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  4. iOS crashing with Silverfox B8J and panning not working

iOS crashing with Silverfox B8J and panning not working

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Thomas Neumeyerundefined Thomas Neumeyer

    Hello, my iPhone 11 on iOS 18.5 is not working with native MyRoute app. First panning has not been working with previous iOS but zooming was working. Now the app crashes after the update to 18.5 when trying to connect to controller. Installed app version is 4.3.9-395. Cant use the app with this phone. Android tablet works without any issue. Any special settings required on the phone? Bluetooth found the controller. Regards Thomas

    Corjan Meijerinkundefined Offline
    Corjan Meijerinkundefined Offline
    Corjan Meijerink
    Developer
    wrote on last edited by
    #2

    @Thomas-Neumeyer definitely not anything special required as long as you have “SilverFox” selected as input device in the settings.

    But the app crashes when connecting the controller? No idea what that is.
    I’ve connected tons of controllers to iOS and never experienced this (along with many users).

    I do recall someone on the forum reporting something like this long ago but perhaps other users here can find those details 🙂

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    • Thomas Neumeyerundefined Online
      Thomas Neumeyerundefined Online
      Thomas Neumeyer
      wrote on last edited by
      #3

      Hello Corjan, I will try my regular iPhone. And the setting was on Silverfox. Thomas

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      • Thomas Neumeyerundefined Thomas Neumeyer

        Hello, my iPhone 11 on iOS 18.5 is not working with native MyRoute app. First panning has not been working with previous iOS but zooming was working. Now the app crashes after the update to 18.5 when trying to connect to controller. Installed app version is 4.3.9-395. Cant use the app with this phone. Android tablet works without any issue. Any special settings required on the phone? Bluetooth found the controller. Regards Thomas

        Nick Carthewundefined Offline
        Nick Carthewundefined Offline
        Nick Carthew
        RouteXpert
        wrote on last edited by
        #4

        @Thomas-Neumeyer I have exactly the same set up as you iPhone 11 and B8J controller. I have no issues at all, everything works perfectly.

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox B8J bar buttons.
        Quadlock wireless mount for IPhone 11.
        Cardo Scala Packtalk Bold.
        TomTom Rider 500. (In the cupboard now)

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        • Thomas Neumeyerundefined Online
          Thomas Neumeyerundefined Online
          Thomas Neumeyer
          wrote on last edited by
          #5

          Thats good to hear. I will remove all unnecessary bluetooth connections and check if something is interfering the system. Will report later.

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          • Thomas Neumeyerundefined Online
            Thomas Neumeyerundefined Online
            Thomas Neumeyer
            wrote on last edited by
            #6

            Hello, I compared the settings of the two phones. On the first phone with the strange behavior there was the external keyboard enabled because I was playing some time ago with different controller and Osmand. After changing this setting MyRoute is working fine. No issues anymore. Thomas

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            • Corjan Meijerinkundefined Offline
              Corjan Meijerinkundefined Offline
              Corjan Meijerink
              Developer
              wrote on last edited by
              #7

              Could you elaborate a bit more (perhaps with a screenshot) what exactly was causing the issue? This for future reference 🙂

              Glad it all works again!

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              • Thomas Neumeyerundefined Online
                Thomas Neumeyerundefined Online
                Thomas Neumeyer
                wrote on last edited by Thomas Neumeyer
                #8

                IMG_8506.jpeg

                Hope this works.

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                • Thomas Neumeyerundefined Online
                  Thomas Neumeyerundefined Online
                  Thomas Neumeyer
                  wrote on last edited by
                  #9

                  IMG_8507.jpeg

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                  • Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    Developer
                    wrote on last edited by
                    #10

                    Merci! 🙂

                    Hubert Thoringundefined 1 Reply Last reply
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                    • Corjan Meijerinkundefined Corjan Meijerink

                      Merci! 🙂

                      Hubert Thoringundefined Offline
                      Hubert Thoringundefined Offline
                      Hubert Thoring
                      Valued contributor
                      wrote on last edited by Hubert Thoring
                      #11

                      @Corjan-Meijerink
                      @Thomas-Neumeyer

                      Hey you,

                      Yes, that's exactly my experience for a long time, I drive with the Remotek One as Corjan may still know, and after longer attempts this is my solution.

                      iPhone Xr : Settings / Conditional Aids / Keyboards & Text Input /

                      Solution = Keyboard control OFF

                      • MyRouteApp without problems !!

