Skip to content
  • Categories
  • Recent
  • Popular
  • Support
  • MyRoute-app
Collapse
Brand Logo

MRA Community Forum

  1. Home
  2. The MyRoute-app
  3. [App] Problems, Bugs and other Issues
  4. Route could not be calculated

Route could not be calculated

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
23 Posts 9 Posters 8.5k Views 2 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • Jörgen Jörgen

    Hi, what could be the reason this route will not be calculated on my phone?

    The Error message is:

    Route could not be calculated
    No route could be calculated for your vehicle

    I have changed from motorbike to car, but no change.

    The route was planned on PC and opened on iPhone. I can't find the reason.

    https://www.myrouteapp.com/de/social/route/10524352?mode=share

    Nick Carthew Offline
    Nick Carthew Offline
    Nick Carthew
    RouteXpert
    wrote on last edited by
    #2

    @Jörgen Are you trying to navigate? Do you have the offline maps?

    a3710539-277c-4c3f-95c2-c4e7b90f0675-image.png

    Always willing to help if I can.
    Triumph Tiger 1200 XRT called Tina.
    MRA Navigation Next and SilverFox BJ8

    1 Reply Last reply
    0
    • Herko ter Horst Offline
      Herko ter Horst Offline
      Herko ter Horst
      wrote on last edited by Herko ter Horst
      #3

      The only thing I could think of is that you're in offline mode and don't have the map(s) required for the route downloaded onto your phone?

      Nick Carthew 1 Reply Last reply
      0
      • Herko ter Horst Herko ter Horst

        The only thing I could think of is that you're in offline mode and don't have the map(s) required for the route downloaded onto your phone?

        Nick Carthew Offline
        Nick Carthew Offline
        Nick Carthew
        RouteXpert
        wrote on last edited by
        #4

        @Herko-ter-Horst My Navigation app is set to offline and I do not have the offline maps for Ireland but the route will open on my phone.

        f2333c82-6998-48ea-bd67-db08d50c6b54-image.png

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox BJ8

        1 Reply Last reply
        0
        • Jörgen Offline
          Jörgen Offline
          Jörgen
          Valued contributor
          wrote on last edited by
          #5

          I am not offline. I tried on iPhone (no maps loaded) and on the Android phone there are downloaded maps. I try with and without avoid highway.
          I only could think that I am may be to far away from Ireland. But I also deactivated „ use current position „.

          Hardware
          iPhone 12 pro (iOS 26.2.1)
          iPad (7.Gen.) 18.7.3
          Oukitel RT3 Pro (Andr. 14)
          Wireless CarPlay mit (Elebest C650)
          Wired CarPlay (SEAT Arona - 2021)
          MRA Workshops in Deutsch sind hier zu finden

          Jörgen Nick Carthew 2 Replies Last reply
          0
          • Jörgen Jörgen

            I am not offline. I tried on iPhone (no maps loaded) and on the Android phone there are downloaded maps. I try with and without avoid highway.
            I only could think that I am may be to far away from Ireland. But I also deactivated „ use current position „.

            Jörgen Offline
            Jörgen Offline
            Jörgen
            Valued contributor
            wrote on last edited by
            #6

            IMG_7564.PNG

            Hardware
            iPhone 12 pro (iOS 26.2.1)
            iPad (7.Gen.) 18.7.3
            Oukitel RT3 Pro (Andr. 14)
            Wireless CarPlay mit (Elebest C650)
            Wired CarPlay (SEAT Arona - 2021)
            MRA Workshops in Deutsch sind hier zu finden

            Marinus van Deudekom 1 Reply Last reply
            0
            • Jörgen Jörgen

              IMG_7564.PNG

              Marinus van Deudekom Offline
              Marinus van Deudekom Offline
              Marinus van Deudekom
              RouteXpert
              wrote on last edited by
              #7

              @Jörgen hi Jorgen
              When I use my IOS device I get the same error message as you.
              However when I open the route on my Android Device the route opens and shows the route to the starting point

              Honda Goldwing GL1500,
              Honda Silverwing GL 650
              DMD2 T865X 8 inch Android tablet using MRA next for navigation
              Garmin XT sold
              Samsung S24FE mounted on a Quadlock and using Android Auto in my car

              Jörgen 1 Reply Last reply
              0
              • Jörgen Jörgen

                I am not offline. I tried on iPhone (no maps loaded) and on the Android phone there are downloaded maps. I try with and without avoid highway.
                I only could think that I am may be to far away from Ireland. But I also deactivated „ use current position „.

