Not really a problem, more like I'm doing something wrong
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@Garry-Davis Hi Gary I would imagine its a setting thing I'm using a motorola edge neo 40 with Android 14 and get all the info in landscape mode but I do have the black sidebars either side of the screen
@Mzokk
Hi there Mzokk. Well as you can see I've managed to get ride of one sidebar, I've just got to try and get shot of the other one now. It must just be my phone really, as yours, and @Erdna , Andre's phone works just fine. The next time I'm in town, I might pop into a phone shop, and see if they can put me on the right road ( Read, educate me)
Thanks for your help as well. Cheers
Garry -
@Mzokk
Hi there Mzokk. Well as you can see I've managed to get ride of one sidebar, I've just got to try and get shot of the other one now. It must just be my phone really, as yours, and @Erdna , Andre's phone works just fine. The next time I'm in town, I might pop into a phone shop, and see if they can put me on the right road ( Read, educate me)
Thanks for your help as well. Cheers
Garry@Garry-Davis Give it to a teenager.......thats what I usually do if I'm stuck
I Had a root around in the settings of my own phone but could not find anything...sorry.
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@Garry-Davis Give it to a teenager.......thats what I usually do if I'm stuck
I Had a root around in the settings of my own phone but could not find anything...sorry.
@Mzokk My thoughts excactly.
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Your phone just kinda seems smaller (more narrow) than what we really support
Causing some visual errors.
By using landscape, that width now becomes the height and you get the resulting issues
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undefined Corjan Meijerink moved this topic from [Web] Problems, Bugs and other Issues on
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Your phone just kinda seems smaller (more narrow) than what we really support
Causing some visual errors.
By using landscape, that width now becomes the height and you get the resulting issues
@Corjan-Meijerink Wow, thanks for your input Corjan, I guessed as much that it would be my phone. I might have to get a letter off to the North Pole pretty sharpish,
Thanks everyone for all your help. -
@Corjan-Meijerink Wow, thanks for your input Corjan, I guessed as much that it would be my phone. I might have to get a letter off to the North Pole pretty sharpish,
Thanks everyone for all your help.@Garry-Davis Just out of curiosity, what motorola is this / how old is it?
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@Garry-Davis Just out of curiosity, what motorola is this / how old is it?
@Corjan-Meijerink It's a Motorola g73 5G, about 2 years old now . Its also Android 14
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@Corjan-Meijerink It's a Motorola g73 5G, about 2 years old now . Its also Android 14
@Garry-Davis Thanks for the information. Indeed not old
Just a basic model (nothing wrong with that) but therefore it's just a slightly lower resolution than what we expect as minimal.
As example, we aim to visually support all resolutions from basic iPhone 10 and upwards. But as this is a budget phone, the resolution is still lower than that iPhone (which is from 2017).Now this puts all those requests "just put another button on the screen" in perspective. As doing that while supporting a whole range of devices is quite difficult.
In good news, we are reworking some parts of the app to include less of those buttons on screen / not such big app bar at the top ensuring slightly more space
But that still needs quite some work.
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@Corjan-Meijerink It's a Motorola g73 5G, about 2 years old now . Its also Android 14
@Garry-Davis Hi Gary have you tried removing the app and reinstalling it as a last resort? I have an old Moto G7 phone running Android 10 and the latest app displays perfectly. I'd imagine that your issues are a display settings problem somewhere.
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@Garry-Davis Hi Gary have you tried removing the app and reinstalling it as a last resort? I have an old Moto G7 phone running Android 10 and the latest app displays perfectly. I'd imagine that your issues are a display settings problem somewhere.
@Mzokk Just did that, and it's still the same. But as Corjan said it's a budget phone, ( Β£200 Budget
, I'm a poor Brit ) so this is to be expected.
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@Mzokk Just did that, and it's still the same. But as Corjan said it's a budget phone, ( Β£200 Budget
, I'm a poor Brit ) so this is to be expected.
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@Mzokk Just did that, and it's still the same. But as Corjan said it's a budget phone, ( Β£200 Budget
, I'm a poor Brit ) so this is to be expected.
@Garry-Davis, I don't agree that it is a resolution issue. The resolution of that phone is 1080x2400 pixels. I use a CAT S52 that has only 720 x 1440 pixels, and that just works fine. From your picture though, it looks like you have some kind of zoom-factor on your screen. Like the app gets reported a resolution beyond what is zoomed into on your screen. Might be something in your Android system's accessibility settings?
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@Garry-Davis, I don't agree that it is a resolution issue. The resolution of that phone is 1080x2400 pixels. I use a CAT S52 that has only 720 x 1440 pixels, and that just works fine. From your picture though, it looks like you have some kind of zoom-factor on your screen. Like the app gets reported a resolution beyond what is zoomed into on your screen. Might be something in your Android system's accessibility settings?