                      • Remote click on radio does not work

                      • I can't control the Kurviger app

                      • I can't control GuRuMaps then

                      Note = with keyboard control ON

                      • MyRouteApp crashes ?

                      • Curvy goes !!

                      • GuRuMaps goes !!

                      • Remote switch to player goes !!

                      Actually, it should be the case that you set the keyboard control to ON, that would actually make more sense, at least from the point of view of the extended Remotek One possibilities .... And the other apps.

                      VG 👋

                      ———

                      Hey ihr,
                      ja genau das ist auch schon länger meine Erfahrung, ich fahre mit der Remotek One so wie Corjan ja vielleicht noch weiß, und nach längeren Versuchen ist das meine Lösung.

                      iPhone Xr : Einstellungen / Bedingungshilfen / Tastaturen & Texteingaben /

                      Lösung = Tastatursteuerung AUS

                      • MyRouteApp ohne Probleme !!

                      • Remotek Klick auf Radio geht nicht

                      • Kurviger App kann ich dann nicht steuern

                      • GuRuMaps kann ich dann nicht steuern

                      Hinweis = bei Tastatursteuerung EIN

                      • MyRouteApp stürzt ab ?

                      • Kurviger geht !!

                      • GuRuMaps geht !!

                      • Remotek Umschaltung auf Player geht !!

                      Eigentlich sollte es doch so sein das man die Tastatursteuerung auf EIN einstellt, das würde eigentlich mehr Sinn machen, zumindest aus Sicht der Remotek One erweiterten Möglichkeiten …. Und der anderen Apps.

                      VG 👋

                      VG Hubert
                      Info zum Beta Test "Next App" dazu die Hardware ...
                      iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                      ❗️MyRoute-App im Cradel und Remotek-One❗️

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                      • Hubert Thoringundefined Offline
                        Hubert Thoringundefined Offline
                        Hubert Thoring
                        Valued contributor
                        wrote on last edited by Hubert Thoring
                        #12

                        @Corjan-Meijerink

                        Question: why does the keyboard control have to be set to "OFF" on an iPhone (iOS) so that the MRA does not crash, there is an explanation from the point of view of MRA programming.

                        It would help, should it stay that way, it should be included in the MRA user description.

                        VG

                        Frage : warum muss bei einem iPhone (iOS) die Tastatursteuerung überhaupt auf „AUS“ stehen, damit die MRA nicht abstürzt, gibt es eine Erklärung dazu aus Sicht der MRA Programmierung.

                        Es würde helfen, sollte es so bleiben sollte es in der MRA Anwenderbeschreibung mit aufgenommen werden.

                        VG

                        VG Hubert
                        Info zum Beta Test "Next App" dazu die Hardware ...
                        iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                        ❗️MyRoute-App im Cradel und Remotek-One❗️

                        Corjan Meijerinkundefined 1 Reply Last reply
                        0
                        • Hubert Thoringundefined Hubert Thoring

                          @Corjan-Meijerink

                          Question: why does the keyboard control have to be set to "OFF" on an iPhone (iOS) so that the MRA does not crash, there is an explanation from the point of view of MRA programming.

                          It would help, should it stay that way, it should be included in the MRA user description.

                          VG

                          Frage : warum muss bei einem iPhone (iOS) die Tastatursteuerung überhaupt auf „AUS“ stehen, damit die MRA nicht abstürzt, gibt es eine Erklärung dazu aus Sicht der MRA Programmierung.

                          Es würde helfen, sollte es so bleiben sollte es in der MRA Anwenderbeschreibung mit aufgenommen werden.

                          VG

                          Corjan Meijerinkundefined Offline
                          Corjan Meijerinkundefined Offline
                          Corjan Meijerink
                          Developer
                          wrote on last edited by
                          #13

                          @Hubert-Thoring No clue 😛

                          Hubert Thoringundefined 1 Reply Last reply
                          0
                          • Corjan Meijerinkundefined Corjan Meijerink

                            @Hubert-Thoring No clue 😛

                            Hubert Thoringundefined Offline
                            Hubert Thoringundefined Offline
                            Hubert Thoring
                            Valued contributor
                            wrote on last edited by
                            #14

                            @Corjan-Meijerink 😂 Like .. I don't think

                            VG Hubert
                            Info zum Beta Test "Next App" dazu die Hardware ...
                            iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                            ❗️MyRoute-App im Cradel und Remotek-One❗️

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