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    What is wrong with V 4.3.7 (385)?

    [Beta] Problems, Bugs and other Issues
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    • Jörgen
      Jörgen Instructor last edited by Jörgen

      What is wrong with V 4.3.7 (385)?

      I have friends using V 4.3.7 (385) on Android with problems, there can not use MRA at the moment.

      No maps are displayed, navigation seems to work.

      alex2.jpg
      alex1.jpg
      dany2.jpg
      dany1.jpg

      Black, white empty screen, sometimes something.

      Hardware
      iPhone 12 pro (iOS 17.0.2)
      Oukitel RT3 (Andr. 12)
      Samsung Galaxy XCover 4 (Andr. 9 Pie)
      Wireless CarPlay mit (Elebest C650)
      Wired CarPlay (SEAT Arona - 2021)
      For more information, click here

      Trevor Stevenson Hubert Thoring 2 Replies Last reply Reply Quote 0
      • M. Schrijver
        M. Schrijver last edited by

        Did you tried a reinstall of the app. Maybe this helps

        (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

        1 Reply Last reply Reply Quote 0
        • Trevor Stevenson
          Trevor Stevenson @Jörgen last edited by

          @Jörgen
          I'm having the same problem, no map on the home screen or displaying a pixelated screen , I had several app crashes today while trying to navigate, I'm using a carpet iter tablet with android 13

          1 Reply Last reply Reply Quote 0
          • Hubert Thoring
            Hubert Thoring @Jörgen last edited by

            @Jörgen :

            In der Anwendung iOS hat heute alles wie gewohnt gut funktioniert das zur Info.

            • iOS 18.3.2
            • iPhone Xr
            • MRA V4.3.7 (385)

            IMG_0163.jpeg

            VG Hubert
            Info zum Beta Test "Next App" dazu die Hardware ...
            iPad 9. Generation iOS 18.4.1 / Handy iPhone Xr iOS 18.4.1 / PC mit MS Win11 / BMW Connected App mit Cradel.
            ❗️MyRoute-App im Cradel und Remotek-One❗️

            1 Reply Last reply Reply Quote 0
            • CHRISTOPHER TOOP
              CHRISTOPHER TOOP last edited by

              As I mentioned on another report of this problem, I also have this no display of map problem. I came to MRA from Calimoto because of their shortsighted lack of usability with Android Auto, this being a huge growth area within motorcycle touring at the moment. I thought I was on a winner with MRA until the latest update when the map refused to show. I have lost count how many times I have reinstalled the app and redownloaded the offline maps, hoping that all of the sudden the map would magically reappear. The app now seems to disappear into the back ground if I start the navigation off as if I had started another app. Odd. Now I am using an S9 Edge Samsung phone which appears to be running Android 10 which is quite old but it was running fine until the update. I noticed on another topic where some one asked if they could go back to the previous software version and being told that is not possible, could I ask why. Here's hoping someone finds the answer or its Google maps for me.

              1 Reply Last reply Reply Quote 0
              • Jörgen
                Jörgen Instructor last edited by

                It was reported in my Facebook group (see signature).

                It seems only with Android Version 13 and most with Samsung phones.

                Hardware
                iPhone 12 pro (iOS 17.0.2)
                Oukitel RT3 (Andr. 12)
                Samsung Galaxy XCover 4 (Andr. 9 Pie)
                Wireless CarPlay mit (Elebest C650)
                Wired CarPlay (SEAT Arona - 2021)
                For more information, click here

                Marinus van Deudekom 1 Reply Last reply Reply Quote 0
                • Referenced by  Jörgen Jörgen 
                • Marinus van Deudekom
                  Marinus van Deudekom RouteXperts @Jörgen last edited by

                  @Jörgen my Samsung S20FE is running on version 13 no problems here
                  My Thork tablet is running 14 no problems there

                  Honda Goldwing GL1500,
                  Honda Silverwing GL 650
                  DMD2 T865X 8 inch Android tablet using MRA next for navigation
                  Garmin XT (almost in the cupboard)
                  Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                  Jörgen 1 Reply Last reply Reply Quote 0
                  • Jörgen
                    Jörgen Instructor @Marinus van Deudekom last edited by

                    @Marinus-van-Deudekom I wanted to narrow down the problem a little. Good that it works for you. But it seems to be something with Samsung and Android 13, see here. https://forum.myrouteapp.com/topic/8951/unreadable-flickering-map-screen

                    I think MRA team will take care of it.

                    Hardware
                    iPhone 12 pro (iOS 17.0.2)
                    Oukitel RT3 (Andr. 12)
                    Samsung Galaxy XCover 4 (Andr. 9 Pie)
                    Wireless CarPlay mit (Elebest C650)
                    Wired CarPlay (SEAT Arona - 2021)
                    For more information, click here

                    Marinus van Deudekom 1 Reply Last reply Reply Quote 0
                    • Marinus van Deudekom
                      Marinus van Deudekom RouteXperts @Jörgen last edited by

                      @Jörgen I hout that Jorgen and that's why I posted. My Samsung is running on Android 13😉

                      Honda Goldwing GL1500,
                      Honda Silverwing GL 650
                      DMD2 T865X 8 inch Android tablet using MRA next for navigation
                      Garmin XT (almost in the cupboard)
                      Samsung S20FE mounted on a Quadlock and using Android Auto in my car

                      1 Reply Last reply Reply Quote 0
                      • Corjan Meijerink
                        Corjan Meijerink administrator last edited by

                        Update is coming!

                        1 Reply Last reply Reply Quote 2
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