                Nick Carthew Offline
                Nick Carthew Offline
                Nick Carthew
                RouteXpert
                wrote on last edited by
                #8

                @Jörgen Distance has nothing to do with it. Here is a route that is in Australia, it opens ok on my iPhone.

                b9adbc41-35f6-422d-9d8c-b04676e7024f-image.png

                Always willing to help if I can.
                Triumph Tiger 1200 XRT called Tina.
                MRA Navigation Next and SilverFox BJ8

                1 Reply Last reply
                0
                • Thomas Neumeyer Online
                  Thomas Neumeyer Online
                  Thomas Neumeyer
                  wrote on last edited by Thomas Neumeyer
                  #9

                  Hello, I had yesterday the same message. I am on Android with Tab Active 3. Finally it was working but those kind of messages are a bit annoying. Actually I purchased the Gold version because of the good reviews but lately I am using more and more Osmand. Hope the next update has also a improved none routing map as I am not always on a track or route. However the route planner is very good.

                  1 Reply Last reply
                  0
                  • Marinus van Deudekom Marinus van Deudekom

                    @Jörgen hi Jorgen
                    When I use my IOS device I get the same error message as you.
                    However when I open the route on my Android Device the route opens and shows the route to the starting point

                    Jörgen Offline
                    Jörgen Offline
                    Jörgen
                    Valued contributor
                    wrote on last edited by
                    #10

                    @Marinus-van-Deudekom Good to know it is not only me.
                    I try to make more tests. I want to know the reason for this.

                    Hardware
                    iPhone 12 pro (iOS 26.2.1)
                    iPad (7.Gen.) 18.7.3
                    Oukitel RT3 Pro (Andr. 14)
                    Wireless CarPlay mit (Elebest C650)
                    Wired CarPlay (SEAT Arona - 2021)
                    MRA Workshops in Deutsch sind hier zu finden

                    Rob Verhoeff 1 Reply Last reply
                    0
                    • Jörgen Jörgen

                      @Marinus-van-Deudekom Good to know it is not only me.
                      I try to make more tests. I want to know the reason for this.

                      Rob Verhoeff Offline
                      Rob Verhoeff Offline
                      Rob Verhoeff
                      Alpha tester
                      wrote on last edited by
                      #11

                      @Jörgen said in Route could not be calculated:

                      Good to know it is not only me.

                      Same here!

                      🏍️ BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
                      📱 iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
                      🚙 Apple CarPlay in VW T-Roc
                      💻 Routelab on MacBook Air & iMac (Tahoe & Ventura)

                      Jörgen 1 Reply Last reply
                      0
                      • Rob Verhoeff Rob Verhoeff

                        @Jörgen said in Route could not be calculated:

                        Good to know it is not only me.

                        Same here!

                        Jörgen Offline
                        Jörgen Offline
                        Jörgen
                        Valued contributor
                        wrote on last edited by
                        #12

                        @Rob-Verhoeff Strange, what could be the reason?
                        I tried to move the waypoint, no change.

                        Hardware
                        iPhone 12 pro (iOS 26.2.1)
                        iPad (7.Gen.) 18.7.3
                        Oukitel RT3 Pro (Andr. 14)
                        Wireless CarPlay mit (Elebest C650)
                        Wired CarPlay (SEAT Arona - 2021)
                        MRA Workshops in Deutsch sind hier zu finden

                        1 Reply Last reply
                        0
                        • paul69 Offline
                          paul69 Offline
                          paul69
                          wrote on last edited by
                          #13

                          hi @Jörgen

                          I am currently in the UK in the peak district national park and have just opened a number of routes on my iphone that are also in Eire, (for a trip later in the year) and all opened and worked as expected, albiet navigating from my house
                          I tried it offline and online both with the same result

                          not much help, sorry, just thought i would pass on my findings

                          to achieve, we must first attempt ✌️
                          K1600 GTL
                          Oukitel RT3
                          iPhone 13 Pro, carpuride 702b

                          1 Reply Last reply
                          0
                          • Jörgen Offline
                            Jörgen Offline
                            Jörgen
                            Valued contributor
                            wrote on last edited by
                            #14

                            I am not sure if this relevant, but I remember there was something in the past.
                            I am at my home WIFI and have may be (no) or bad GPS satellite signal

                            Hardware
                            iPhone 12 pro (iOS 26.2.1)
                            iPad (7.Gen.) 18.7.3
                            Oukitel RT3 Pro (Andr. 14)
                            Wireless CarPlay mit (Elebest C650)
                            Wired CarPlay (SEAT Arona - 2021)
                            MRA Workshops in Deutsch sind hier zu finden

