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    Route guidance issues

    [Web] Problems, Bugs and other Issues
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    • john b 78
      john b 78 last edited by

      Anyone else having issues I have gold membership and everything me or my wife click on the route to start a basic route it keeps telling us to go to the shop and try make me sigh up and pay we are both already gold members this is naff and really annoying don't think I will bother subscription again as I cannot even use what I'm paying for

      Nick Carthew Marinus van Deudekom RetiredWingMan 3 Replies Last reply Reply Quote 0
      • Nick Carthew
        Nick Carthew RouteXperts Instructor @john b 78 last edited by

        @john-b-78 Make sure that you are logged in using your subscription email address.

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox B8J bar buttons.
        Quadlock wireless mount for IPhone 11.
        Cardo Scala Packtalk Bold.
        TomTom Rider 500. (In the cupboard now)

        1 Reply Last reply Reply Quote 0
        • Marinus van Deudekom
          Marinus van Deudekom RouteXperts @john b 78 last edited by

          @john-b-78 Is it correct that you are trying to navigate with a gold membership. If you don't have a membership for Navigating Next that is why you get that message. If you have a Next membership for as @Nick-Carthew suggested

          Honda Goldwing GL1500,
          Honda Silverwing GL 650
          DMD2 T865X 8 inch Android tablet using MRA next for navigation
          Garmin XT (almost in the cupboard)
          Samsung S20FE mounted on a Quadlock and using Android Auto in my car

          1 Reply Last reply Reply Quote 0
          • RetiredWingMan
            RetiredWingMan @john b 78 last edited by

            @john-b-78 gold membership is only for the web site planning app. For navigation you need a separate subscription/license for the Navigation app.

            2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

            1 Reply Last reply Reply Quote 0
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