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Startscreen

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • undefined Offline
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    Thomas Neumeyer
    wrote on 19 Mar 2025, 17:09 last edited by
    #1

    Hello, after the app works fine again, thanks for the fast support, I have a question regarding the start screen (map). If I am not on a route or track how can I use the initial screen just for orientation when I have no connection to internet? Can it be that the downloaded offline maps have nothing to do with the start screen?

    undefined 1 Reply Last reply 19 Mar 2025, 17:15
    0
    • undefined Thomas Neumeyer
      19 Mar 2025, 17:09

      Hello, after the app works fine again, thanks for the fast support, I have a question regarding the start screen (map). If I am not on a route or track how can I use the initial screen just for orientation when I have no connection to internet? Can it be that the downloaded offline maps have nothing to do with the start screen?

      undefined Offline
      undefined Offline
      Adrian Avram
      wrote on 19 Mar 2025, 17:15 last edited by
      #2

      @Thomas-Neumeyer correct ... main screen uses internet, not the offline (downloaded) maps from your phone. Another BS issue with this app ...
      Just like the issues that appear when internet drops on the phone ...

      Best regards,
      Adrian

      Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
      MyRoute-APP (Planner+Navigation, GOLD Lifetime)
      Honda NC750X (2021) with CHIGEE Aio-5 Play

      undefined undefined 2 Replies Last reply 19 Mar 2025, 17:18
      -1
      • undefined Adrian Avram
        19 Mar 2025, 17:15

        @Thomas-Neumeyer correct ... main screen uses internet, not the offline (downloaded) maps from your phone. Another BS issue with this app ...
        Just like the issues that appear when internet drops on the phone ...

        undefined Offline
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        Thomas Neumeyer
        wrote on 19 Mar 2025, 17:18 last edited by
        #3

        @Adrian-Avram I see...thanks Adrian

        1 Reply Last reply
        1
        • undefined Adrian Avram
          19 Mar 2025, 17:15

          @Thomas-Neumeyer correct ... main screen uses internet, not the offline (downloaded) maps from your phone. Another BS issue with this app ...
          Just like the issues that appear when internet drops on the phone ...

          undefined Offline
          undefined Offline
          Con Hennekens
          wrote on 19 Mar 2025, 20:25 last edited by
          #4

          @Adrian-Avram, that is not an issue, that's how it is designed, and it is designed like that for reasons. You visit here regularly, so you will probably have read that a "free-ride" mode like some people seem to need very badly is in the works (and will be HERE based, including the offline maps). If you want help with issues with dropping internet connections, it is wise to open a new topic, or submit a support ticket. I think we can do without the negativity.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

          undefined 1 Reply Last reply 19 Mar 2025, 21:12
          1
          • undefined Con Hennekens
            19 Mar 2025, 20:25

            @Adrian-Avram, that is not an issue, that's how it is designed, and it is designed like that for reasons. You visit here regularly, so you will probably have read that a "free-ride" mode like some people seem to need very badly is in the works (and will be HERE based, including the offline maps). If you want help with issues with dropping internet connections, it is wise to open a new topic, or submit a support ticket. I think we can do without the negativity.

            undefined Offline
            undefined Offline
            Thomas Neumeyer
            wrote on 19 Mar 2025, 21:12 last edited by
            #5

            @Con-Hennekens Thanks for the explanation, do you have further information when this free ride option might be available? I found posts from mid of last year where it was mentioned that it is planned.

            undefined 1 Reply Last reply 19 Mar 2025, 21:23
            0
            • undefined Thomas Neumeyer
              19 Mar 2025, 21:12

              @Con-Hennekens Thanks for the explanation, do you have further information when this free ride option might be available? I found posts from mid of last year where it was mentioned that it is planned.

              undefined Offline
              undefined Offline
              Con Hennekens
              wrote on 19 Mar 2025, 21:23 last edited by
              #6

              @Thomas-Neumeyer, that is true. The idea was picked up some time ago indeed. I am sorry but I cannot give you an ETA on this (not my place, nor my knowledge). There are some technical things to be solved, and HERE plays a big part in the details of such a feature. But it certainly has the attention of the devs.

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

              undefined 1 Reply Last reply 19 Mar 2025, 21:26
              0
              • undefined Con Hennekens
                19 Mar 2025, 21:23

                @Thomas-Neumeyer, that is true. The idea was picked up some time ago indeed. I am sorry but I cannot give you an ETA on this (not my place, nor my knowledge). There are some technical things to be solved, and HERE plays a big part in the details of such a feature. But it certainly has the attention of the devs.

                undefined Offline
                undefined Offline
                Thomas Neumeyer
                wrote on 19 Mar 2025, 21:26 last edited by
                #7

                @Con-Hennekens I would say after implementation of that no other app or device is required anymore. Lets see.

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