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  4. iOS crashing with Silverfox B8J and panning not working

iOS crashing with Silverfox B8J and panning not working

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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    Thomas Neumeyer
    wrote 17 days ago last edited by
    #1

    Hello, my iPhone 11 on iOS 18.5 is not working with native MyRoute app. First panning has not been working with previous iOS but zooming was working. Now the app crashes after the update to 18.5 when trying to connect to controller. Installed app version is 4.3.9-395. Cant use the app with this phone. Android tablet works without any issue. Any special settings required on the phone? Bluetooth found the controller. Regards Thomas

    undefined undefined 2 Replies Last reply 17 days ago
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    • undefined Thomas Neumeyer
      17 days ago

      Hello, my iPhone 11 on iOS 18.5 is not working with native MyRoute app. First panning has not been working with previous iOS but zooming was working. Now the app crashes after the update to 18.5 when trying to connect to controller. Installed app version is 4.3.9-395. Cant use the app with this phone. Android tablet works without any issue. Any special settings required on the phone? Bluetooth found the controller. Regards Thomas

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      Corjan Meijerink
      Developer
      wrote 17 days ago last edited by
      #2

      @Thomas-Neumeyer definitely not anything special required as long as you have “SilverFox” selected as input device in the settings.

      But the app crashes when connecting the controller? No idea what that is.
      I’ve connected tons of controllers to iOS and never experienced this (along with many users).

      I do recall someone on the forum reporting something like this long ago but perhaps other users here can find those details 🙂

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        Thomas Neumeyer
        wrote 17 days ago last edited by
        #3

        Hello Corjan, I will try my regular iPhone. And the setting was on Silverfox. Thomas

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        • undefined Thomas Neumeyer
          17 days ago

          Hello, my iPhone 11 on iOS 18.5 is not working with native MyRoute app. First panning has not been working with previous iOS but zooming was working. Now the app crashes after the update to 18.5 when trying to connect to controller. Installed app version is 4.3.9-395. Cant use the app with this phone. Android tablet works without any issue. Any special settings required on the phone? Bluetooth found the controller. Regards Thomas

          undefined Offline
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          Nick Carthew
          RouteXpert
          wrote 17 days ago last edited by
          #4

          @Thomas-Neumeyer I have exactly the same set up as you iPhone 11 and B8J controller. I have no issues at all, everything works perfectly.

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox B8J bar buttons.
          Quadlock wireless mount for IPhone 11.
          Cardo Scala Packtalk Bold.
          TomTom Rider 500. (In the cupboard now)

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            Thomas Neumeyer
            wrote 17 days ago last edited by
            #5

            Thats good to hear. I will remove all unnecessary bluetooth connections and check if something is interfering the system. Will report later.

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              Thomas Neumeyer
              wrote 16 days ago last edited by
              #6

              Hello, I compared the settings of the two phones. On the first phone with the strange behavior there was the external keyboard enabled because I was playing some time ago with different controller and Osmand. After changing this setting MyRoute is working fine. No issues anymore. Thomas

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                Corjan Meijerink
                Developer
                wrote 16 days ago last edited by
                #7

                Could you elaborate a bit more (perhaps with a screenshot) what exactly was causing the issue? This for future reference 🙂

                Glad it all works again!

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                  Thomas Neumeyer
                  wrote 16 days ago last edited by Thomas Neumeyer 6 Mar 2025, 18:20
                  #8

                  IMG_8506.jpeg

                  Hope this works.

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                    Thomas Neumeyer
                    wrote 16 days ago last edited by
                    #9

                    IMG_8507.jpeg

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                    • undefined Offline
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                      Corjan Meijerink
                      Developer
                      wrote 16 days ago last edited by
                      #10

                      Merci! 🙂

                      undefined 1 Reply Last reply 15 days ago
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                      • undefined Corjan Meijerink
                        16 days ago

                        Merci! 🙂

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                        Hubert Thoring
                        Valued contributor
                        wrote 15 days ago last edited by Hubert Thoring 6 May 2025, 14:35
                        #11

                        @Corjan-Meijerink
                        @Thomas-Neumeyer

                        Hey you,

                        Yes, that's exactly my experience for a long time, I drive with the Remotek One as Corjan may still know, and after longer attempts this is my solution.

