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  4. Map showing me off route in fields!

Map showing me off route in fields!

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • undefined Con Hennekens
    16 Sept 2024, 13:23

    @Frappawotsit said in Map showing me off route in fields!:

    sometimes the map was a blank screen altogether.

    Me too often got those blank maps regularly on multiple locations and days. Usually first I got what is seen in the video below, and if I let it struggle some time it changed into the blank map.

    https://photos.app.goo.gl/EVwUMfA2GFybPG346

    Restarting the the route seems too kill the frantic problem, for a while.

    undefined Offline
    undefined Offline
    G.Grote Ganseij
    wrote on 16 Sept 2024, 15:49 last edited by
    #13

    @Con-Hennekens Last weekend I drove online in Groningen and Friesland, at first the triangle was exactly according to the location and at one point it runs about 100 meters behind very annoying, what went well are the notifications that came reasonably on time at a turn. After restarting the problem was gone for a while. Another additional point is that the app now uses a lot of power more than it can charge, later I switched to offline and I could continue with that, slowly charges.

    undefined 1 Reply Last reply 16 Sept 2024, 19:33
    0
    • undefined G.Grote Ganseij
      16 Sept 2024, 15:49

      @Con-Hennekens Last weekend I drove online in Groningen and Friesland, at first the triangle was exactly according to the location and at one point it runs about 100 meters behind very annoying, what went well are the notifications that came reasonably on time at a turn. After restarting the problem was gone for a while. Another additional point is that the app now uses a lot of power more than it can charge, later I switched to offline and I could continue with that, slowly charges.

      undefined Offline
      undefined Offline
      Hubert Thoring
      Valued contributor
      wrote on 16 Sept 2024, 19:33 last edited by Hubert Thoring
      #14

      @Corjan-Meijerink :

      Hast Du das Problem schon erkannt, es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

      Ab Nassfeldpass dann zum Gardasee und ab da zurück bis Münster war ich wohl immer Offline unterwegs 👋😉

      Hoffe dein Urlaub war eine Erholsame Route

      —-/

      Have you already noticed the problem? It seems to occur online. I couldn't find it offline.

      Hope your vacation was a relaxing one

      From Nassfeldpass to Lake Garda and from there back to Münster I was probably always offline 👋😉

      Stilfio

      IMG_7834.jpeg

      IMG_0107.jpeg

      VG Hubert
      Info zum Beta Test "Next App" dazu die Hardware ...
      iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
      ❗️MyRoute-App im Cradel und Remotek-One❗️

      undefined undefined 2 Replies Last reply 16 Sept 2024, 19:39
      0
      • undefined Hubert Thoring
        16 Sept 2024, 19:33

        @Corjan-Meijerink :

        Hast Du das Problem schon erkannt, es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

        Ab Nassfeldpass dann zum Gardasee und ab da zurück bis Münster war ich wohl immer Offline unterwegs 👋😉

        Hoffe dein Urlaub war eine Erholsame Route

        —-/

        Have you already noticed the problem? It seems to occur online. I couldn't find it offline.

        Hope your vacation was a relaxing one

        From Nassfeldpass to Lake Garda and from there back to Münster I was probably always offline 👋😉

        Stilfio

        IMG_7834.jpeg

        IMG_0107.jpeg

        undefined Offline
        undefined Offline
        Michael Rhys
        wrote on 16 Sept 2024, 19:39 last edited by
        #15

        @Hubert-Thoring I agree, I think the issue is when you are online, but I also have offline maps downloaded. So it should be able to revert to those when a signal is lost.

        undefined 1 Reply Last reply 16 Sept 2024, 21:18
        0
        • undefined Offline
          undefined Offline
          Corjan Meijerink
          Developer
          wrote on 16 Sept 2024, 19:43 last edited by
          #16

          Back from vacation soon 😉
          We’ve got the issue noted and will investigate!

          undefined 1 Reply Last reply 19 Sept 2024, 15:25
          0
          • undefined Michael Rhys
            16 Sept 2024, 19:39

            @Hubert-Thoring I agree, I think the issue is when you are online, but I also have offline maps downloaded. So it should be able to revert to those when a signal is lost.

            undefined Offline
            undefined Offline
            Vince Hyde
            wrote on 16 Sept 2024, 21:18 last edited by
            #17

            @Michael-Rhys I only ride off line with the maps and routes downloaded and I had the issue

            1 Reply Last reply
            0
            • undefined Hubert Thoring
              16 Sept 2024, 19:33

              @Corjan-Meijerink :

              Hast Du das Problem schon erkannt, es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

              Ab Nassfeldpass dann zum Gardasee und ab da zurück bis Münster war ich wohl immer Offline unterwegs 👋😉

              Hoffe dein Urlaub war eine Erholsame Route

              —-/

              Have you already noticed the problem? It seems to occur online. I couldn't find it offline.

