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Shaping point ignored by app

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Steve Jarrellundefined Offline
    Steve Jarrellundefined Offline
    Steve Jarrell
    wrote last edited by Steve Jarrell
    #1

    Can anyone explain to me why my shaping point #22 that was created in the online route editor was ignored by the app? I specifically put this shaping point into my route to take me to the end of town so that I would stop at a restaurant first (via point #23), then the gas station (via point #24), then continue on. Here's a link to the route.

    Thanks!

    Steve

    Online planner:
    Skipped shaping point.jpg

    Screenshot from DMD T865X when shaping point was skipped
    Skipped shaping point screenshot.jpg

    Adrian Avramundefined 1 Reply Last reply
    0
    • RetiredWingManundefined Offline
      RetiredWingManundefined Offline
      RetiredWingMan
      wrote last edited by
      #2

      Share a link to the route and make it public and we will try to find the issue.

      2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

      Steve Jarrellundefined 1 Reply Last reply
      0
      • RetiredWingManundefined RetiredWingMan

        Share a link to the route and make it public and we will try to find the issue.

        Steve Jarrellundefined Offline
        Steve Jarrellundefined Offline
        Steve Jarrell
        wrote last edited by
        #3

        @RetiredWingMan I did.... click the "Here's a link" in my original post.

        Thanks!

        1 Reply Last reply
        0
        • Steve Jarrellundefined Steve Jarrell

          Can anyone explain to me why my shaping point #22 that was created in the online route editor was ignored by the app? I specifically put this shaping point into my route to take me to the end of town so that I would stop at a restaurant first (via point #23), then the gas station (via point #24), then continue on. Here's a link to the route.

          Thanks!

          Steve

          Online planner:
          Skipped shaping point.jpg

          Screenshot from DMD T865X when shaping point was skipped
          Skipped shaping point screenshot.jpg

          Adrian Avramundefined Offline
          Adrian Avramundefined Offline
          Adrian Avram
          wrote last edited by Adrian Avram
          #4

          @Steve-Jarrell are your settings the same as they are in the planner ? I am talking about allowed roads ? When you hit navigate on the phone, drag the bottom bar and check what you have allowed or not allowed there. I think only these settings can modify route while navigating.
          Also you can try navigating "Route as a track", it can be enabled from settings !

          WhatsApp Image 2025-05-23 at 07.46.04_e2ad5f8c.jpg

          Best regards,
          Adrian

          Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
          MyRoute-APP (Planner+Navigation, GOLD Lifetime)
          Honda NC750X (2021) with CHIGEE Aio-5 Play

          Con Hennekensundefined Steve Jarrellundefined 2 Replies Last reply
          0
          • Adrian Avramundefined Adrian Avram

            @Steve-Jarrell are your settings the same as they are in the planner ? I am talking about allowed roads ? When you hit navigate on the phone, drag the bottom bar and check what you have allowed or not allowed there. I think only these settings can modify route while navigating.
            Also you can try navigating "Route as a track", it can be enabled from settings !

            WhatsApp Image 2025-05-23 at 07.46.04_e2ad5f8c.jpg

            Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            wrote last edited by
            #5

            @Adrian-Avram said in Shaping point ignored by app:

            are your settings the same as they are in the planner ? I am talking about allowed roads ?

            They always are, since the allowed roads in Navigation pass over from the planner to MRA Navigation. Great platform, isn't it? 😉

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

            Adrian Avramundefined 1 Reply Last reply
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            • Con Hennekensundefined Con Hennekens

              @Adrian-Avram said in Shaping point ignored by app:

              are your settings the same as they are in the planner ? I am talking about allowed roads ?

              They always are, since the allowed roads in Navigation pass over from the planner to MRA Navigation. Great platform, isn't it? 😉

              Adrian Avramundefined Offline
              Adrian Avramundefined Offline
              Adrian Avram
              wrote last edited by Adrian Avram
              #6

              @Con-Hennekens said in Shaping point ignored by app:

              They always are

              No they are not ! Because in the planner I could select for example to use Highways and in the app to disable that, and it changes the route !
              I already tried it ...

