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  4. Route could not be calculated

Route could not be calculated

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Jörgenundefined Offline
    Jörgenundefined Offline
    Jörgen
    Instructor
    wrote on last edited by
    #1

    Hi, what could be the reason this route will not be calculated on my phone?

    The Error message is:

    Route could not be calculated
    No route could be calculated for your vehicle

    I have changed from motorbike to car, but no change.

    The route was planned on PC and opened on iPhone. I can't find the reason.

    https://www.myrouteapp.com/de/social/route/10524352?mode=share

    Hardware
    iPhone 12 pro (iOS 17.0.2)
    Oukitel RT3 (Andr. 12)
    Samsung Galaxy XCover 4 (Andr. 9 Pie)
    Wireless CarPlay mit (Elebest C650)
    Wired CarPlay (SEAT Arona - 2021)
    For more information, click here

    Nick Carthewundefined 1 Reply Last reply
    0
    • Jörgenundefined Jörgen

      Hi, what could be the reason this route will not be calculated on my phone?

      The Error message is:

      Route could not be calculated
      No route could be calculated for your vehicle

      I have changed from motorbike to car, but no change.

      The route was planned on PC and opened on iPhone. I can't find the reason.

      https://www.myrouteapp.com/de/social/route/10524352?mode=share

      Nick Carthewundefined Offline
      Nick Carthewundefined Offline
      Nick Carthew
      RouteXperts Instructor
      wrote on last edited by
      #2

      @Jörgen Are you trying to navigate? Do you have the offline maps?

      a3710539-277c-4c3f-95c2-c4e7b90f0675-image.png

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

      1 Reply Last reply
      0
      • Herko ter Horstundefined Offline
        Herko ter Horstundefined Offline
        Herko ter Horst
        wrote on last edited by Herko ter Horst
        #3

        The only thing I could think of is that you're in offline mode and don't have the map(s) required for the route downloaded onto your phone?

        Nick Carthewundefined 1 Reply Last reply
        0
        • Herko ter Horstundefined Herko ter Horst

          The only thing I could think of is that you're in offline mode and don't have the map(s) required for the route downloaded onto your phone?

          Nick Carthewundefined Offline
          Nick Carthewundefined Offline
          Nick Carthew
          RouteXperts Instructor
          wrote on last edited by
          #4

          @Herko-ter-Horst My Navigation app is set to offline and I do not have the offline maps for Ireland but the route will open on my phone.

          f2333c82-6998-48ea-bd67-db08d50c6b54-image.png

          Always willing to help if I can.
          Triumph Tiger 1200 XRT called Tina.
          MRA Navigation Next and SilverFox B8J bar buttons.
          Quadlock wireless mount for IPhone 11.
          Cardo Scala Packtalk Bold.
          TomTom Rider 500. (In the cupboard now)

          1 Reply Last reply
          0
          • Jörgenundefined Offline
            Jörgenundefined Offline
            Jörgen
            Instructor
            wrote on last edited by
            #5

            I am not offline. I tried on iPhone (no maps loaded) and on the Android phone there are downloaded maps. I try with and without avoid highway.
            I only could think that I am may be to far away from Ireland. But I also deactivated „ use current position „.

            Hardware
            iPhone 12 pro (iOS 17.0.2)
            Oukitel RT3 (Andr. 12)
            Samsung Galaxy XCover 4 (Andr. 9 Pie)
            Wireless CarPlay mit (Elebest C650)
            Wired CarPlay (SEAT Arona - 2021)
            For more information, click here

            Jörgenundefined Nick Carthewundefined 2 Replies Last reply
            0
            • Jörgenundefined Jörgen

              I am not offline. I tried on iPhone (no maps loaded) and on the Android phone there are downloaded maps. I try with and without avoid highway.
              I only could think that I am may be to far away from Ireland. But I also deactivated „ use current position „.

              Jörgenundefined Offline
              Jörgenundefined Offline
              Jörgen
              Instructor
              wrote on last edited by
              #6

              IMG_7564.PNG

              Hardware
              iPhone 12 pro (iOS 17.0.2)
              Oukitel RT3 (Andr. 12)
              Samsung Galaxy XCover 4 (Andr. 9 Pie)
              Wireless CarPlay mit (Elebest C650)
              Wired CarPlay (SEAT Arona - 2021)
              For more information, click here

              Marinus van Deudekomundefined 1 Reply Last reply
              0
              • Jörgenundefined Jörgen

                IMG_7564.PNG

                Marinus van Deudekomundefined Offline
                Marinus van Deudekomundefined Offline
                Marinus van Deudekom
                RouteXperts
                wrote on last edited by
                #7

                @Jörgen hi Jorgen
                When I use my IOS device I get the same error message as you.
                However when I open the route on my Android Device the route opens and shows the route to the starting point

                Honda Goldwing GL1500,
                Honda Silverwing GL 650
                DMD2 T865X 8 inch Android tablet using MRA next for navigation
                Garmin XT (almost in the cupboard)
                Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                Jörgenundefined 1 Reply Last reply
                0
                • Jörgenundefined Jörgen

                  I am not offline. I tried on iPhone (no maps loaded) and on the Android phone there are downloaded maps. I try with and without avoid highway.
                  I only could think that I am may be to far away from Ireland. But I also deactivated „ use current position „.