                            1 Reply Last reply
                            0
                            • Joce-Doubs Offline
                              Joce-Doubs Offline
                              Joce-Doubs
                              wrote on last edited by
                              #15

                              I have the same problem. I create a route on the web MRA. When I open it on MRA Nav (ofline mode, maps downloaded), I have a message "can not calculate".
                              After a few seconds, it opens a route, but I see a route recalculated (I have a blue line as usual and at some parts I have a white line - like the original route when the app has recalculated)
                              Maybe I don't use good parameters on the web (I use Michelin map and here-Garmin calculating)

                              Con Hennekens 1 Reply Last reply
                              0
                              • Thomas Neumeyer Online
                                Thomas Neumeyer Online
                                Thomas Neumeyer
                                wrote on last edited by
                                #16

                                Good morning. I tried the app now for about 2000 km in Austria and Italy. I must say that I expected more. Unstable with freezing of the app. Planned routes quite ok. Navigation from A to B not convenient with strange guiding. Route not able to be calculated. Free riding without routing not good. Support for Silverfox controller also not intuitive. Pushing zoom goes to the menue which is bad while driving. I will park the app until a better version is available. And yes I am on the latest version.

                                1 Reply Last reply
                                0
                                • Joce-Doubs Joce-Doubs

                                  I have the same problem. I create a route on the web MRA. When I open it on MRA Nav (ofline mode, maps downloaded), I have a message "can not calculate".
                                  After a few seconds, it opens a route, but I see a route recalculated (I have a blue line as usual and at some parts I have a white line - like the original route when the app has recalculated)
                                  Maybe I don't use good parameters on the web (I use Michelin map and here-Garmin calculating)

                                  Con Hennekens Offline
                                  Con Hennekens Offline
                                  Con Hennekens
                                  Alpha tester
                                  wrote on last edited by
                                  #17

                                  @Joce-Doubs, is this by any chance a route created by the roundtrip generator? Does this occur also for normal routes, where you placed waypoints yourself?

                                  @Thomas-Neumeyer said in Route could not be calculated:

                                  Pushing zoom goes to the menue which is bad while driving.

                                  I suppose you are using a AA/CP device instead of the native app? The UI of an AA/CP app is very restricted due to limitations imposed by Google/Apple. A scenic route app like MRA has more functions to be operated than let's say Google Maps. That is why it is very hard to get the UI intuitive on such a device. The best navigating experience you will get when using the native app. It is not really MRA that can be blamed for this.

                                  I am just an enthusiastic MRA user, and hope you will be one too!

                                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                  Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

                                  Joce-Doubs Thomas Neumeyer 2 Replies Last reply
                                  0
                                  • Con Hennekens Con Hennekens

                                    @Joce-Doubs, is this by any chance a route created by the roundtrip generator? Does this occur also for normal routes, where you placed waypoints yourself?

                                    @Thomas-Neumeyer said in Route could not be calculated:

                                    Pushing zoom goes to the menue which is bad while driving.

                                    I suppose you are using a AA/CP device instead of the native app? The UI of an AA/CP app is very restricted due to limitations imposed by Google/Apple. A scenic route app like MRA has more functions to be operated than let's say Google Maps. That is why it is very hard to get the UI intuitive on such a device. The best navigating experience you will get when using the native app. It is not really MRA that can be blamed for this.

                                    Joce-Doubs Offline
                                    Joce-Doubs Offline
                                    Joce-Doubs
                                    wrote on last edited by
                                    #18

                                    @Con-Hennekens said in Route could not be calculated:

                                    @Joce-Doubs, is this by any chance a route created by the roundtrip generator? Does this occur also for normal routes, where you placed waypoints yourself?

                                    No, it's a route creatad by adding start , end, shaping points by myself

                                    1 Reply Last reply
                                    0
                                    • Con Hennekens Con Hennekens

                                      @Joce-Doubs, is this by any chance a route created by the roundtrip generator? Does this occur also for normal routes, where you placed waypoints yourself?

                                      @Thomas-Neumeyer said in Route could not be calculated:

                                      Pushing zoom goes to the menue which is bad while driving.

                                      I suppose you are using a AA/CP device instead of the native app? The UI of an AA/CP app is very restricted due to limitations imposed by Google/Apple. A scenic route app like MRA has more functions to be operated than let's say Google Maps. That is why it is very hard to get the UI intuitive on such a device. The best navigating experience you will get when using the native app. It is not really MRA that can be blamed for this.

