Unreadable Flickering map screen
-
wrote on 16 Mar 2025, 18:02 last edited by
I have MRA on a Samsung Galaxy Active Tab 3. In all other apps the screen behaves normally -- this includes DMD2 and Google Maps.
When I open MRA the map screen remains blank. I can go to the muni, which displays correctly, and log into my account within the app.
I have even downloaded the offline maps and there is still no map displayed.
Then from time to time the screen just goes crazy, with the main map screen flickering but with the title bar and map buttons still visible
I have cleared the app cache and data, uninstalled and reinstalled the app, and factory reset the tablet with no change
App version 4.3.7-385
Any ideas?
Thx
Neil
-
I have MRA on a Samsung Galaxy Active Tab 3. In all other apps the screen behaves normally -- this includes DMD2 and Google Maps.
When I open MRA the map screen remains blank. I can go to the muni, which displays correctly, and log into my account within the app.
I have even downloaded the offline maps and there is still no map displayed.
Then from time to time the screen just goes crazy, with the main map screen flickering but with the title bar and map buttons still visible
I have cleared the app cache and data, uninstalled and reinstalled the app, and factory reset the tablet with no change
App version 4.3.7-385
Any ideas?
Thx
Neil
wrote on 16 Mar 2025, 20:54 last edited by daryl 4@Neil-q Hi Neil, I have started a German Thread concerning the same problem named "Keine Karte" nearly the same time you opened his thread. Some people replied, it is not your device(s), it's something wrong with latest version.
-
@Neil-q Hi Neil, I have started a German Thread concerning the same problem named "Keine Karte" nearly the same time you opened his thread. Some people replied, it is not your device(s), it's something wrong with latest version.
wrote on 16 Mar 2025, 21:01 last edited by@daryl-4 And I started a ticket here. Hope it will be solved soon.
-
@daryl-4 And I started a ticket here. Hope it will be solved soon.
@Thomas-Neumeyer Correct way.
-
I have MRA on a Samsung Galaxy Active Tab 3. In all other apps the screen behaves normally -- this includes DMD2 and Google Maps.
When I open MRA the map screen remains blank. I can go to the muni, which displays correctly, and log into my account within the app.
I have even downloaded the offline maps and there is still no map displayed.
Then from time to time the screen just goes crazy, with the main map screen flickering but with the title bar and map buttons still visible
I have cleared the app cache and data, uninstalled and reinstalled the app, and factory reset the tablet with no change
App version 4.3.7-385
Any ideas?
Thx
Neil
@Neil-q What is your Android version, also 13?
-
@daryl-4 And I started a ticket here. Hope it will be solved soon.
wrote on 16 Mar 2025, 22:30 last edited by@Thomas-Neumeyer Danke dir. Das Ticket schreiben hat sich (bei mir) bei Problemen in der Vergangenheit als sinnlose Zeitverschwendung eingeprägt.
-
@Thomas-Neumeyer Danke dir. Das Ticket schreiben hat sich (bei mir) bei Problemen in der Vergangenheit als sinnlose Zeitverschwendung eingeprägt.
wrote on 17 Mar 2025, 06:23 last edited by@daryl-4 Echt, dachte die sind hier darauf bedacht das die App funktioniert. Aber wir sind nicht die einzigen die hier Probleme nach dem Update haben. Mal sehen.
-
@daryl-4 Echt, dachte die sind hier darauf bedacht das die App funktioniert. Aber wir sind nicht die einzigen die hier Probleme nach dem Update haben. Mal sehen.
wrote on 17 Mar 2025, 06:36 last edited by@Thomas-Neumeyer I have the exact same problem as you are having.Opened a ticket but had no luck yet.Has your problem been solved.
-
@Thomas-Neumeyer I have the exact same problem as you are having.Opened a ticket but had no luck yet.Has your problem been solved.
wrote on 17 Mar 2025, 06:54 last edited byThanks everyone.
Reason I didn't open a ticket first...
I did think there was a possibility it was hardware related even thought it only affected MRA.... This tablet only really runs MRA and a couple of other Nav apps... I wondered if it was just coincidence that it only occurred in MRA... After posting I tried MRA on a couple of other Android devices and it works fine... This made me even more suspect hardware. As others have the fault then I guess it's within MRA and I'll wait for a fix
Samsung Active Tab 3
Android 13 -
wrote on 17 Mar 2025, 07:02 last edited by
@Jörgen yes Android 13
MRA works fine on my phone - Pixel7 with Android 15
And works fine on another tablet Lenovo TBX606x on Android 10
-
wrote on 17 Mar 2025, 07:39 last edited by
Hi
I have the same problem with my Galaxy Tab 3 (Android 13) and also have a ticket open.
Tried a factory reset etc - no joy.
When I navigate a pre-planned route the map appears, otherwise blank or a flickering screen.
-
undefined Jörgen referenced this topic on 17 Mar 2025, 08:03
-
We are working on a fix.
Apologies for the inconvenience. -
We are working on a fix.
Apologies for the inconvenience.wrote on 17 Mar 2025, 12:35 last edited byThankyou. Is there any way to get back to a previous version in the mean time?
-
Thankyou. Is there any way to get back to a previous version in the mean time?
wrote on 17 Mar 2025, 12:39 last edited by@Neil-q Yes, maybe it would be smart to make a downgrade possible!
So if something like this appears, you do not have to wait for a fix to be ready.I can so imagine that while on holiday, driving abroad, I do need that at that time!
-
@Neil-q Yes, maybe it would be smart to make a downgrade possible!
So if something like this appears, you do not have to wait for a fix to be ready.I can so imagine that while on holiday, driving abroad, I do need that at that time!
wrote on 17 Mar 2025, 17:28 last edited by@white-mouse A downgrade would be good or something.Just so happens i am off work for 2 weeks and want to go on trip.Waiting for the fix.
