iOS crashing with Silverfox B8J and panning not working

[Thomas Neumeyer]

Hello, my iPhone 11 on iOS 18.5 is not working with native MyRoute app. First panning has not been working with previous iOS but zooming was working. Now the app crashes after the update to 18.5 when trying to connect to controller. Installed app version is 4.3.9-395. Cant use the app with this phone. Android tablet works without any issue. Any special settings required on the phone? Bluetooth found the controller. Regards Thomas

[Corjan Meijerink]

@Thomas-Neumeyer definitely not anything special required as long as you have “SilverFox” selected as input device in the settings.

But the app crashes when connecting the controller? No idea what that is.
I’ve connected tons of controllers to iOS and never experienced this (along with many users).

I do recall someone on the forum reporting something like this long ago but perhaps other users here can find those details

[Thomas Neumeyer]

Hello Corjan, I will try my regular iPhone. And the setting was on Silverfox. Thomas

[Nick Carthew]

@Thomas-Neumeyer I have exactly the same set up as you iPhone 11 and B8J controller. I have no issues at all, everything works perfectly.

[Thomas Neumeyer]

Thats good to hear. I will remove all unnecessary bluetooth connections and check if something is interfering the system. Will report later.

[Thomas Neumeyer]

Hello, I compared the settings of the two phones. On the first phone with the strange behavior there was the external keyboard enabled because I was playing some time ago with different controller and Osmand. After changing this setting MyRoute is working fine. No issues anymore. Thomas

[Corjan Meijerink]

Could you elaborate a bit more (perhaps with a screenshot) what exactly was causing the issue? This for future reference

Glad it all works again!

[Thomas Neumeyer]

Hope this works.

[Thomas Neumeyer]

[Corjan Meijerink]

Merci!