              Best regards,
              Adrian

              Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
              MyRoute-APP (Planner+Navigation, GOLD Lifetime)
              Honda NC750X (2021) with CHIGEE Aio-5 Play

              Con Hennekensundefined 1 Reply Last reply
              0
              • Adrian Avramundefined Adrian Avram

                @Con-Hennekens said in Shaping point ignored by app:

                They always are

                No they are not ! Because in the planner I could select for example to use Highways and in the app to disable that, and it changes the route !
                I already tried it ...

                Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                wrote last edited by
                #7

                @Adrian-Avram, yes of course you can change it manually, but then it would be no surprise if the route changes. If you don't change it manually in the app, the allowed roads setting will follow the ones used in the planner (if you use the correct map).

                The real surprise in this case is that the blue route line refuses to go to the shaping point, one way or the other. Something I cannot reproduce by the way. The route in my app seems to follow the desired road without problem.

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                Steve Jarrellundefined 2 Replies Last reply
                1
                • RetiredWingManundefined Offline
                  RetiredWingManundefined Offline
                  RetiredWingMan
                  wrote last edited by
                  #8

                  I loaded your route. I tried everything I could think of, changed options, used motorcycle and car. Nothing I did caused Navigator to skip wp 22. Is it possible that there was s blockage on the road when you looked at it.

                  2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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                  • Steve Jarrellundefined Offline
                    Steve Jarrellundefined Offline
                    Steve Jarrell
                    wrote last edited by
                    #9

                    Thanks. Nothing that I know of. I had all avoidances turned off in the app. That's why I was surprised when it ignored my shaping point. I appreciate you looking!

                    1 Reply Last reply
                    0
                    • Adrian Avramundefined Adrian Avram

                      @Steve-Jarrell are your settings the same as they are in the planner ? I am talking about allowed roads ? When you hit navigate on the phone, drag the bottom bar and check what you have allowed or not allowed there. I think only these settings can modify route while navigating.
                      Also you can try navigating "Route as a track", it can be enabled from settings !

                      WhatsApp Image 2025-05-23 at 07.46.04_e2ad5f8c.jpg

                      Steve Jarrellundefined Offline
                      Steve Jarrellundefined Offline
                      Steve Jarrell
                      wrote last edited by
                      #10

                      @Adrian-Avram Thanks Adrian. I will double check but I'm almost sure that my settings are correct. There wasn't anything unusual about that road as far as I could tell (i.e it wasn't a dirt road, seasonal closure, etc.)

                      Thanks!

                      Steve

                      1 Reply Last reply
                      1
                      • Con Hennekensundefined Con Hennekens

                        @Adrian-Avram, yes of course you can change it manually, but then it would be no surprise if the route changes. If you don't change it manually in the app, the allowed roads setting will follow the ones used in the planner (if you use the correct map).

                        The real surprise in this case is that the blue route line refuses to go to the shaping point, one way or the other. Something I cannot reproduce by the way. The route in my app seems to follow the desired road without problem.

                        Steve Jarrellundefined Offline
                        Steve Jarrellundefined Offline
                        Steve Jarrell
                        wrote last edited by
                        #11

                        @Con-Hennekens That one has me scratching my head for sure. In this case I decided to skip both of the via points as I decided not to make the stops 23 and 24, and this worked just fine and the rest of the route worked flawlessly.

                        Thanks for your input.

                        Steve

                        1 Reply Last reply
                        0
                        • Con Hennekensundefined Con Hennekens

                          @Adrian-Avram, yes of course you can change it manually, but then it would be no surprise if the route changes. If you don't change it manually in the app, the allowed roads setting will follow the ones used in the planner (if you use the correct map).

                          The real surprise in this case is that the blue route line refuses to go to the shaping point, one way or the other. Something I cannot reproduce by the way. The route in my app seems to follow the desired road without problem.

                          Steve Jarrellundefined Offline
                          Steve Jarrellundefined Offline
                          Steve Jarrell
                          wrote last edited by
                          #12

                          @Con-Hennekens The one other possibility is that I am using the offline mode with the offline HERE maps, and perhaps there's a slight difference between using the online maps with the app for testing and actually navigating using the online ones.

                          I thought at first the perhaps I accidentally passed by the road that the shaping point was on, but looking back at the screenshot there was no symbol in the upper left corner indicating that a shaping point was being bypassed.

                          Steve

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