjan de Vriesundefined Arjan de Vries

                          If you contact SIlverfox you can get the latest firmware which is still in testing fase. I did that and everything works.

                          Peter Zehentreiterundefined Online
                          Peter Zehentreiterundefined Online
                          Peter Zehentreiter
                          wrote last edited by
                          #13

                          @Arjan-de-Vries Firmware update 1.2 already done, I even received a replacement unit from SilverFox. Unfortunately, zooming out is still not possible.

                          BMW R 1250 GS
                          MRA Navigation & SilverFox C1 Controller
                          BMW Connected Ride Cradle
                          SPC Universal mount
                          Motorola Edge 40
                          Sena SLR 3
                          Sena 50 R

                          Marinus van Deudekomundefined 1 Reply Last reply
                          0
                          • Peter Zehentreiterundefined Peter Zehentreiter

                            @Arjan-de-Vries Firmware update 1.2 already done, I even received a replacement unit from SilverFox. Unfortunately, zooming out is still not possible.

                            Marinus van Deudekomundefined Offline
                            Marinus van Deudekomundefined Offline
                            Marinus van Deudekom
                            Valued contributor
                            wrote last edited by
                            #14

                            @Peter-Zehentreiter last week I received update 1.6 from Riku

                            Honda Goldwing GL1500,
                            Honda Silverwing GL 650
                            DMD2 T865X 8 inch Android tablet using MRA next for navigation
                            Garmin XT (almost in the cupboard)
                            Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                            Peter Zehentreiterundefined 1 Reply Last reply
                            0
                            • Marinus van Deudekomundefined Marinus van Deudekom

                              @Peter-Zehentreiter last week I received update 1.6 from Riku

                              Peter Zehentreiterundefined Online
                              Peter Zehentreiterundefined Online
                              Peter Zehentreiter
                              wrote last edited by
                              #15

                              @Marinus-van-Deudekom I find it hard to believe the problem is with the C1 controller. Riku thoroughly tested the replacement device for functionality before sending it to me. The controller works even when I use other apps with it.
                              Only zooming out in MRA doesn't work.

                              Centering the map, switching to different modes, skipping waypoints, zooming in, everything works. Moving the map... all without problems. As already mentioned... I've created a ticket and hope Corjan will find the error.

                              BMW R 1250 GS
                              MRA Navigation & SilverFox C1 Controller
                              BMW Connected Ride Cradle
                              SPC Universal mount
                              Motorola Edge 40
                              Sena SLR 3
                              Sena 50 R

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