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Route guidance issues

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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    john b 78
    wrote 19 days ago last edited by
    #1

    Anyone else having issues I have gold membership and everything me or my wife click on the route to start a basic route it keeps telling us to go to the shop and try make me sigh up and pay we are both already gold members this is naff and really annoying don't think I will bother subscription again as I cannot even use what I'm paying for

    undefined undefined undefined 3 Replies Last reply 19 days ago
    0
    • undefined john b 78
      19 days ago

      Anyone else having issues I have gold membership and everything me or my wife click on the route to start a basic route it keeps telling us to go to the shop and try make me sigh up and pay we are both already gold members this is naff and really annoying don't think I will bother subscription again as I cannot even use what I'm paying for

      undefined Online
      undefined Online
      Nick Carthew
      RouteXpert
      wrote 19 days ago last edited by
      #2

      @john-b-78 Make sure that you are logged in using your subscription email address.

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

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      • undefined john b 78
        19 days ago

        Anyone else having issues I have gold membership and everything me or my wife click on the route to start a basic route it keeps telling us to go to the shop and try make me sigh up and pay we are both already gold members this is naff and really annoying don't think I will bother subscription again as I cannot even use what I'm paying for

        undefined Offline
        undefined Offline
        Marinus van Deudekom
        Valued contributor
        wrote 19 days ago last edited by
        #3

        @john-b-78 Is it correct that you are trying to navigate with a gold membership. If you don't have a membership for Navigating Next that is why you get that message. If you have a Next membership for as @Nick-Carthew suggested

        Honda Goldwing GL1500,
        Honda Silverwing GL 650
        DMD2 T865X 8 inch Android tablet using MRA next for navigation
        Garmin XT (almost in the cupboard)
        Samsung S20FE mounted on a Quadlock and using Android Auto in my car

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        • undefined john b 78
          19 days ago

          Anyone else having issues I have gold membership and everything me or my wife click on the route to start a basic route it keeps telling us to go to the shop and try make me sigh up and pay we are both already gold members this is naff and really annoying don't think I will bother subscription again as I cannot even use what I'm paying for

          undefined Offline
          undefined Offline
          RetiredWingMan
          Valued contributor
          wrote 19 days ago last edited by
          #4

          @john-b-78 gold membership is only for the web site planning app. For navigation you need a separate subscription/license for the Navigation app.

          2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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            john b 78
            wrote 18 days ago last edited by
            #5

            So what's the point in gold membership if I cannot even plan and route with it. I then have to spend another £40+ a year for the next bit ???

            undefined 1 Reply Last reply 18 days ago
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              RetiredWingMan
              Valued contributor
              wrote 18 days ago last edited by
              #6

              Gold membership provides enhanced tools in the planning app. Technically you could get away with just a navigation Next subscription and use the free access to the web planner but many of the features would be missing and you would be limited to 10 (I think) routes stored on-line.

              2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

              undefined 1 Reply Last reply 18 days ago
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              • undefined john b 78
                18 days ago

                So what's the point in gold membership if I cannot even plan and route with it. I then have to spend another £40+ a year for the next bit ???

                undefined Online
                undefined Online
                Con Hennekens
                Alpha tester
                wrote 18 days ago last edited by
                #7

                @john-b-78 said in Route guidance issues:

                So what's the point in gold membership if I cannot even plan and route with it.

                The point of the Gold subscription is to be able to plan routes in the web based planner, with all bells and whistles.

                I then have to spend another £40+ a year for the next bit ???

                The Navigation Next bit is to be able to navigate your routes with the MRA app on your phone. Two completely different things. Many people use a Gold subscription to plan routes for their TomToms and Garmins you know...

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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                • undefined RetiredWingMan
                  18 days ago

                  Gold membership provides enhanced tools in the planning app. Technically you could get away with just a navigation Next subscription and use the free access to the web planner but many of the features would be missing and you would be limited to 10 (I think) routes stored on-line.

                  undefined Online
                  undefined Online
                  Nick Carthew
                  RouteXpert
                  wrote 18 days ago last edited by
                  #8

                  @RetiredWingMan said in Route guidance issues:

                  Gold membership provides enhanced tools in the planning app. Technically you could get away with just a navigation Next subscription and use the free access to the web planner but many of the features would be missing and you would be limited to 10 (I think) routes stored on-line.

                  Route and tracklog storage is unrestricted with a Navigation Next subscription.

                  Always willing to help if I can.
                  Triumph Tiger 1200 XRT called Tina.
                  MRA Navigation Next and SilverFox B8J bar buttons.
                  Quadlock wireless mount for IPhone 11.
                  Cardo Scala Packtalk Bold.
                  TomTom Rider 500. (In the cupboard now)

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                  19 May 2025, 17:17


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