                                      Thomas Neumeyer Online
                                      Thomas Neumeyer Online
                                      Thomas Neumeyer
                                      wrote on last edited by
                                      #19

                                      @Con-Hennekens I have been using my Samsung tablet. I assume it is native together with the app. I am not using AA or CP at all. Today I gave it another trial. Route planned with planning tool from the app. Not the web version. Connected via hotspot. Route started. Lost connection and app went bananas. I have all required maps downloaded but routing was impossible. I thought the app is switching automatically to off line routing? Stopping the app and restart helped. Still not happy. Web based route planning works like a charm but. This I can state. But navigation next not really good.

                                      Nick Carthew Con Hennekens 2 Replies Last reply
                                      0
                                      • Thomas Neumeyer Thomas Neumeyer

                                        @Con-Hennekens I have been using my Samsung tablet. I assume it is native together with the app. I am not using AA or CP at all. Today I gave it another trial. Route planned with planning tool from the app. Not the web version. Connected via hotspot. Route started. Lost connection and app went bananas. I have all required maps downloaded but routing was impossible. I thought the app is switching automatically to off line routing? Stopping the app and restart helped. Still not happy. Web based route planning works like a charm but. This I can state. But navigation next not really good.

                                        Nick Carthew Offline
                                        Nick Carthew Offline
                                        Nick Carthew
                                        RouteXpert
                                        wrote on last edited by
                                        #20

                                        @Thomas-Neumeyer Did you save your route after creating it in the app route planner? I might be wrong, but I believe that to use a route offline that was created in the app route planner you would need to save it before using it.

                                        Always willing to help if I can.
                                        Triumph Tiger 1200 XRT called Tina.
                                        MRA Navigation Next and SilverFox BJ8

                                        Thomas Neumeyer 1 Reply Last reply
                                        0
                                        • Nick Carthew Nick Carthew

                                          @Thomas-Neumeyer Did you save your route after creating it in the app route planner? I might be wrong, but I believe that to use a route offline that was created in the app route planner you would need to save it before using it.

                                          Thomas Neumeyer Online
                                          Thomas Neumeyer Online
                                          Thomas Neumeyer
                                          wrote on last edited by
                                          #21

                                          @Nick-Carthew Yes I saved it.

                                          1 Reply Last reply
                                          0

                                          Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                                          Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                                          With your input, this post could be even better 💗

                                          Register Login
                                          Reply
                                          • Reply as topic
                                          Log in to reply
                                          • Oldest to Newest
                                          • Newest to Oldest
                                          • Most Votes


                                          • 1
                                          • 2
                                          ACTIVE USERS
                                          paul69
                                          paul69
                                          Rob Verhoeff
                                          Rob Verhoeff
                                          Marinus van Deudekom
                                          Marinus van Deudekom
                                          Con Hennekens
                                          Con Hennekens
                                          Nick Carthew
                                          Nick Carthew
                                          Jörgen
                                          Jörgen
                                          Thomas Neumeyer
                                          Thomas Neumeyer
                                          Joce-Doubs
                                          Joce-Doubs
                                          Herko ter Horst
                                          Herko ter Horst
                                          POPULAR TOPICS
                                          • GPX Versions 1.1 vs 1.2 for Garmin Visually Explained
                                            Mzokk
                                            Mzokk
                                            7
                                            174
                                            13.8k

                                          • The compas direction on the elevation circle is wrong
                                            Guzzist
                                            Guzzist
                                            0
                                            30
                                            1.1k

                                          • Carpuride scherm vast
                                            Corjan Meijerink
                                            Corjan Meijerink
                                            3
                                            26
                                            1.2k

                                          • Camperroutes
                                            De Ploey Georges
                                            De Ploey Georges
                                            0
                                            4
                                            132

                                          • App probleem scenic route niet mogelijk
                                            Philip Verbeek
                                            Philip Verbeek
                                            0
                                            3
                                            76

                                          • HERE maps updates
                                            Travellexxie
                                            Travellexxie
                                            0
                                            9
                                            293

                                          • Latest version of the App?
                                            white.mouse
                                            white.mouse
                                            0
                                            3
                                            94

                                          • Auto skip many waypoints by itself while I was on route. [5.2.0 - 474]
                                            paul69
                                            paul69
                                            0
                                            35
                                            1.6k

                                          MY GROUPS
                                          • Login

                                          • Login or register to search.
                                          • First post
                                            Last post
                                          0
                                          • Categories
                                          • Recent
                                          • Popular
                                          • Support
                                          • MyRoute-app