@Con-Hennekens
I've checked every setting that I can find, and pushed and clicked a lot more too.. I'm not computer savvy enough to question anybody like Corjan, and yourself and all the others that have given me advice. I can still use the app in portrait mode, so I'm a happy bunny. But if I click another button and it goes, and the display is perfect, I'll let you know.
Cheers
Garry -
@Con-Hennekens
I've checked every setting that I can find, and pushed and clicked a lot more too.. I'm not computer savvy enough to question anybody like Corjan, and yourself and all the others that have given me advice. I can still use the app in portrait mode, so I'm a happy bunny. But if I click another button and it goes, and the display is perfect, I'll let you know.
Cheers
Garry@Garry-Davis, these small things can sometimes be very frustrating, ik know...
You can question Corjan anytime, he is beast-like developer, but he does not bite! -
@Garry-Davis, these small things can sometimes be very frustrating, ik know...
You can question Corjan anytime, he is beast-like developer, but he does not bite!@Con-Hennekens I've got to say that it's nice to ask a question, and get many helpful replies. I'm not on Fartbook, but I hear so many things about the response to questions asked by people, and the answers from keyboard warriors, I'm glad I'm not on any social media platforms ( I think that's what they call them )
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@Con-Hennekens I've got to say that it's nice to ask a question, and get many helpful replies. I'm not on Fartbook, but I hear so many things about the response to questions asked by people, and the answers from keyboard warriors, I'm glad I'm not on any social media platforms ( I think that's what they call them )
@Con-Hennekens @Mzokk @Corjan-Meijerink @Erdna
Well as promised, I said I'd get back to you if I cracked it.
Well I was sitting here, and I had a lightbulb moment, the wife has the same phone as me, and she has MRA on her phone too.
So I thought I'd do a route on her phone, then tip it to landscape mode, and see what the result was.
Well all the information was on the phone screen.
So into her settings display for a rummage around, and the only different setting was the one marked, "Display Size ", mine was off the chart, hers was at a more realistic level., and guess what, mines perfect now too.
So at the risk of sounding like a cracked record, thanks for all your help you gave me in this minor matter, which was really of my own making.
Cheers
Garry. -
@Con-Hennekens @Mzokk @Corjan-Meijerink @Erdna
Well as promised, I said I'd get back to you if I cracked it.
Well I was sitting here, and I had a lightbulb moment, the wife has the same phone as me, and she has MRA on her phone too.
So I thought I'd do a route on her phone, then tip it to landscape mode, and see what the result was.
Well all the information was on the phone screen.
So into her settings display for a rummage around, and the only different setting was the one marked, "Display Size ", mine was off the chart, hers was at a more realistic level., and guess what, mines perfect now too.
So at the risk of sounding like a cracked record, thanks for all your help you gave me in this minor matter, which was really of my own making.
Cheers
Garry.@Garry-Davis Good stuff glad you are sorted
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@Garry-Davis
You mean that your phone was set with a larger setting?
I've noticed that not all apps can handle changed settings for text height, resolution, etc properly.
Those changes in the settings are normally made to get things larger on your screen.
Was this your intention also? -
@Garry-Davis
You mean that your phone was set with a larger setting?
I've noticed that not all apps can handle changed settings for text height, resolution, etc properly.
Those changes in the settings are normally made to get things larger on your screen.
Was this your intention also?@M-Schrijver Yes, the display was set off the chart.
No it wasn't my intention, as I'd always used the phone in portrait mode, it was only when the other half was driving and I turned the phone to landscape, that's when I noticed all the information wasn't there.
All sorted now, I'm happy to say. -
@Con-Hennekens @Mzokk @Corjan-Meijerink @Erdna
Well as promised, I said I'd get back to you if I cracked it.
Well I was sitting here, and I had a lightbulb moment, the wife has the same phone as me, and she has MRA on her phone too.
So I thought I'd do a route on her phone, then tip it to landscape mode, and see what the result was.
Well all the information was on the phone screen.
So into her settings display for a rummage around, and the only different setting was the one marked, "Display Size ", mine was off the chart, hers was at a more realistic level., and guess what, mines perfect now too.
So at the risk of sounding like a cracked record, thanks for all your help you gave me in this minor matter, which was really of my own making.
Cheers
Garry.@Garry-Davis said in Not really a problem, more like I'm doing something wrong:
the only different setting was the one marked, "Display Size "
Well, I think I was pretty close to the correct answer with this:
@Con-Hennekens said in Not really a problem, more like I'm doing something wrong:
From your picture though, it looks like you have some kind of zoom-factor on your screen. Like the app gets reported a resolution beyond what is zoomed into on your screen.
I'd love to see a screenshot from where that setting resides, so I can try to replicate and put it in my support toolbox
Even though I am surprised by this, since I know that virtual resolutions as a result of the Android split-screen function are being handled by the app pretty well...