              Hope your vacation was a relaxing one

              From Nassfeldpass to Lake Garda and from there back to Münster I was probably always offline 👋😉

              Stilfio

              IMG_7834.jpeg

              IMG_0107.jpeg

              undefined Offline
              undefined Offline
              Con Hennekens
              Alpha tester
              wrote on 17 Sept 2024, 07:53 last edited by
              #18

              @Hubert-Thoring said in Map showing me off route in fields!:

              es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

              I could, see the earlier posted movie 😉

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

              undefined 1 Reply Last reply 17 Sept 2024, 14:56
              0
              • undefined Con Hennekens
                17 Sept 2024, 07:53

                @Hubert-Thoring said in Map showing me off route in fields!:

                es scheint im Online zu entstehen. Im Offline konnte ich es nicht feststellen.

                I could, see the earlier posted movie 😉

                undefined Offline
                undefined Offline
                Hubert Thoring
                Valued contributor
                wrote on 17 Sept 2024, 14:56 last edited by
                #19

                @Con-Hennekens ;

                Ist das ein Carplay Gerät, wo du es aufgenommen hast ❓ bei meinem Handy im Offline kenne ich sowas nicht.

                Probiere mal das ganze bei Offline lieber Con, Du weißt doch dabei sparste dann auch noch Akku 👋

                Is that a Carplay device where you recorded it? I don't know of any such thing on my phone when it's offline.

                Try it offline dear Con, you know you'll save battery that way 👋

                VG Hubert
                Info zum Beta Test "Next App" dazu die Hardware ...
                iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                ❗️MyRoute-App im Cradel und Remotek-One❗️

                undefined 1 Reply Last reply 17 Sept 2024, 17:24
                0
                • undefined Hubert Thoring
                  17 Sept 2024, 14:56

                  @Con-Hennekens ;

                  Ist das ein Carplay Gerät, wo du es aufgenommen hast ❓ bei meinem Handy im Offline kenne ich sowas nicht.

                  Probiere mal das ganze bei Offline lieber Con, Du weißt doch dabei sparste dann auch noch Akku 👋

                  Is that a Carplay device where you recorded it? I don't know of any such thing on my phone when it's offline.

                  Try it offline dear Con, you know you'll save battery that way 👋

                  undefined Offline
                  undefined Offline
                  Con Hennekens
                  Alpha tester
                  wrote on 17 Sept 2024, 17:24 last edited by
                  #20

                  @Hubert-Thoring said in Map showing me off route in fields!:

                  Probiere mal das ganze bei Offline lieber Con,

                  Nein das ist mein Handy. Und das ist schon offline lieber Hubert 😉
                  dd9458ea-5b5b-4f80-a498-4164eccfcc5c-image.png

                  Und ich habe auch kein Batterie Problem 😉

                  I am just an enthusiastic MRA user, and hope you will be one too!

                  Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                  Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                  undefined 1 Reply Last reply 17 Sept 2024, 20:08
                  0
                  • undefined Con Hennekens
                    17 Sept 2024, 17:24

                    @Hubert-Thoring said in Map showing me off route in fields!:

                    Probiere mal das ganze bei Offline lieber Con,

                    Nein das ist mein Handy. Und das ist schon offline lieber Hubert 😉
                    dd9458ea-5b5b-4f80-a498-4164eccfcc5c-image.png

                    Und ich habe auch kein Batterie Problem 😉

                    undefined Offline
                    undefined Offline
                    Hubert Thoring
                    Valued contributor
                    wrote on 17 Sept 2024, 20:08 last edited by
                    #21

                    @Con-Hennekens : oh das Problem liegt dann wohl ehr bei der verwendeten Hardware. Mein iOS Handy iPhone Xr läuft ohne Probleme