                  Nick Carthewundefined Offline
                  Nick Carthewundefined Offline
                  Nick Carthew
                  RouteXperts Instructor
                  wrote on last edited by
                  #8

                  @Jörgen Distance has nothing to do with it. Here is a route that is in Australia, it opens ok on my iPhone.

                  b9adbc41-35f6-422d-9d8c-b04676e7024f-image.png

                  Always willing to help if I can.
                  Triumph Tiger 1200 XRT called Tina.
                  MRA Navigation Next and SilverFox B8J bar buttons.
                  Quadlock wireless mount for IPhone 11.
                  Cardo Scala Packtalk Bold.
                  TomTom Rider 500. (In the cupboard now)

                  1 Reply Last reply
                  0
                  • Thomas Neumeyerundefined Offline
                    Thomas Neumeyerundefined Offline
                    Thomas Neumeyer
                    wrote on last edited by Thomas Neumeyer
                    #9

                    Hello, I had yesterday the same message. I am on Android with Tab Active 3. Finally it was working but those kind of messages are a bit annoying. Actually I purchased the Gold version because of the good reviews but lately I am using more and more Osmand. Hope the next update has also a improved none routing map as I am not always on a track or route. However the route planner is very good.

                    1 Reply Last reply
                    0
                    • Marinus van Deudekomundefined Marinus van Deudekom

                      @Jörgen hi Jorgen
                      When I use my IOS device I get the same error message as you.
                      However when I open the route on my Android Device the route opens and shows the route to the starting point

                      Jörgenundefined Offline
                      Jörgenundefined Offline
                      Jörgen
                      Instructor
                      wrote on last edited by
                      #10

                      @Marinus-van-Deudekom Good to know it is not only me.
                      I try to make more tests. I want to know the reason for this.

                      Hardware
                      iPhone 12 pro (iOS 17.0.2)
                      Oukitel RT3 (Andr. 12)
                      Samsung Galaxy XCover 4 (Andr. 9 Pie)
                      Wireless CarPlay mit (Elebest C650)
                      Wired CarPlay (SEAT Arona - 2021)
                      For more information, click here

                      Rob Verhoeffundefined 1 Reply Last reply
                      0
                      • Jörgenundefined Jörgen

                        @Marinus-van-Deudekom Good to know it is not only me.
                        I try to make more tests. I want to know the reason for this.

                        Rob Verhoeffundefined Online
                        Rob Verhoeffundefined Online
                        Rob Verhoeff
                        wrote on last edited by
                        #11

                        @Jörgen said in Route could not be calculated:

                        Good to know it is not only me.

                        Same here!

                        BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                        iOS on iPhone 13 (mounted on Quadlock)
                        Apple CarPlay in VW T-Roc (wired)
                        Routelab on MacBook Air & iMac (Ventura & Monterey)

                        Jörgenundefined 1 Reply Last reply
                        0
                        • Rob Verhoeffundefined Rob Verhoeff

                          @Jörgen said in Route could not be calculated:

                          Good to know it is not only me.

                          Same here!

                          Jörgenundefined Offline
                          Jörgenundefined Offline
                          Jörgen
                          Instructor
                          wrote on last edited by
                          #12

                          @Rob-Verhoeff Strange, what could be the reason?
                          I tried to move the waypoint, no change.

                          Hardware
                          iPhone 12 pro (iOS 17.0.2)
                          Oukitel RT3 (Andr. 12)
                          Samsung Galaxy XCover 4 (Andr. 9 Pie)
                          Wireless CarPlay mit (Elebest C650)
                          Wired CarPlay (SEAT Arona - 2021)
                          For more information, click here

                          1 Reply Last reply
                          0
                          • paul69undefined Offline
                            paul69undefined Offline
                            paul69
                            wrote on last edited by
                            #13

                            hi @Jörgen

                            I am currently in the UK in the peak district national park and have just opened a number of routes on my iphone that are also in Eire, (for a trip later in the year) and all opened and worked as expected, albiet navigating from my house
                            I tried it offline and online both with the same result

                            not much help, sorry, just thought i would pass on my findings

                            to achieve, we must first attempt ✌️

                            1 Reply Last reply
                            0
                            • Jörgenundefined Offline
                              Jörgenundefined Offline
                              Jörgen
                              Instructor
                              wrote on last edited by
                              #14

                              I am not sure if this relevant, but I remember there was something in the past.
                              I am at my home WIFI and have may be (no) or bad GPS satellite signal

                              Hardware
                              iPhone 12 pro (iOS 17.0.2)
                              Oukitel RT3 (Andr. 12)
                              Samsung Galaxy XCover 4 (Andr. 9 Pie)
                              Wireless CarPlay mit (Elebest C650)
                              Wired CarPlay (SEAT Arona - 2021)
                              For more information, click here

                              1 Reply Last reply
                              0
                              • Joce-Doubsundefined Offline
                                Joce-Doubsundefined Offline
                                Joce-Doubs
                                wrote last edited by
                                #15

                                I have the same problem. I create a route on the web MRA. When I open it on MRA Nav (ofline mode, maps downloaded), I have a message "can not calculate".
                                After a few seconds, it opens a route, but I see a route recalculated (I have a blue line as usual and at some parts I have a white line - like the original route when the app has recalculated)
                                Maybe I don't use good parameters on the web (I use Michelin map and here-Garmin calculating)

                                1 Reply Last reply
                                0
                                • Thomas Neumeyerundefined Offline
                                  Thomas Neumeyerundefined Offline
                                  Thomas Neumeyer
                                  wrote last edited by
                                  #16

                                  Good morning. I tried the app now for about 2000 km in Austria and Italy. I must say that I expected more. Unstable with freezing of the app. Planned routes quite ok. Navigation from A to B not convenient with strange guiding. Route not able to be calculated. Free riding without routing not good. Support for Silverfox controller also not intuitive. Pushing zoom goes to the menue which is bad while driving. I will park the app until a better version is available. And yes I am on the latest version.

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