                        iPhone Xr : Settings / Conditional Aids / Keyboards & Text Input /

                        Solution = Keyboard control OFF

                        • MyRouteApp without problems !!

                        • Remote click on radio does not work

                        • I can't control the Kurviger app

                        • I can't control GuRuMaps then

                        Note = with keyboard control ON

                        • MyRouteApp crashes ?

                        • Curvy goes !!

                        • GuRuMaps goes !!

                        • Remote switch to player goes !!

                        Actually, it should be the case that you set the keyboard control to ON, that would actually make more sense, at least from the point of view of the extended Remotek One possibilities .... And the other apps.

                        VG 👋

                        ———

                        Hey ihr,
                        ja genau das ist auch schon länger meine Erfahrung, ich fahre mit der Remotek One so wie Corjan ja vielleicht noch weiß, und nach längeren Versuchen ist das meine Lösung.

                        iPhone Xr : Einstellungen / Bedingungshilfen / Tastaturen & Texteingaben /

                        Lösung = Tastatursteuerung AUS

                        • MyRouteApp ohne Probleme !!

                        • Remotek Klick auf Radio geht nicht

                        • Kurviger App kann ich dann nicht steuern

                        • GuRuMaps kann ich dann nicht steuern

                        Hinweis = bei Tastatursteuerung EIN

                        • MyRouteApp stürzt ab ?

                        • Kurviger geht !!

                        • GuRuMaps geht !!

                        • Remotek Umschaltung auf Player geht !!

                        Eigentlich sollte es doch so sein das man die Tastatursteuerung auf EIN einstellt, das würde eigentlich mehr Sinn machen, zumindest aus Sicht der Remotek One erweiterten Möglichkeiten …. Und der anderen Apps.

                        VG 👋

                        VG Hubert
                        Info zum Beta Test "Next App" dazu die Hardware ...
                        iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                        ❗️MyRoute-App im Cradel und Remotek-One❗️

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                          Hubert Thoring
                          Valued contributor
                          wrote 15 days ago last edited by Hubert Thoring 6 May 2025, 14:34
                          #12

                          @Corjan-Meijerink

                          Question: why does the keyboard control have to be set to "OFF" on an iPhone (iOS) so that the MRA does not crash, there is an explanation from the point of view of MRA programming.

                          It would help, should it stay that way, it should be included in the MRA user description.

                          VG

                          Frage : warum muss bei einem iPhone (iOS) die Tastatursteuerung überhaupt auf „AUS“ stehen, damit die MRA nicht abstürzt, gibt es eine Erklärung dazu aus Sicht der MRA Programmierung.

                          Es würde helfen, sollte es so bleiben sollte es in der MRA Anwenderbeschreibung mit aufgenommen werden.

                          VG

                          VG Hubert
                          Info zum Beta Test "Next App" dazu die Hardware ...
                          iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                          ❗️MyRoute-App im Cradel und Remotek-One❗️

                          undefined 1 Reply Last reply 14 days ago
                          0
                          • undefined Hubert Thoring
                            15 days ago

                            @Corjan-Meijerink

                            Question: why does the keyboard control have to be set to "OFF" on an iPhone (iOS) so that the MRA does not crash, there is an explanation from the point of view of MRA programming.

                            It would help, should it stay that way, it should be included in the MRA user description.

                            VG

                            Frage : warum muss bei einem iPhone (iOS) die Tastatursteuerung überhaupt auf „AUS“ stehen, damit die MRA nicht abstürzt, gibt es eine Erklärung dazu aus Sicht der MRA Programmierung.

                            Es würde helfen, sollte es so bleiben sollte es in der MRA Anwenderbeschreibung mit aufgenommen werden.

                            VG

                            undefined Offline
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                            Corjan Meijerink
                            Developer
                            wrote 14 days ago last edited by
                            #13

                            @Hubert-Thoring No clue 😛

                            undefined 1 Reply Last reply 14 days ago
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                            • undefined Corjan Meijerink
                              14 days ago

                              @Hubert-Thoring No clue 😛

                              undefined Offline
                              undefined Offline
                              Hubert Thoring
                              Valued contributor
                              wrote 14 days ago last edited by
                              #14

                              @Corjan-Meijerink 😂 Like .. I don't think

                              VG Hubert
                              Info zum Beta Test "Next App" dazu die Hardware ...
                              iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                              ❗️MyRoute-App im Cradel und Remotek-One❗️

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