                    VG Hubert
                    Info zum Beta Test "Next App" dazu die Hardware ...
                    iPad 9. Generation iOS 18.5 / Handy iPhone Xr iOS 18.5 / PC mit MS Win11 / BMW Connected App mit Cradel.
                    ❗️MyRoute-App im Cradel und Remotek-One❗️

                    undefined 1 Reply Last reply 18 Sept 2024, 07:04
                    0
                    • undefined Hubert Thoring
                      17 Sept 2024, 20:08

                      @Con-Hennekens : oh das Problem liegt dann wohl ehr bei der verwendeten Hardware. Mein iOS Handy iPhone Xr läuft ohne Probleme

                      undefined Offline
                      undefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote on 18 Sept 2024, 07:04 last edited by Con Hennekens
                      #22

                      @Hubert-Thoring, I don't have most of the problems that are posted in this forum. I don't start by blaming their hardware. Fact is that on the same hardware this problem was not there before. Besides this, I have never seen any behaviour like this in gMaps, which I use regularly too. So my guess still is a software problem.

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

                      undefined 1 Reply Last reply 19 Sept 2024, 15:12
                      1
                      • undefined Con Hennekens
                        18 Sept 2024, 07:04

                        @Hubert-Thoring, I don't have most of the problems that are posted in this forum. I don't start by blaming their hardware. Fact is that on the same hardware this problem was not there before. Besides this, I have never seen any behaviour like this in gMaps, which I use regularly too. So my guess still is a software problem.

                        undefined Offline
                        undefined Offline
                        Michael Rhys
                        wrote on 19 Sept 2024, 15:12 last edited by
                        #23

                        @Con-Hennekens I wish I could post screen shots. I think I am getting closer to identifying the issue. The problem seems to be related to the mode. If the mode is always north or the zoomed out mode things seem fine. If the mode is the one that auto zooms in then it is a disaster. I have screen shits from the 3 different modes will upload them when I return home I am still on my tour. But after 2300miles I have to say that the auto zoom mode works less than 30pct of the time. You really need to resolve this before pushing the beta to production.

                        undefined 1 Reply Last reply 19 Sept 2024, 17:43
                        1
                        • undefined Corjan Meijerink
                          16 Sept 2024, 19:43

                          Back from vacation soon 😉
                          We’ve got the issue noted and will investigate!

                          undefined Offline
                          undefined Offline
                          Michael Rhys
                          wrote on 19 Sept 2024, 15:25 last edited by
                          #24

                          @Corjan-Meijerink I have been unable to add screen shots here. However I was able to create a support request referring to this thread. On that request I was able to upload screenshots I hope they help. The issue is happening a lot.

                          undefined 1 Reply Last reply 19 Sept 2024, 16:39
                          0
                          • undefined Michael Rhys
                            19 Sept 2024, 15:25

                            @Corjan-Meijerink I have been unable to add screen shots here. However I was able to create a support request referring to this thread. On that request I was able to upload screenshots I hope they help. The issue is happening a lot.

                            undefined Offline
                            undefined Offline
                            Corjan Meijerink
                            Developer
                            wrote on 19 Sept 2024, 16:39 last edited by
                            #25

                            @Michael-Rhys I’ve replied to you there 🙂

                            1 Reply Last reply
                            -1
                            • undefined Michael Rhys
                              19 Sept 2024, 15:12

                              @Con-Hennekens I wish I could post screen shots. I think I am getting closer to identifying the issue. The problem seems to be related to the mode. If the mode is always north or the zoomed out mode things seem fine. If the mode is the one that auto zooms in then it is a disaster. I have screen shits from the 3 different modes will upload them when I return home I am still on my tour. But after 2300miles I have to say that the auto zoom mode works less than 30pct of the time. You really need to resolve this before pushing the beta to production.

                              undefined Offline
                              undefined Offline
                              Con Hennekens
                              Alpha tester
                              wrote on 19 Sept 2024, 17:43 last edited by
                              #26

                              @Michael-Rhys, it is not me pushing anything, but:

                              screen shits

                              this sums it up really nice... 🤣

                              I am just an enthusiastic MRA user, and hope you will be one too!

                              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                              Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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